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Chatbots provide millions with COVID-19 information every day, but they can be improved - here’s how

World Economic Forum (06.04.2020) The COVID-19 pandemic has helped widen global usage for chatbot technology. After the pandemic, the use of chatbots for healthcare applications will continue to grow. Public and private stakeholders must come together to maximize these benefits while minimizing…

E-services, Service quality covid19 Published_SS_Monitor_covid19, Published_SS_Monitor, Published_DIGITAL_Eco_Obs_MONITOR https://www.weforum.org/agenda/2020/04/chatbots-covid-19-governance-improved-he… pmassetti
Barbados: Anticipation of pension payments barbados

nis.gov.bb (11.03.2020) NIS pensioners can have their pensions deposited to their bank and credit union accounts. Your pension can be issued for a four-week period instead of the two-week intervals to which you are accustomed.

Change in the frequency and amount of pension payments: instead of bi-weekly paymentes, insured persons can request to receive the payments every four weeks. Pensioners can also request for the payments to be directly deposited to their bank and credit union accounts.

NIS pensioners can have their pensions deposited to their bank and credit union accounts.

Your pension can be issued for a four-week period instead of the two-week intervals to which you are accustomed.

Please ensure that you complete the NIS Direct Deposit f

Old-age pensions, Service delivery customer_services Published_SS_Monitor_covid19, Published Measures summary http://www.nis.gov.bb/news/ mmarquez
UE: Commission proposes SURE (Support to mitigate Unemployment Risks in an Emergency) european union

ec.europa.eu (02.04.2020) The new instrument for temporary Support to mitigate Unemployment Risks in an Emergency (SURE) is designed to help protect jobs and workers affected by the coronavirus pandemic. It will provide financial assistance, in the form of loans granted on favourable terms from…

The new instrument for temporary Support to mitigate Unemployment Risks in an Emergency (SURE) is designed to help protect jobs and workers affected by the coronavirus pandemic. It will provide financial assistance, in the form of loans granted on favourable terms from the EU to Member States,…

Employment, Unemployment covid19, self-employed Published_SS_Monitor_covid19, Published Measures summary https://ec.europa.eu/commission/presscorner/detail/en/QANDA_20_572 pmassetti
Canada: Federal emergency benefit to be extended to part-time and seasonal workers canada

theglobeandmail.com (15.04.2020) The federal government expanding the Canada Emergency Response Benefit to include people making up to $1,000 a month, seasonal workers and people whose EI [employment insurance] has run out. 

The federal government expanding the Canada Emergency Response Benefit to include people making up to $1,000 a month, seasonal workers and people whose EI [employment insurance] has run out. 

Cash transfers covid19 Published_SS_Monitor_covid19, Published Measures summary https://www.theglobeandmail.com/politics/article-federal-emergency-benefit-to-b… pmassetti
Argentina: ANSES INFORMA QUE EL 21 DE ABRIL COMENZARÁN LOS PAGOS DEL INGRESO FAMILIAR DE EMERGENCIA | ANSES Noticias argentina

noticias.anses.gob.ar (11.04.2020) La ANSES informa que los beneficiarios del Ingreso Familiar de Emergencia (IFE) que están comunicando desde hoy su número de Clave Bancaria Uniforme (CBU), comenzarán a cobrar los 10.000 pesos a partir del próximo 21 de abril y hasta el 5 de mayo inclusive.…

Service delivery, Cash transfers covid19, family Published_SS_Monitor_covid19 http://noticias.anses.gob.ar/noticia/anses-informa-que-el-de-abril-comenzaran-l… mmarquez
En quoi consiste le mécanisme européen de réassurance chômage Europe

touteleurope.eu (10.04.2020) Le 9 avril 2020, les ministres des Finances de l’Union européenne ont approuvé la proposition de la Commission européenne de financer une partie du chômage partiel dans les Etats membres, à hauteur de 100 milliards d’euros. En quoi consiste cette mesure ? Pourquoi l’…

Unemployment, Financing covid19 Published_SS_Monitor_covid19 https://www.touteleurope.eu/actualite/en-quoi-consiste-le-mecanisme-europeen-de… pmassetti
Malaysia: Wage Subsidy Programme to assist employers in retaining their workers malaysia

pmo.gov.my (27.03.2020) The Government will introduce the Wage Subsidy Programme to assist employers in retaining their workers. Through this programme, the Government will provide salary of RM600 per month to every employee for 3 months. This programme is dedicated to…

The Government will introduce the Wage Subsidy Programme to assist employers in retaining their workers. Through this programme, the Government will provide salary of RM600 per month to every employee for 3 months. This programme is dedicated to workers earning less than RM4,…

Unemployment covid19 Published_SS_Monitor_covid19, Published Measures summary https://www.pmo.gov.my/2020/03/speech-text-prihatin-esp/ pmassetti
United States: COVID-19 Information - Update of unemployment benefits based on Federal Stimulus Bill United States

dol.georgia.gov (13.04.2020) United States: The Georgia Department of Labor (GDOL) is updating its current systems to distribute federal unemployment funds as part of the CARES Act (Coronavirus Aid, Relief, and Economic Security) bringing economic relief to many Georgians. It includes:
-…

- The Federal Pandemic Unemployment Compensation program, or FPUC, provides an additional $600 weekly payment to any individual eligible for any of the Unemployment Compensation programs - State and Federal.
- Pandemic Unemployment Assistance or PUA, is the program that will…

April 13, 2020

Update on Federal Stimulus Bill

The Georgia Department of Labor (GDOL) is updating its current systems to distribute federal unemployment funds as part of the CARES Act (Coronavirus Aid, Relief, and Economic Security) bringing economic relief to man

Unemployment, Cash transfers covid19 Published_SS_Monitor_covid19, Published Measures summary https://dol.georgia.gov/gdol-covid-19-information cambrosio
Belize: Update on COVID-19 Unemployment Relief Program belize

pressoffice.gov.bz (03.04.2020)

On Friday, April 3, 2020, the Government of Belize launched the COVID-19 e-Services Portal through which persons may apply to receive benefits from the COVID-19 Unemployment Relief Program. This Program will provide $150.00 every two weeks for…

Goverment launched e-Services Portal through which persons may apply to receive benefits. Unemployment Relief Program will provide $150.00 every two weeks for three months to persons (employed and self-employed) who have been laid off as a result of the COVID-19 crisis. This program will also…

On Friday, April 3, 2020, the Government of Belize launched the COVID-19 e-Services Portal through which persons may apply to receive benefits from the COVID-19 Unemployment Relief Program. 

As of this morning, April 6, more than 44,000 applications have been received via the portal,

Unemployment, E-services, Cash transfers covid19, self-employed, service delivery Published_SS_Monitor_covid19, Published Measures summary https://www.pressoffice.gov.bz/update-on-covid-19-unemployment-relief-program/ cambrosio
Cyprus: Payment of a Special Unemployment Benefit cyprus

pio.gov.cy (16.03.2020) Payment of a Special Unemployment Benefit:

  • For employees who qualify for unemployment benefit under the Social Insurance Law, at 60% of the value of the insurance units, in accordance with the above legislation.
  • For employees who are not eligible…
  • For employees who qualify for unemployment benefit under the Social Insurance Law, at 60% of the value of the insurance units, in accordance with the above legislation.
  • For employees who are not eligible under the Social Insurance Law and are insured with the Social Security…
Unemployment, Cash transfers covid19 Published_SS_Monitor_covid19, Published Measures summary https://www.pio.gov.cy/en/press-releases-article.html?id=12971#flat cambrosio
Cyprus: Granting of “sickness benefit” cyprus

pio.gov.cy (15.03.2020)

The “Support Programme” includes the following measure on sickness cash benefits: 

Granting of “sickness benefit” of an average of €800 per month to workers who are dealing special health issues, cases of compulsory absence from work…

Granting of “sickness benefit” of an average of €800 per month to workers who are dealing special health issues, cases of compulsory absence from work, persons over 63 years of age up to 65 years of age, who do not receive statutory pension and continue to work.
For the…

Granting of “sickness benefit” of an average of €800 per month to: i. Workers who are dealing special health issues and fall within the Catalogue that has been prepared by the Ministry of Health, and who must be absent from their work in order to protect their health and not worsen it. The presen

Cash sickness benefits covid19, self-employed Proposition_SS_Monitor_covid19, Published Measures summary https://www.pio.gov.cy/en/press-releases-article.html?id=12671#flat cambrosio
Cyprus: Suspended Operations Plan cyprus

pio.gov.cy (15.03.2020)

To all businesses that have decided to suspend their operations and to all businesses that will continue their operations and will suffer losses beyond 25% of their turnover, a Suspended Operations Plan of the businesses is applied. The affected…

To all businesses that have decided to suspend their operations and to all businesses that will continue their operations and will suffer losses beyond 25% of their turnover, a Suspended Operations Plan of the businesses is applied. The affected workers will receive…

Unemployment covid19 Proposition_SS_Monitor_covid19, Published Measures summary https://www.pio.gov.cy/en/press-releases-article.html?id=12671#flat cambrosio
Cyprus: Granting of a “Special Leave” allowance cyprus

pio.gov.cy (15.03.2020)

Granting of a “Special Leave” allowance to parents who are employed in the private sector for the care of children up to 15 years old (including the third grade of gymnasium) due to the suspension of classes in schools, both public and private,…

Granting of a “Special Leave” allowance to parents who are employed in the private sector for the care of children up to 15 years old (including the third grade of gymnasium) due to the suspension of classes in schools, both public and private, in nurseries and kindergartens.…

Granting of a “Special Leave” to parents who are employed in the private sector for the care of children up to 15 years old (including the third grade of gymnasium) due to the suspension of classes in schools, both public and private, in nurseries and kindergartens. • For the “special leave”, whi

Children, Cash transfers covid19 Proposition_SS_Monitor_covid19, Published Measures summary https://www.pio.gov.cy/en/press-releases-article.html?id=12671#flat cambrosio
Establishment of Employer Advisory Service (EAS) to assist and manage employers in a time of crisis malaysia
  • The EPF is introducing its Employer Advisory Services (EAS) to provide customised advisory for employers, specifically with regards to EPF contributions during the current economic downturn.
Contribution collection and compliance covid19 Published Measures summary https://www.kwsp.gov.my/-/epf-provides-employer-contributions-advisory-services… pmassetti
Azerbaijan: Minister: $126m allocated to preserve salaries of hired workers in Azerbaijan amid COVID-19 azerbaijan

azernews.az (08.04.2020) A program of compensating for the damage caused to the entrepreneurs and their employees as a result of coronavirus has been launched in Azerbaijan. The program will cover 300,000 employees, 42,000 employers, and about 300,000 private or micro-entrepreneurs. …

The program will cover 300,000 employees, 42,000 employers, and about 300,000 private or micro-entrepreneurs. The Azerbaijani government allocated 215 million manat ($126 million) to preserve the salaries of the hired workers and financial support in the amount of 80 million manat ($47…

A program of compensating for the damage caused to the entrepreneurs and their employees as a result of coronavirus has been launched in Azerbaijan, Azerbaijani Minister of Economy Mikayil Jabbarov said, Trend reports referring to the ministry.

“The p

Employment, Social assistance, Cash transfers covid19 Published_SS_Monitor_covid19, Published Measures summary https://www.azernews.az/business/163884.html cambrosio
San Marino: ISS - Istituto per la Sicurezza Sociale di San Marino: Dematerialized the prescription of medicines: from today the telematic service to request the prescription via WEB is active San Marino

iss.sm (06.04.2020)

From Monday, April 6, the online service allowing patients to request services from the computer, tablet or smartphone is active, without having to go to the Health Center, thus avoiding travel, lines or waiting on the phone. In addition to the "repetitive…

From Monday, April 6, the online service allowing patients to request services from the computer, tablet or smartphone is active, without having to go to the Health Center, thus avoiding travel, lines or waiting on the phone.

Dematerializzata la ricetta di farmaci: attivo da oggi il servizio telematico per richiedere la ricetta via WEB

Dematerializzata la ricetta di farmaci: attivo da oggi il servizio telematico per richiedere la ricetta via WEB 

Da oggi, lunedì 6 aprile, è attivo il servizio on

E-services, Service delivery covid19, customer_services Proposition_SS_Monitor_covid19, Published Measures summary http://www.iss.sm/on-line/home/articolo49014230.html cambrosio
Hong Kong: A very comprehensive COVID-19 OSH Information Pack Hong Kong, China

The Occupational Safety and Health Council has developed a COVID-19 OSH Information Pack, which includes a wealth of ressources for many areas of economic activity. Some of these ressources are available in multiple languages, such as Chinese, English, Filipino, Nepali and Urdu:…

Occupational accidents and diseases, Prevention of occupational risks covid19, prevention Proposition_SS_Monitor_covid19, Published_SS_Monitor_covid19_ Prevention http://www.oshc.org.hk/eng/main/hot/infection_ctrl/ btreichel
St. Kitts and Nevis: Government injects $12 million into the Severance Payment Fund as part of its COVID-19 response saint kitts and nevis

sknvibes.com (24.03.2020)

As part of its comprehensive stimulus package announced to soften the significant health, fiscal and economic impact the COVID-19 disease (novel coronavirus) would have on the Federation of St. Kitts and Nevis, the Team Unity Government has committed to the…

Injection of EC$12 million into the Severance Payments Fund.

BASSETERRE, St. Kitts, March 24, 2020 (Press Unit in the Office of the Prime Minister) – As part of its comprehensive stimulus package announced to soften the significant health, fiscal and economic impact the COVID-19 disease (novel coronavirus) would have on the Federation of St. Kit

Unemployment covid19 Proposition_SS_Monitor_covid19, Published Measures summary https://www.sknvibes.com/news/newsdetails.cfm/112069 cambrosio
Slovenia: ANTICORONA PACKAGE – current measures to assist employers (update) slovenia

jadek-pensa.si (10.08.2020)

The main measures are, under certain conditions:

  • A full compensation reimbursement of employees’ salaries who have been temporarily laid-off due to the employer’s inability to provide work due to the consequences of the new coronavirus epidemic…

The main measures are, under certain conditions:

  • A full compensation reimbursement of employees’ salaries who have been temporarily laid-off due to the employer’s inability to provide work due to the consequences of the new coronavirus epidemic in the amount of 80% of the basic…
Social assistance, Cash transfers covid19, self-employed Proposition_SS_Monitor_covid19, Published Measures summary https://www.jadek-pensa.si/en/anticorona-package-current-measures-to-assist-emp… cambrosio
Denmark dishes out salaries to virus-hit companies denmark

euractiv.com (09.04.2020) Denmark has always prided itself on its “flexicurity” model that marries the free market with a welfare society, but in the face of the COVID-19 pandemic, it has chosen another strategy. Like several other European countries, it chose to effectively fork over money…

Unemployment, Shocks & extreme events covid19 Published_SS_Monitor_covid19 https://www.euractiv.com/section/economy-jobs/news/denmark-dishes-out-salaries-… pmassetti
Slovenia: Prime Minister Janez Janša together with ministers presents a package of anti-corona measures to help the population and the economy slovenia

gov.si (24.03.2020) A set of measures to preserve jobs will be implemented:

  •  a new regime of co-financing wages for temporarily laid-off workers will be established. All contributions for temporarily laid-off employees in the following two months – from entry into force to 31…

A set of measures to preserve jobs will be implemented:

  •  a new regime of co-financing wages for temporarily laid-off workers will be established. All contributions for temporarily laid-off employees in the following two months – from entry into force to 31 May 2020 with the…
Unemployment, Contribution collection and compliance covid19 Published_SS_Monitor_covid19, Published Measures summary https://www.gov.si/en/news/2020-03-24-prime-minister-janez-jansa-together-with-… cambrosio
Serbia: State sets aside €5.1b to mitigate coronavirus economic blow serbia

srbija.gov.rs (31.03.2020) The set of economic measures includes a total of nine measures, with an estimated effect of RSD 608.3 billion. Of these nine measures, three are fiscal policy measures, two are direct assistance to the private sector and measures to preserve the liquidity of the…

The set of economic measures includes a total of nine measures, with an estimated effect of RSD 608.3 billion. Of these nine measures, three are fiscal policy measures, two are direct assistance to the private sector and measures to preserve the liquidity of the economy, and other measures…

State sets aside €5.1b to mitigate coronavirus economic blow

Belgrade, 31 March 2020

Minister of Finance Sinisa Mali and President of the Serbian Chamber of Commerce Marko Cadez presented today a package of economic measures to mitigate effects of the coronavirus epidemic on the e

Contribution collection and compliance, Social assistance, Cash transfers covid19 Published_SS_Monitor_covid19, Published Measures summary https://www.srbija.gov.rs/vest/en/152964/state-sets-aside-51b-to-mitigate-coron… cambrosio
Sénégal: Paiement des factures d'électricité : La mesure est à "effet immédiat" senegal

aps.sn (06.04.2020)

L’Etat a décidé de prendre en charge les dépenses pour une valeur de 15, 5 milliards de francs Cfa pour le paiement des factures d’électricité des ménages abonnés à la tranche sociale pour un bimestre, soit environ 975 522 ménages. Un montant de 3 milliards est…

Providing utility subsidy to vulnerable groups to pay for electricity and water bills for two months starting in May 2020.

Dakar, 6 avr (APS) - La décision des autorités sénégalaises consistant à prendre en charge le paiement des factures d’électricité des ménages abonnés à la tranche sociale, pour un bimestre, est à "effet immédiat", a annoncé lundi, le ministre du Pétrole et des Energies, Mouhamadou Makhtar Cissé.

Family benefits, Social assistance covid19, family Proposition_SS_Monitor_covid19, Published Measures summary http://aps.sn/actualites/economie/energie/article/paiement-des-factures-d-elect… cambrosio
Togo: Le Togo lance "Novissi", un programme de soutien aux populations vulnérables togo

novissi.gouv.tg (08.04.2020) Le gouvernement togolais a annoncé ce jour, le lancement d’un programme destiné à aider les populations les plus vulnérables à faire face aux difficultés liées à la pandémie mondiale du Coronavirus. L’initiative dénommée « Novissi » (entraide en éwé), vise à…

Introduction of new cash transfer program "Novissi" (mutual aid in ewe) to support workers in the informal sector. Eligible are Togolese nationals residing in Togo above 18 years old who have a voter card and have lost the daily income because of the response measures against the Covid-19. Women…

Social assistance, Cash transfers covid19 Published_SS_Monitor_covid19, Published Measures summary https://www.alwihdainfo.com/Covid-19-Le-Togo-lance-Novissi--un-programme-de-sou… mmarquez
Indonesia: Govt introduces new social benefits as 2.8 million lose jobs indonesia

The Jakarta Post (13.04.2020) Indonesia’s preemployment card program, a social safety net offering aid similar to unemployment benefits, saw an immediate spike in interest within a few days of its launch, as 2.8 million people have lost their jobs nationwide as a result of businesses temporarily…

Indonesia’s preemployment card program, a social safety net offering aid similar to unemployment benefits, saw an immediate spike in interest within a few days of its launch, as 2.8 million people have lost their jobs nationwide as a result of businesses temporarily halting operations. Just a…

Unemployment covid19 Published_SS_Monitor_covid19, Published Measures summary https://www.thejakartapost.com/news/2020/04/13/govt-introduces-new-social-benef… pmassetti