Digital platform workers
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Regions / Countryphilippines, theTopicsFamily benefitsCash transfersStatus
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Japan: Mental health care counselling service "Kokoronomimi"
Ministry of Health, Labour and Welfare (21.08.2020) "Kokoronomimi" is a portal site which provides comprehensive information and support for worker's mental health. It provides mental health care counselling services via chat and SNS to people who are anxious or stressed by Covid-19 .
Regions / CountryjapanGlobal challengesTopicsHealthInformation and communication technologyService qualityCOVID-19Document Type -
IMSS anuncia que incapacidad temporal y por maternidad se pueden tramitar en línea
Regions / CountrymexicoTopicsMaternityOccupational accidents and diseasesCash sickness benefitsStatus -
Uruguay: New consultation channels
bps.gub.uy (24.07.2020) BPS lanza tres nuevos canales que facilitan el acceso a las consultas de Subsidio por Desempleo: web, WhatsApp y app móvil BPS Personas.
Regions / CountryuruguayGlobal challengesTopicsE-servicesService qualityDocument Type -
Viet Nam: Online social security services on the National Public Service Portal
vss.gov.vn (25.05.2020) Since May 12 (2020), the National Public Service Portal (launched in December 2019) has provided six additional public services to support people and businesses during the COVID-19 epidemic, namely: supporting workers to postpone labor contracts and take leave without salary; supporting employers to borrow capital to pay workers' discontinued wages; declaring extension of corporate tax payment; declaring extension of personal tax payment; temporarily closing the retirement fund; receiving and handling feedback and recommendations regarding supporting people
Regions / CountryvietnamGlobal challengesTopicsE-servicesService qualityDocument Type -
Japan: Health Center Real-time information-sharing System on COVID-19 (HER-SYS)
Ministry of Health, Labour and Welfare (17.07.2020) The Ministry of Health, Labor and Welfare introduces a new coronavirus infected person information grasp and management system (HER-SYS) as an urgent response in order to reduce the work burden of public health centers and to speed up information sharing.
Regions / CountryjapanGlobal challengesTopicsHealthInformation and communication technologyICT governanceService qualityDocument Type -
Europass: take the next step! New platform launches today
Employment, Social Affairs & Inclusion - European Commission(01.07.2020)
The new Europass offers a range of online ‘e-Portfolio’ tools and information for people of all ages, at all stages of their lives, to manage their learning and career such as:
Regions / CountryEuropeGlobal challengesTopicsEmploymentHuman resource managementInformation and communication technologyE-servicesDocument TypeStatus -
France Considers New Protections for Gig Worker ‘Invisibles’
Bloomberg (16.06.2020) France will consider proposals to protect gig workers after pandemic lockdowns pushed the status of people who rely on tech platforms for their income to the forefront. French Prime Minister Edouard Philippe has appointed a group of nine experts to suggest increased protection for platform workers, such as Uber Technologies Inc. and Deliveroo drivers, and others by October, according to a copy of the request made public by one of the members.
Regions / CountryfranceTopicsExtension of coverageDigital Economy Topical ClusterDigital PlatformsDocument Type -
Malta: Further strengthening of ID Malta’s digital platforms
MINISTRY FOR HOME AFFAIRS, NATIONAL SECURITY AND LAW ENFORCEMENT AND THE PARLIAMENTARY SECRETARIAT FOR CITIZENSHIP AND COMMUNITIES (24.06.2020) Online birth and death registration is now available through Identity Malta's website (https://identitymalta.com/services/). The public can register a newborn's birth or a person's death remotely by simply filling in an online registration form.
Regions / CountrymaltaGlobal challengesTopicsInformation and communication technologyE-servicesService qualityDocument Type -
Opinion: Uber Rides Cost More? OK
The New York Times (27.06.2020) Many gig-based business models help customers take advantage of workers. Let’s stop giving tech companies a free ride.
Regions / CountryUnited StatesTopicsExtension of coverageDigital Economy Topical ClusterDigital PlatformsDocument Type -
Opinion: How to support the self-employed through the pandemic
Financial Times (25.03.2020) Disruptions caused by coronavirus have exposed the gaps in the welfare system
TopicsSocial assistanceDigital Economy Topical ClusterDigital PlatformsSocietal ImpactDocument Type -
Coronavirus highlights sick pay void for platform workers
Eurofound (19.03.2020) The coronavirus (COVID-19) outbreak is starting to have a serious impact on the world economy. The consequences for platform workers are especially severe in light of forced work stoppages due to self-isolation and lack of sick pay in many cases. Recent media coverage shows that platform workers in the transport sector (ride hailing and food delivery) are most affected, while professional services performed online (such as remote consultations with health professionals) could help to reduce the pressure on health systems.
Regions / CountryEuropeTopicsCash sickness benefitsDigital Economy Topical ClusterDigital PlatformsDocument Type -
La justice française saisit 3 millions d'euros à Deliveroo pour travail dissimulé - L'Express
Une enquête vise la plateforme de livraison de repas, soupçonnée d'exécution de travail dissimulé à l'encontre de plusieurs personnes et de recours abusif à des CDD.
Regions / CountryfranceGlobal challengesTopicsEmploymentEmployment policiesEmployment of young workersError, evasion and fraudDigital Economy Topical ClusterDigital PlatformsLabour marketDigital Economy Observatory : Only TagsDocument TypeStatus -
How do digital labour platforms impact working conditions?
World Economic Forum (23.09.2019) Debates about the gig economy tend to focus on transportation network companies (TNCs) and other locally provided services. Less discussed but of growing importance in the world of work are cross-border, web-based, digital labour platforms.
Digital Economy Topical ClusterDigital PlatformsDocument Type -
WHO launches digital app to improve care for older people
WHO (01.10.2019) On the International Day of Older Persons – 1 October – the World Health Organization (WHO) is launching a package of tools, including a digital application to help health and social workers provide better care for older people.The innovative interactive digital application known as WHO ICOPE Handbook App provides practical guidance to address priority conditions including mobility limitations, malnutrition, vision and hearing loss, cognitive decline, depressive sy
Global challengesTopicsOld-age pensionsDigital Economy Topical ClusterDigital PlatformsSocietal ImpactDigital Economy Observatory : Only TagsDocument Type -
China's social security platform goes online
ECNS /18.09.2019) China officially kicked off a national online platform for social insurance on Sunday after a month-long test, allowing residents to process data much more easily, sometimes with the aid of facial recognition technology.
Regions / CountrychinaGlobal challengesDigital Economy Topical ClusterDigital PlatformsDigital Economy Observatory : Only Tags -
Maybe We’re Not All Going to Be Gig Economy Workers After All
The New York Times (15.09.2019) Companies like Uber are hitting the turbulence of government regulation, worker resistance and labor market reality.
Digital Economy Topical ClusterDigital PlatformsLabour marketDocument Type -
[Report] WHO Europe: Digital health systems
EuroWHO (September 2019) This issue of Eurohealth provides interesting oversight of the key issues surrounding the digitalization of health systems and how together, we can leverage the benefits of digital health.
Regions / CountryEuropeGlobal challengesDigital Economy Topical ClusterDigital PlatformsLarge-scale automationDigital Economy Observatory : Only TagsDocument Type -
Spain à l’avant-garde on social protection for platform work?
socialeurope (04.09.2019) While many were enjoying the summer break, Spanish courts were busily setting an example for the social protection of platform workers. Three recent judgments confirmed that Deliveroo ‘riders’ have in fact an employment relationship with the platform and should be considered as workers, not self-employed.
Regions / CountryspainGlobal challengesDigital Economy Topical ClusterDigital PlatformsLabour marketDocument Type -
France: Auto-entrepreneurs d’Uber, Deliveroo et autres plateformes - des indépendants devenus très dépendants
France Inter (12.08.2019) Tandis que la grogne ne cesse de monter chez les livreurs de Deliveroo, la plateforme britannique de livraison de repas à domicile, dénonçant la baisse de leur salaire, Le téléphone sonne braque le guidon vers ces travailleurs de la nouvelle économie.
Regions / CountryfranceGlobal challengesTopicsDifficult-to-cover groupsDigital Economy Topical ClusterDigital PlatformsLabour marketDigital Economy Observatory : Only Tags -
Tackling precarity in the platform economy—and beyond
socialeurope (01.08.2019) To focus on online platforms in isolation would miss the point that they are part of a wider phenomenon of spreading and intensifying precarity at work.
Regions / CountryEuropeGlobal challengesDigital Economy Topical ClusterDigital PlatformsLabour marketDocument Type -
Report: Digital labour platforms and the future of work: Towards decent work in the online world
ILO report (Sept 2018) The report offers one of the first comparative studies of working conditions at five of the major, global, online micro-task platforms
Digital Economy Topical ClusterDigital PlatformsDocument Type -
Germany expanding digitisation with the new Digital Care Act
healtheuropa (23.07.2019)Introducing the new Digital Care Act (Digitale-Versorgung-Gesetz), which is now a part of Germany’s efforts to expand the digitisation of the German healthcare system.
Regions / CountrygermanyGlobal challengesDigital Economy Topical ClusterDigital PlatformsDocument Type -
Madrid court rules Deliveroo couriers are employees and not freelancers
Euronews (24.07.2019) Couriers working for online food delivery group Deliveroo are company employees not just freelancers, a Madrid court ruled on Tuesday. This means that workers will now be able to ask Deliveroo for a formal contract and corresponding benefits.
Regions / Countryeuropean unionGlobal challengesDigital Economy Topical ClusterDigital PlatformsDocument Type -
insight2impact | Africa’s digital platforms database
Search and navigate 277 online digital platforms across 8 countries. This interactive database provides a rare insight into the rise of African digital platforms and how they are connecting consumers and providers across Ghana, Kenya, Nigeria, Rwanda, South Africa, Tanzania, Uganda and Zambia. Use this tool to navigate through various attributes of digital platforms, including the types of products and services offered, and the types of payment methods allowed, on each platform.
Regions / CountryAfricaGlobal challengesTopicsInformation and communication technologyService qualityDigital Economy Topical ClusterDigital PlatformsDocument Type