Service delivery

Service delivery

  • Digital Platforms
  • Co-delivery
  • E-Government
  • Mobile technologies
  • Electronic ID
  • Biometrics
  • Behavioural science
  • Social Networks

La santé redéfinie par les technologies

Submitted by fabbri on

Lw Temps (25.01.2018) Des pilules connectées aux ambulances 5G en passant par les robots chirurgiens… A Davos, les patrons de Microsoft, Pfizer ou encore Nokia ont dessiné la santé de demain

Topics
Health
Service quality
Digital Economy Topical Cluster
Service delivery
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[Report] Technology and pensions

Submitted by fabbri on

oecd (16.01.2018) Technology is rapidly transforming the way that the financial sector is operating, and the management and delivery of pensions is no exception. Innovative applications of technology for financial services, or FinTech, are already being used to improve communication with consumers and their engagement with their pension plans. FinTech also has great potential to help pension providers make their internal processes more efficient and improve their risk management.

Topics
Pensions
Risk management
Digital Economy Topical Cluster
Business processes
New risks
Service delivery
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Maroc : ce qui va changer avec la réforme de la Sécurité sociale

Submitted by fabbri on

 JeuneAfrique (19.01.2018)  Le Parlement marocain s'apprête à examiner un amendement à la loi sur la sécurité sociale, qui prévoit une transmission numérique des données des plus grosses entreprises et un meilleur contrôle des déclarations médicales. Faciliter la relation avec les entreprises et se donner les moyens d’un contrôle plus efficace… La Caisse nationale de sécurité sociale (CNSS) fait d’une pierre deux coups.

Regions / Country
morocco
Topics
Health insurance
Error, evasion and fraud
Digital Economy Topical Cluster
Service delivery
Digital Economy Observatory : Only Tags

How the Australian Digital Health Agency is helping create a seamlessly-connected digital healthcare system for Australia

Submitted by massetti on

OpenGovAsia (12.11.2017) A major transformation is underway in the Australian healthcare system. The Australian government allocated AU$374.2 million in its 2017-18 Budget to be invested over two years, for the nationwide rollout of an opt-out model of My Health Record and to ensure every Australian is a part of it, unless they choose not to be.  

Regions / Country
australia
Global challenges
Topics
Health
Technological transition
Service quality
Digital Economy Topical Cluster
Service delivery
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World Bank’s ID4D initiative launches advisory council to advance digital identification as a sustainable development priority

Submitted by massetti on

OpenGovAsia (28.10.2017) Over 1.1 billion people in the world, which is nearly 1 in 7 individuals, are unable to prove their identity.

Topics
Information and communication technology
Digital Economy Topical Cluster
Service delivery
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WHO and ITU to use digital technology to strengthen public health services in Africa

Submitted by fabbri on

afro.who (26.10.2017) With Africa currently undergoing a digital revolution, the World Health Organization Regional Office for Africa and the International Telecommunications Union (ITU) today signed a Cooperation Agreement in Geneva, on using digital services to save lives and improve people’s health.

Regions / Country
Africa
Topics
Health
Health promotion
Service quality
Digital Economy Topical Cluster
Economic impact
Societal Impact
Service delivery
Digital Economy Observatory : Only Tags

EU: Ministerial Declaration on eGovernment - the Tallinn Declaration

Submitted by massetti on

europa.eu (06.10.2017) This marks a new political commitment at EU level on significant priorities towards ensuring high quality, user-centric digital public services for citizens and seamless cross-border public services for businesses.

Regions / Country
european union
Digital Economy Topical Cluster
Digital Platforms
Labour market
Service delivery
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Digital Technologies for Government Innovation

Submitted by ruggia on

Accenture 2015 - Governments need to drive digital at depth to rebuild public accountability and boost their mission productivity. But that means instigating digital change, not just reacting to it. By becoming digital disruptors themselves, not just adding digital services but digitalizing to transform their operations, governments can seize the initiative from the nimble new entrants invading their traditional turf and greatly enhance their own competitiveness.

Topics
Information and communication technology
Technological transition
Service quality
Digital Economy Topical Cluster
Business processes
Service delivery
Document Type

US: NIOSH uses mobile medical screening trucks to test coal miners for black lung

Submitted by fabbri on

The Exponent Telegram (17.10.2017) Preventing and understanding respiratory diseases, especially those faced by coal miners, is one of the core missions of the National Institute for Occupational Safety & Health, Respiratory Health facility in Morgantown. A part of the Centers for Disease Control and Prevention, NIOSH has facilities across the country. The one in Morgantown, next door to Ruby Memorial Hospital, opened in 1996. One of the facility’s four divisions is dedicated to respiratory health research and implementing new discoveries to the workplace.

Regions / Country
United States
Topics
Prevention of occupational risks
Service quality

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