Service delivery

Service delivery

  • Digital Platforms
  • Co-delivery
  • E-Government
  • Mobile technologies
  • Electronic ID
  • Biometrics
  • Behavioural science
  • Social Networks

Comment les Indiens vivent la plus grande expérience de système d’identité biométrique au monde

Submitted by massetti on

huffingtonpost.fr (18.02.2018) Plus d’un milliard de personnes sont inscrites au programme indien Aadhaar, mais nombreux sont les oubliés du système.

Regions / Country
india
Global challenges
Topics
Information and communication technology
Digital Economy Topical Cluster
Service delivery
Digital Economy Observatory : Only Tags
Document Type

Pension Fund Signed An Agreement With Sberbank - Cybersecurity

Submitted by ruggia on

At the 26th International Financial Congress, Sberbank and the Pension Fund entered into an agreement on interacting in the area of cybersecurity. The document was signed by Stanislav Kuznetsov, Deputy Chairman of the Executive Board of Sberbank and Alexey Ivanov, Deputy Chairman of the Board of the Pension Fund of the Russian Federation (PFRF).       

In accordance with this document, Sberbank and the PFRF will cooperate on cybersecurity on a mutually beneficial and pro-bono basis. The parties’ efforts will focus on counteracting cyber threats.

Regions / Country
Russian Federation
Global challenges
Topics
Information and communication technology
Digital Economy Topical Cluster
Service delivery
Digital Economy Observatory : Only Tags
Document Type

India's Aadhaar: A Unique Opportunity for Innovating in Digital Trust, But an Opportunity Easy to Squander

Submitted by massetti on

oecd-forum.org (23.01.2018) As India's Prime Minister headlines the Davos gathering and highlights the country's unique situation and economic potential, it is important to note that India can offer two major digital innovations to the world: the number zero and a unique ID system for a billion people. With mismanagement and lack of visionary leadership and innovation, its contributions could reduce to a single one: a big zero.

Regions / Country
india
Topics
Information and communication technology
Digital Economy Topical Cluster
Business processes
Service delivery
Document Type

Kazakh Labour and Social Protection Ministry to focus on self-employed workforce, digitisation

Submitted by massetti on

astanatimes.com (15.02.2018) The Kazakh Ministry of Labour and Social Protection will focus on formalising the self-employed workforce and continue digital transformation in the field in 2018, according to newly-appointed Minister Madina Abylkassymova.

Regions / Country
kazakhstan
Global challenges
Topics
Unemployment
Service quality
Digital Economy Topical Cluster
Labour market
Service delivery
Document Type

China’s digital economy: A leading global force

Submitted by ruggia on

mckinsey.com (august 2017) China is already more digitized than many observers appreciate and has the potential to set the world’s digital frontier in coming decades. China has one of the most active digital-investment and start-up ecosystems in the world, according to a new discussion paper from the McKinsey Global Institute (MGI), China’s digital economy: A leading global force.

Regions / Country
china
Global challenges
Topics
Information and communication technology
Digital Economy Topical Cluster
Digital Platforms
Economic impact
Service delivery
Digital Economy Observatory : Only Tags
Document Type

India committed to reforming health sector using ICT

Submitted by fabbri on

indiatoday (19.02.2018) Adoption of digital technology for better governance has always been central to the Indian governments policy and the country is committed to carrying out reforms in health sector by using it, Union Health Minister J P Nadda said today. Information and Communication Technology (ICT) has great potential in improving delivery of healthcare services, he said and stressed on building digital health ecosystem in partnership with private healthcare providers, academia, industry, patient groups and regulatory bodies.

Regions / Country
india
Global challenges
Topics
Health
Information and communication technology
Digital Economy Topical Cluster
Digital Platforms
Service delivery
Digital Economy Observatory : Only Tags
Document Type

Design Thinking for the Public Sector

Submitted by massetti on

Impact Insurance (dec 2017) Since May 2017, the ILO´s Impact Insurance Facility has been working in partnership with the National Health Insurance Authority (NHIA) in Ghana. The project aims to expand population coverage of the National Health Insurance Scheme by designing a simplified user-friendly digital renewal process.

Regions / Country
ghana
Topics
Health insurance
E-services
Service quality
Service delivery
Digital Economy Topical Cluster
Service delivery
Document Type

e-Prescription — e-Estonia

Submitted by ruggia on

Estonia’s healthcare system has been revolutionized by innovative e-solutions. Patients and doctors, not to mention hospitals and the government benefit from the convenient access and savings that e-services have delivered. Each person in Estonia that has visited a doctor has an online e-Health record that can be tracked. In order to keep health information completely secure and at the same time accessible to authorised individuals, the electronic ID-card system uses KSI Blockchain technology to ensure data integrity and mitigate internal threats to the data.

Regions / Country
estonia
Topics
Health
Information and communication technology
Digital Economy Topical Cluster
Business processes
Service delivery
Document Type

Jordan: Ministerial taskforce formed to handle social safety network

Submitted by fabbri on

Jordan Times (07.01.2018) Prime Minister Hani Mulki on Sunday formed a committee to handle all affairs related to the social security network, the term referring to the funds allocated to ease the impact of lifting subsidies in the 2018 budget.

Regions / Country
jordan
Topics
Information and communication technology
Social policies & programmes
Digital Economy Topical Cluster
Internal impact
Service delivery
Digital Economy Observatory : Only Tags
Document Type

France: Emploi - les propositions affluent sur les job boards

Submitted by fabbri on

Les Echos (31.01.2018) Tendance: En 2017, les sites spécialisés ont enregistré une forte augmentation des offres d'emplois. Et le phénomène ne serait pas près de se terminer. Une croissance à deux chiffres !

Topics
Employment
Digital Economy Topical Cluster
Labour market
Service delivery
Digital Economy Observatory : Only Tags
Document Type