Trends in Public Employment Services: Insights from the 2025 Capacity Report
Public Employment Services (PES) are increasingly adopting digital tools for jobseeker registration, vacancy matching and satisfaction monitoring to respond to an older client base, shifting labour market conditions and organisational challenges. They are also adopting skills-based approaches, particularly in client profiling. Furthermore, most PES are involved in the management, coordination, and delivery of the reinforced Youth Guarantee (YG), with involvement increasing since 2023 across various phases of its delivery.
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