Guideline 28. Technical and non-technical communication of actuarial information
The social security institution communicates actuarial information in a way that is appropriate for the intended audience.
It is often difficult to communicate technical information to different stakeholders. These stakeholders include board members, parliamentarians and plan participants who will have different levels of skills, experience and expertise. The social security institution, with the assistance of actuaries, should work at preparing communications that address the needs of both technical and general audiences.