E-services

Uruguay: New consultation channels

Submitted by mmarquez on

bps.gub.uy (24.07.2020) BPS lanza tres nuevos canales que facilitan el acceso a las consultas de Subsidio por Desempleo: web, WhatsApp y app móvil BPS Personas.

Regions / Country
uruguay
Global challenges
Topics
E-services
Service quality
Document Type

Bahamas: Extension of government-funded unemployment benefit (GovUEBex)

Submitted by mmarquez on

nib-bahamas.com (16.07.2020) The National Insurance Board (NIB) will launch a new online portal for eligible individuals to register for the Government-Funded Unemployment Benefit Extension Programme (GovUEBex). Individuals who were unemployed due to the COVID-19 shutdown between March 23 – June 30, and continue to be unemployed, are eligible for the extension programme if they fall under one of four categories: 1. They have exhausted their 13 weeks of NIB’s unemployment benefit (UEB) payments which became payable because of layoffs/termination due to COVID 19. 2.

Regions / Country
bahamas
Global challenges
Topics
Unemployment
Interoperability
E-services
Data management
Document Type

Marshall Islands: Taxpayers can now pay social security contribution using BOMI debit card

Submitted by siha on

Marshall Islands Social Security Administration (09.06.2020) With the recent installation of the Bank of Marshall Islands (BOMI) debit card machine at MISSA’s front desk, a taxpayer will no longer need to write a check nor pay cash for social security contributions. Just like the way customers pay their groceries while shopping at K&K or Payless Supermarket, the MISSA cashier will insert the BOMI debit card to the machine and then enter the amount of MISSA taxes based on the completed MISSA Tax Form MISS-3 that will support the payment.

Regions / Country
Marshall Islands
Topics
Business process
E-services
Contribution collection and compliance
Service quality
Document Type

Viet Nam: Online payment service in social insurance and health insurance

Submitted by mmarquez on

vss.gov.vn (09.04.2020) Starting from April 8, 2020, individuals and organizations with accounts registered at the Bank for Investment and Development of Vietnam (BIDV) may contribute to health insurance and social insurance on the e-Banking application platform. The result of the coordination between Vietnam Social Security and BIDV aims to facilitate people, employees and employers in transactions with social security authorities, especially when the COVID-19 epidemic is maintaining complicated and social distancing is being implemented.

Regions / Country
vietnam
Global challenges
Topics
Interoperability
E-services
Contribution collection and compliance
Document Type

Viet Nam: Electric health records' database with the Ministry of Health

Submitted by mmarquez on

vss.gov.vn (15.05.2020) The Ministry of Health (MoH) and Vietnam Social Security (VSS) will unify to closely coordinate and make a commitment to build electronic health records for people as in the Resolution 20/NQ-TW and other relevant documents, with quality assurance, effectiveness and in accordance with the basis of social insurance code number, serving the professional purposes of health facilities as well as those of management of medical examination and treatment costs in health insurance agencies, etc. As for VSS, database will be provided in terms of the number of people and h

Regions / Country
vietnam
Topics
Health
E-services
Service quality
Document Type

Viet Nam: Online social security services on the National Public Service Portal

Submitted by mmarquez on

vss.gov.vn (25.05.2020) Since May 12 (2020), the National Public Service Portal (launched in December 2019) has provided six additional public services to support people and businesses during the COVID-19 epidemic, namely: supporting workers to postpone labor contracts and take leave without salary; supporting employers to borrow capital to pay workers' discontinued wages; declaring extension of corporate tax payment; declaring extension of personal tax payment; temporarily closing the retirement fund; receiving and handling feedback and recommendations regarding supporting people

Regions / Country
vietnam
Global challenges
Topics
E-services
Service quality
Document Type

Viet Nam: Online services and hotline to support social security claims

Submitted by mmarquez on

vss.gov.fv (25.05.2020) The Government Office has asked Viet Nam Social Security and localities’ People’s Committees to direct their subsidiaries to help workers impacted by the COVID-19 pandemic to complete administrative procedures and access online public services. Viet Nam Social Security’s hotline at 19009068 is in charge of helping people completing dossiers or redirecting calls to the national public service portal’s hotline at 18001096 for further assistance.

Regions / Country
vietnam
Global challenges
Topics
E-services
Service quality
Service delivery

Tags

Document Type

You’ve Got Money: Mobile Payments Help People During the Pandemic

Submitted by pmassetti on

IMF Blog (22.07.2020) The practical challenge of quickly getting financial support in the hands of people who lost jobs amid the COVID-19 economic crisis has baffled advanced and developing economies alike. Economic lockdowns, physical distancing measures, patchy social protection systems and, especially for low-income countries, the high level of informality, complicate the task. Many governments are leveraging mobile technology to help their citizens.

Topics
E-services
Service delivery
Cash transfers

Tags

Digital Economy Topical Cluster
Service delivery
Document Type