Technological transition

Modernising Access to Social Protection: Strategies, Technologies and Data Advances in OECD Countries

Submitted by pmassetti on
oecd.org (28.05.2024) Despite having advanced social protection systems, OECD countries still face challenges in identifying, enrolling, and providing benefits and services to all those in need. Even when programmes are well-designed and adequately funded, cumbersome enrolment processes and challenges in service and benefit delivery can be an obstacle to the full take-up of social programmes. Advances in digital technologies and data can go a long way towards making social protection more accessible and effective.
Global challenges
Topics
E-services
Service delivery
Document Type

EU: Study on poverty and income inequality in the context of the digital transformation

Submitted by pmassetti on

ceps.eu (13.05.2024) As European labour markets become increasingly digitalised, concerns about inequality and poverty are increasing. This study, completed for the European Commission, seeks to investigate these concerns further. Part A focuses on how prepared EU Member States are to manage the digital transformation in a socially fair manner. It develops 27 country fiches assessing the current and future prospects of each EU Member State.

Regions / Country
Europe
Global challenges
Topics
Information and communication technology
Digital inclusion
Service quality
Document Type

Implementation Guide – Good Practices For Ensuring Data Protection And Privacy In Social Protection Systems

Submitted by pmassetti on

SPIAC-B (2024) This Implementation Guide is designed for professionals involved in developing, implementing, and expanding social protection systems, particularly non-contributory schemes, or 'social assistance'. Targeted at national and local government partners, policymakers, social protection authorities, programme managers, social workers, civil society organizations, donors, and the private sector, the guide is also valuable for development and humanitarian agency staff supporting these efforts.

Global challenges
Topics
Information and communication technology
Data management
Document Type

Extending social protection during times of crises: The data revolution

Submitted by pmassetti on

capacity4dev.europa.eu (28.02.2024) In examining data for 106 countries from the 1980s onwards, it transpires that social protection is the most countercyclical type of public expenditure and that social assistance spending has typically been more responsive during economic contractions.

Global challenges
Topics
Technological transition
Extension of coverage
Document Type

Developing skills for digital government : A review of good practices across OECD governments

Submitted by pmassetti on

oecd (07.02.2024) Digital technologies are having a profound impact on economies, labour markets and societies. They also have the potential to transform government, by enabling the implementation of more accessible and effective services. To support a shift towards digital government, investment is needed in developing the skills of civil servants. This paper reviews good practices across OECD countries to foster skills for digital government. It presents different approaches in public administration to organising training activities as well as opportunities for informal learning.

Global challenges
Topics
ICT governance
Technological transition
Document Type

Fostering Resilience: How Mobile Money Transformed Crisis Response in Cameroon

Submitted by pmassetti on

worldbank.org (29.01.2024) In early 2020, Cameroon had a well-established safety net. The Social Safety Net Project had reached almost 10% of the poor (140,000 households) with either cash transfers or, mainly for youth, temporary employment through public works. More broadly, the project had put in place robust systems to identify beneficiaries, monitor implementation, and handle complaints. While it had recently expanded support to refugees, it remained focused on addressing chronic poverty rather than responding to crises. The COVID-19 pandemic provided the impetus for change.

Regions / Country
cameroon
Global challenges
Topics
Mobile technologies
E-services
Document Type

AI Will Transform the Global Economy. Let’s Make Sure It Benefits Humanity.

Submitted by pmassetti on

imf.org (14.01.2024) AI will affect almost 40 percent of jobs around the world, replacing some and complementing others. We need a careful balance of policies to tap its potential.

Global challenges
Topics
Artificial intelligence
Document Type

US: Mixed-Methods Study to Understand Public Use of Social Security's Online Platform

Submitted by pmassetti on

ssa.gov (Social Security Bulletin, Vol. 83 No. 4, 2023) Since 2012, the Social Security Administration has offered online my Social Security accounts to provide a key informational resource to the public. Yet the number of my Social Security accountholders remains lower than the agency had hoped for. We conducted a mixed-methods study involving quantitative analysis of survey data and qualitative analysis of personal interviews to examine potential barriers to my Social Security access and to evaluate account users' experiences.

Regions / Country
United States
Global challenges
Topics
Digital inclusion
E-services
Document Type

Health at a Glance 2023 - OECD

Submitted by pmassetti on

oecd.org (2023) Health at a Glance provides a comprehensive set of indicators on population health and health system performance across OECD members and key emerging economies. This edition also has a special focus on digital health, which measures the digital readiness of OECD countries’ health systems, and outlines what countries need to do accelerate the digital health transformation.

Global challenges
Topics
Health
Information and communication technology
Document Type

The ambivalent and ambiguous impacts of digitalisation on job quality of workers in public services in the European Union

Submitted by pmassetti on

ose.be (2023) The case of electricity production and supply, hospital, and public administration sectors

Regions / Country
european union
Topics
Human resource management
Technological transition
Document Type