Service quality

EU: Study on poverty and income inequality in the context of the digital transformation

Submitted by pmassetti on Thu, 05/16/2024 - 15:03

ceps.eu (13.05.2024) As European labour markets become increasingly digitalised, concerns about inequality and poverty are increasing. This study, completed for the European Commission, seeks to investigate these concerns further. Part A focuses on how prepared EU Member States are to manage the digital transformation in a socially fair manner. It develops 27 country fiches assessing the current and future prospects of each EU Member State.

Regions / Country
Europe
Global challenges
Topics
Information and communication technology
Digital inclusion
Service quality
Document Type

Making access to social protection for workers and the self-employed more transparent through information and simplification

Submitted by pmassetti on Tue, 02/28/2023 - 16:19

European Social Policy Network (ESPN)europa.eu (31.01.2023) “Transparency” of social protection systems is essential for people's awareness of their rights and obligations concerning social protection and enables them to take informed decisions. It requires, in particular, that countries provide full information on social protection schemes, and also that they simplify, wherever needed and to the extent possible, access rules and administrative requirements linked to these schemes.

Regions / Country
european union
Global challenges
Topics
Information and communication technology
Digital inclusion
Service quality
Digital Economy Topical Cluster
Service delivery
Document Type

Toward More Accessible and Inclusive Social Assistance Delivery : A Geospatial Analysis in the Philippines

Submitted by pmassetti on Thu, 04/14/2022 - 17:23

worldbank.org (2022) The Philippines’ experience in implementing the social amelioration program (SAP) in response to the Coronavirus disease 2019 (COVID-19) pandemic highlights the pressing need for financial inclusion, especially among the poor. The absence of a national identification (ID) system and low bank account ownership posed a challenge in the delivery of SAP. The Government of the Philippines (GoP) expedited the development and registration for the national ID system (PhilSys) and used the opportunity to facilitate bank account opening.

Regions / Country
philippines, the
Global challenges
Topics
E-services
Service quality

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Document Type

Switzerland: Extension of partial unemployment and simplification of procedures

Submitted by siha on Fri, 11/20/2020 - 16:02

State Secretariat for Economic Affairs SECO (29.10.2020) By paying the compensation in the event of reduced working hours (RHT), unemployment insurance (AC) covers, for a certain time, part of the wage costs of workers whose normal working hours are reduced , and this in order to prevent layoffs resulting from short but inevitable job losses.

Regions / Country
switzerland
Topics
Employment
Extension of coverage
Service quality
Cash transfers
COVID-19
Document Type

Romania: Parliament expands the list of people who can retire 2 years earlier

Submitted by siha on Thu, 11/12/2020 - 17:43

Legestart (10.11.2020) The Chamber of Deputies has adopted a legislative proposal that provides for the extension of the categories of persons benefiting from the reduction by 2 years of the standard retirement age because they lived at least 30 years in areas with residual pollution, being introduced another 27 localities, including Bacău , Oneşti, Năvodari, Baraolt, Târgovişte and Titu. The legislative proposal has as object of regulation the modification of paragraph 5 of article 65 of Law no.

Regions / Country
romania
Topics
Old-age pensions
Service quality
Shocks & extreme events
Document Type

Greece: The additional measures of financial support activated by the Government/ Change in subsidizing real estate owners

Submitted by siha on Fri, 11/06/2020 - 17:13

Ministry of Finance (05.11.2020) All companies that are affected according to the expanded list of KAD April, now throughout the territory, are entitled to a mandatory reduction of rent by 40% on their commercial real estate. The same applies to the main residence of the employees who are suspended from employment, but also to the student residence of their children, throughout the territory.

Regions / Country
greece
Topics
Service quality
Cash transfers
Financing
COVID-19
Document Type

Belgium: Important notice regarding temporary unemployment due to force majeure from November 2020

Submitted by siha on Thu, 11/05/2020 - 19:18

ONEM (03.11.2020) Currently, for employers who are not recognized as a particularly affected company or belonging to a particularly affected sector, this temporary unemployment still requires electronic communication from the employer to the ONEM. A simplification of the procedure being envisaged, these employers are not, for the moment, required to make this communication, which is not subject to a deadline.  

Regions / Country
belgium
Topics
Unemployment
Service quality
COVID-19
Document Type