services quality

Mexico: Solidarity coverage to support the health sector

Submitted by siha on Fri, 07/10/2020 - 15:08

Secretariat of Finance and Public Credit (14.05.2020) The Solidarity Coverage to Support the Health Sector consists of life insurance from insurance companies to provide financial protection to the families of public sector health personnel free of charge. The beneficiaries of this support will be the relatives of 1.6 million public sector health workers who have died from the COVID-19, when treating patients with this disease. In the event of death due to the direct cause of said disease, the insurers undertake to grant 50 thousand pesos to relatives of the aforementioned staff (spouse or,

Regions / Country
mexico
Topics
Health
Survivor
Human resources management
Document Type

Bangladesh: Fake Covid-19 certificates: 7 Regent Group staffers on 5-day remand

Submitted by siha on Wed, 07/08/2020 - 13:43

The daily Star (08.07.2020) A virtual court in Dhaka today placed seven officials and employees of Regent Group on a five-day remand each in a case filed overissuing fake Covid-19 test results and charging patients for the test and treatment. They charged patients for the tests and treatment despite having an agreement with the government on carrying out tests and providing treatment for free. 

Regions / Country
bangladesh
Topics
Service quality
Error evasion and fraud
Document Type

Lithuania: What Help can the Low-Income Residents Expect from the State?:Child benefits

Submitted by siha on Wed, 07/01/2020 - 16:41

Ministry of Social Security and Labour (11.06.2020) Child benefit is a universal benefit paid to each child. Its size in 2020 is 60 euros.

Regions / Country
lithuania
Global challenges
Topics
Family benefits
Service quality
Cash transfers
Document Type

Japan: Gathering Medical Information System on COVID-19 (G-MIS)

Submitted by siha on Wed, 07/01/2020 - 11:57

Ministry of Health, Labour and Welfare (08.04.2020) The Ministry of Health, Labour and Welfare has established an information and communication infrastructure centre (tentative name) in cooperation with the Cabinet Secretariat's IT Office. The system enables collecting information on hospital operation status, the situation of hospital beds and medical staff, the number of available medical equipment (ventilators, etc.) and medical materials (masks, protective clothing, etc.) from medical institutions nationwide (approximately 8,000 hospitals with 20 or more beds).

Regions / Country
japan
Topics
Health
Risk management
ICT
Service quality
Document Type

Malta: Further strengthening of ID Malta’s digital platforms

Submitted by siha on Mon, 06/29/2020 - 20:49

MINISTRY FOR HOME AFFAIRS, NATIONAL SECURITY AND LAW ENFORCEMENT AND THE PARLIAMENTARY SECRETARIAT FOR CITIZENSHIP AND COMMUNITIES (24.06.2020) Online birth and death registration is now available through Identity Malta's website (https://identitymalta.com/services/). The public can register a newborn's birth or a person's death remotely by simply filling in an online registration form.

Regions / Country
malta
Topics
ICT
E-services
Service quality
Document Type

Morocco: The Ministry of Health is launching its digital community platform for health professionals

Submitted by siha on Fri, 06/26/2020 - 16:59

The Ministry of Health (30.03.2020) The Ministry of Health is launching its digital community platform for health professionals from both the public and private sectors "Sante connect": This new application, available on Android and IOS, aims to create a new dynamic of strictly channeled communication with health professionals, with a view to allowing them real-time access to news and medical training.

Regions / Country
morocco
Topics
Health
ICT
Communication
Service quality
Document Type

Switzerland: SwissCovid tracing app launched

Submitted by siha on Fri, 06/26/2020 - 15:43

swissinfo (25.06.2020) A contact tracing app is now available in Switzerland for newer smartphones to help tackle Covid-19.

If a person tests positive for coronavirus, everyone with whom that person was in contact in previous days – within two metres and for more than 15 minutes – is alerted via the app to isolate themselves and get tested.

Regions / Country
switzerland
Topics
Health
ICT
E-services
The technological transition
Document Type

Canada: National disability organizations receive additional funding to support and enhance accessible  communications and engagement activities related to the COVID-19 pandemic

Submitted by siha on Wed, 06/17/2020 - 15:23

Canada.ca (06.06.2020) The Minister of Employment, Workforce Development and Disability Inclusion, announced an additional $1.1 million in funding to support national disability organizations through the Social Development Partnership Program - Disability Component to enhance their communications and engagement activities to better address the impact of the COVID-19 pandemic on persons with disabilities.

Regions / Country
canada
Topics
Disability
Communication
Document Type

Digitalisation essential for good governance in social security institutions

Submitted by dfabbri on Fri, 07/19/2019 - 09:49

Vietnam News (18.07.2019) Information and communication technology resources are vital elements for governance in social security institutions, Ortiz D. Maribel, of the International Social Security Association, said. Maribel spoke at a workshop on good governance for better social security services held on Wednesday in HCM City.

Regions / Country
Asia
Global challenges
Topics
Governance and administration

Tags

Digital Economy Topical Cluster
Service delivery
Digital Economy Observatory : Only Tags
Document Type

Sécurité sociale : L’expérience marocaine présentée à Alger

Submitted by dfabbri on Fri, 07/19/2019 - 09:40

Hespress (18.07.2019) La capitale algérienne abrite, du 16 au 18 juillet, un atelier de l’Académie de l’association internationale de la sécurité sociale (AISS) avec la participation des représentants de plusieurs mutualités africaines. Le Maroc y est représenté par Abdelmoula Abdelmoumni, Président de la Mutuelle Générale du Personnel des Administrations Publiques (MGPAP), Président de l’Union Africaine de la Mutualité (UAM).

Regions / Country
morocco
Topics
Governance and administration
Document Type