oecd.org (2023) Health at a Glance provides a comprehensive set of indicators on population health and health system performance across OECD members and key emerging economies. This edition also has a special focus on digital health, which measures the digital readiness of OECD countries’ health systems, and outlines what countries need to do accelerate the digital health transformation.
Information and communication technology
paho.org (02.11.2023) One of the eight guiding principles for the digital transformation of the health sector promoted by the Pan American Health Organization is inclusive digital health. This policy brief presents key concepts, recommended lines of action and indicators for monitoring with the aim of advancing inclusive digital health.
ThinkTwenty (T20) India 2023 - Official Engagement Group of G20(2023) Universal digital access to inclusive healthcare is a part of the G20’s vision to achieve Sustainable Development Goal-3 (good health and well-being), but the pathways to accomplish this are unspecified. India and other countries are in the process of extensively digitalising healthcare. This policy brief provides a roadmap to integrate the digital healthcare infrastructure for affordable, equitable, and universal access. The roadmap is presented using an ontology of universal digital access to inclusive healthcare.
worldbank.org (2023-07-24) Jobs are crucial for individual well-being. They provide a livelihood and, equally important, a sense of dignity. They are also crucial for collective well-being and economic growth. Over the past decade, technology has fundamentally shifted traditional work patterns, creating new ways in which work is contracted, performed, managed, scheduled, and remunerated.
ILO Working paper 87 (Feb 2023) Human-centered social security administrations keep the human dimension in control of decision-making. This is made possible through the insight to be gained from digital data-driven innovation in policy and governance and managerial reforms. Moreover, there are risks associated with collecting and analysing people’s digital data analysed and using it to further automate business processes. Human centricity is examined in this paper, through a human + machine approach, starting with social policy through to service delivery.
International Policy Centre for Inclusive Growth (IPC-IG) (31.12.2022) Over the past 20 years, considerable progress has been made in reducing poverty worldwide, with the expansion of social protection coverage and uptake playing a key role. To strengthen and expand the public provision of social protection, countries have been investing in the development of robust delivery systems, including digital tools, especially identification and payment systems and social registries.
European Social Policy Network (ESPN), europa.eu (31.01.2023) “Transparency” of social protection systems is essential for people's awareness of their rights and obligations concerning social protection and enables them to take informed decisions. It requires, in particular, that countries provide full information on social protection schemes, and also that they simplify, wherever needed and to the extent possible, access rules and administrative requirements linked to these schemes.
spdci.org (2023) - This document offers guidance on the application of the PDDs to social protection. After presenting the background and objectives, it sets out how each principle applies to digital social protection solutions. First, the original definition is presented for each principle, followed by the social protection perspective, and the key actions to apply it in practice. Barriers to implementation are highlighted and ways to overcome these barriers suggested. Country-level examples of good and bad practices, as well as additional resources, are provided throughout.
theprint.in (31.11.2022) Social Protection Open Digital Ecosystems (SP-ODEs) can provide beneficiaries, government and service providers a unified, digital platform to better access welfare schemes.
.worldbank.org (30.09.2022) There is currently a major focus on digitization within African countries, with the interest of, on the one hand, increasing efficiency and lowering the cost-of-service delivery, and on the other hand, increasing financial inclusion for excluded parts of the population. Zambia provides an important case study of digitization of social protection transfers.