Information and communication technology

Digital innovations in delivering social protection in rural areas: Lessons for public provisioning during the post-pandemic recovery and beyond

Submitted by pmassetti on

International Policy Centre for Inclusive Growth (IPC-IG) (31.12.2022) Over the past 20 years, considerable progress has been made in reducing poverty worldwide, with the expansion of social protection coverage and uptake playing a key role. To strengthen and expand the public provision of social protection, countries have been investing in the development of robust delivery systems, including digital tools, especially identification and payment systems and social registries.

Topics
Information and communication technology
Digital Economy Topical Cluster
Service delivery
Document Type

Making access to social protection for workers and the self-employed more transparent through information and simplification

Submitted by pmassetti on

European Social Policy Network (ESPN)europa.eu (31.01.2023) “Transparency” of social protection systems is essential for people's awareness of their rights and obligations concerning social protection and enables them to take informed decisions. It requires, in particular, that countries provide full information on social protection schemes, and also that they simplify, wherever needed and to the extent possible, access rules and administrative requirements linked to these schemes.

Regions / Country
european union
Global challenges
Topics
Information and communication technology
Digital inclusion
Service quality
Digital Economy Topical Cluster
Service delivery
Document Type

Principles for digital development in social protection

Submitted by pmassetti on

spdci.org (2023) - This document offers guidance on the application of the PDDs to social protection. After presenting the background and objectives, it sets out how each principle applies to digital social protection solutions. First, the original definition is presented for each principle, followed by the social protection perspective, and the key actions to apply it in practice. Barriers to implementation are highlighted and ways to overcome these barriers suggested. Country-level examples of good and bad practices, as well as additional resources, are provided throughout.

Topics
Information and communication technology
Digital Economy Topical Cluster
Business processes
Document Type

India: From digitisation to platformisation — how social protection schemes can be made more accessible

Submitted by pmassetti on

theprint.in (31.11.2022) Social Protection Open Digital Ecosystems (SP-ODEs) can provide beneficiaries, government and service providers a unified, digital platform to better access welfare schemes.

Regions / Country
india
Global challenges
Topics
Information and communication technology
Digital Economy Topical Cluster
Business processes
Document Type

Digitizing cash transfers to remote rural populations: challenges and solutions from the experience of Zambia

Submitted by pmassetti on

.worldbank.org (30.09.2022) There is currently a major focus on digitization within African countries, with the interest of, on the one hand, increasing efficiency and lowering the cost-of-service delivery, and on the other hand, increasing financial inclusion for excluded parts of the population. Zambia provides an important case study of digitization of social protection transfers.

Regions / Country
zambia
Global challenges
Topics
Information and communication technology
Cash transfers
Digital Economy Topical Cluster
Service delivery
Document Type

The Role of Digital in the COVID-19 Social Assistance Response

Submitted by pmassetti on

worldbank.org (2022) The COVID-19 pandemic resulted in vast numbers of people in need of social assistance, many of whom were not previously covered by social safety nets. To meet this unprecedented level of need, governments quickly scaled social assistance reaching over 1.7 billion people in low- and middle income countries.

Global challenges
Topics
Information and communication technology

Tags

Digital Economy Topical Cluster
Service delivery
Document Type

Transparency, exclusion and mediation: how digital and biometric technologies are transforming social protection in Tamil Nadu, India

Submitted by pmassetti on

tandfonline.com (31.03.2021) What are the effects of biometric and digital technologies on social protection for the poor in India? Drawing on ethnographic research from rural Tamil Nadu, this paper presents evidence of how new technologies are experienced by beneficiaries of the Public Distribution System (PDS), and analyses the impacts of technology innovations on transparency, exclusion and mediation. The authors focus on the implementation of ‘smartcards,’ new digitised and Aadhaar-enabled ration cards, introduced in ration shops across Tamil Nadu in 2017.

Regions / Country
india
Global challenges
Topics
Information and communication technology

Tags

Digital Economy Topical Cluster
Service delivery
Document Type

India: e-shram: Labour ministry forms committee on sharing of data of unorganised workers

Submitted by pmassetti on

The Economic Times (26.08.2022) The government plans to integrate e-Shram portal with state portal for onboarding social security schemes run by the central government and the state governments to universalize social protection to workers and to improve employment opportunities for them.

Regions / Country
india
Global challenges
Topics
Information and communication technology
Document Type

G2P digital payments and financial inclusion for social resilience

Submitted by pmassetti on

International Policy Centre for Inclusive Growth (IPC-IG) (01.08.2022) There is a global trend to automate and digitalise the cash payments of social protection programmes, and there has been a shift towards diversifying payment means in some African countries such as Zambia, Namibia, Togo, Tanzania, Malawi, Comoros and Mozambique. In Mozambique, the COVID-19 pandemic response has tripled the social protection system’s coverage, from 520,000 to approximately 1.6 million households. In the past few years, the country’s emergency response has driven improvements in digital payments.

Regions / Country
Africa
Global challenges
Topics
Information and communication technology

Tags

Digital Economy Topical Cluster
Societal Impact
Document Type