Information and communication technology

Publication: Digitalization of Social Assistance Payments : A Stocktaking

Submitted by pmassetti on
URL
https://openknowledge.worldbank.org/entities/publication/20ab8a5f-de86-497a-93e…
worldbank.org (30.10.2026) This report examines the digitalization of government-to-person (G2P) social assistance payments across 383 programs in 123 countries. It analyzes payment methods, payment service providers, account functionality, and the enabling factors that support digital delivery. While digital payments are widely used, many countries continue to rely on mixed digital and manual systems.
Topics
Information and communication technology
Digital inclusion
Service delivery
Document Type
report
Status
Published_SS_Monitor

30 Years of Social Targeting in Colombia: From Sisbén to the Social Registry of Households: Case study on the System for the Identification of Potential beneficiaries of Social programs and the Social Registry of Households

Submitted by pmassetti on
URL
https://publications.iadb.org/en/30-years-social-targeting-colombia-sisben-soci…
iadb.org (August 2025) The System for the Identification of Potential Beneficiaries of Social Programs (Sisbén) is Colombias main instrument for targeting social policies. To date, Sisbén has gone through four versions and uses statistical tools and techniques to identify and rank the population according to their socioeconomic situation. Recently, Colombia began the transition from Sisbén to the Social Registry of Households (Registro Social de Hogares, RSH).
Regions / Country
colombia
Topics
Information and communication technology
Document Type
report
Status
Published_SS_Monitor

Systemic risks of algorithms in social welfare: combining actor analysis and system safety analysis

Submitted by pmassetti on
URL
https://socialprotection.org/discover/publications/systemic-risks-algorithms-so…
socialprotection.org (12.12.2025) This paper considers the methodological challenge of mapping systemic risks and harms emerging from the use of algorithms and artificial intelligence in social welfare systems. Recent tragedies in social welfare put focus on the role of algorithmic systems in the execution of social security policies, motivating new governance and regulatory measures. While many efforts have tried to address risks at the level of the technology, individual process or organization, algorithmic risks in social welfare are inherently sociotechnical.
Regions / Country
netherlands
Topics
Information and communication technology
Artificial intelligence
Document Type
report
Status
Published_SS_Monitor

People’s Republic of China: The Social Insurance Public Service Platform

Submitted by pmassetti on
URL
https://www.ilo.org/resource/brief/people%E2%80%99s-republic-china-social-insur…
ilo.org (05.11.2025) Since the 2000s, China has made significant progress towards the extension of social insurance coverage to its entire population. Alongside this progress, growing demand for convenient and high-quality social insurance services has driven efforts to establish a nationwide service platform. The Unified Social Insurance Public Service Platform, launched in 2019, integrates national and local platforms, social security cards and service windows to provide comprehensive and seamless services.
Regions / Country
china
Global challenges
Extension of coverage
Topics
Information and communication technology
Extension of coverage
Document Type
report
Status
Published_SS_Monitor

Le Maroc sous le choc après le piratage de la Sécurité sociale : « Bienvenue en enfer où tout le monde sait combien gagne son voisin ! »

Submitted by pmassetti on
URL
https://www-lemonde-fr.ilo.idm.oclc.org/afrique/article/2025/04/14/le-maroc-sou…
lemonde-fr (14.04,2025) Dès 2020, un journal local avait rapporté l’existence d’une « inquiétante faille de sécurité » au sein de la CNSS, dont les dispositifs de protection n’ont pas su empêcher le vol et la diffusion, le 8 avril, des attestations de salaire d’environ 2 millions d’affiliés.
Regions / Country
morocco
Topics
Information and communication technology
Document Type
news
Status
Published_SS_Monitor

Dynamic Social Registries for Adaptive Social Protection in the Sahel : Four Recommendations

Submitted by pmassetti on
URL
https://documents.worldbank.org/en/publication/documents-reports/documentdetail…
worldbank.org (01.03.2025) This policy note consolidates the highlights of a study funded by the Sahel Adaptive Social Protection Program (SASPP), exploring the role and operationalization of dynamic social registries in low-income and shock-prone contexts, including in the Sahel.
Regions / Country
Africa
Topics
Information and communication technology
Document Type
report
Status
Published_SS_Monitor

Policy Brief: Advancing Digital Social Protection in Africa through Inclusion and Data Protection

Submitted by pmassetti on
URL
https://ituc-africa.org/Policy-Brief-Advancing-Digital-Social-Protection-in-Afr…
African Regional Organisation of the International Trade Union Confederation (Dec 2024) This brief, Advancing Digital Social Protection in Africa through Inclusion and Data Protection, explores strategies to develop inclusive and secure digital social protection (DSP) systems across Africa. DSP systems, which leverage digital tools to deliver social services, present transformative opportunities to address the needs of marginalized populations, including women, informal workers, youth, and migrants.
Regions / Country
Africa
Global challenges
Technological transition
Topics
Information and communication technology
Document Type
news
Status
Published_SS_Monitor

Playbook on Digital Social Protection Delivery Systems: Towards Dynamic Inclusion and Interoperability

Submitted by pmassetti on
URL
https://openknowledge.worldbank.org/entities/publication/f9a45523-df8f-43dd-a38…
worldbank.org (08.05.2024) The Playbook on Digital Social Protection Delivery Systems (DSPDS) offers a modular DSPDS framework for a holistic approach to data management, analytics, and decision support to scale-up the delivery of social protection to people in a time of expanding crises. The Playbook comprises a Guidance Note and an Assessment Tool designed. for social protection policy makers and practitioners working in low- and middle-income countries.
Topics
Information and communication technology
Interoperability
Document Type
report
Status
Published_SS_Monitor

EU: Study on poverty and income inequality in the context of the digital transformation

Submitted by pmassetti on
URL
https://www.ceps.eu/ceps-publications/study-on-poverty-and-income-inequality-in…

ceps.eu (13.05.2024) As European labour markets become increasingly digitalised, concerns about inequality and poverty are increasing. This study, completed for the European Commission, seeks to investigate these concerns further. Part A focuses on how prepared EU Member States are to manage the digital transformation in a socially fair manner. It develops 27 country fiches assessing the current and future prospects of each EU Member State.

Regions / Country
Europe
Global challenges
Technological transition
Topics
Information and communication technology
Digital inclusion
Service quality
Document Type
report
Status
Published_SS_Monitor
Published_SS_Monitor_Innovation.

Implementation Guide – Good Practices For Ensuring Data Protection And Privacy In Social Protection Systems

Submitted by pmassetti on
URL
https://socialprotection.org/discover/publications/implementation-guide-%E2%80%…

SPIAC-B (2024) This Implementation Guide is designed for professionals involved in developing, implementing, and expanding social protection systems, particularly non-contributory schemes, or 'social assistance'. Targeted at national and local government partners, policymakers, social protection authorities, programme managers, social workers, civil society organizations, donors, and the private sector, the guide is also valuable for development and humanitarian agency staff supporting these efforts.

Global challenges
Technological transition
Topics
Information and communication technology
Data management
Document Type
report
Status
Published_SS_Monitor