Information and communication technology

Principles for digital development in social protection

Submitted by pmassetti on

spdci.org (2023) - This document offers guidance on the application of the PDDs to social protection. After presenting the background and objectives, it sets out how each principle applies to digital social protection solutions. First, the original definition is presented for each principle, followed by the social protection perspective, and the key actions to apply it in practice. Barriers to implementation are highlighted and ways to overcome these barriers suggested. Country-level examples of good and bad practices, as well as additional resources, are provided throughout.

Topics
Information and communication technology
Digital Economy Topical Cluster
Business processes
Document Type

India: From digitisation to platformisation — how social protection schemes can be made more accessible

Submitted by pmassetti on

theprint.in (31.11.2022) Social Protection Open Digital Ecosystems (SP-ODEs) can provide beneficiaries, government and service providers a unified, digital platform to better access welfare schemes.

Regions / Country
india
Global challenges
Topics
Information and communication technology
Digital Economy Topical Cluster
Business processes
Document Type

Digitizing cash transfers to remote rural populations: challenges and solutions from the experience of Zambia

Submitted by pmassetti on

.worldbank.org (30.09.2022) There is currently a major focus on digitization within African countries, with the interest of, on the one hand, increasing efficiency and lowering the cost-of-service delivery, and on the other hand, increasing financial inclusion for excluded parts of the population. Zambia provides an important case study of digitization of social protection transfers.

Regions / Country
zambia
Global challenges
Topics
Information and communication technology
Cash transfers
Digital Economy Topical Cluster
Service delivery
Document Type

The Role of Digital in the COVID-19 Social Assistance Response

Submitted by pmassetti on

worldbank.org (2022) The COVID-19 pandemic resulted in vast numbers of people in need of social assistance, many of whom were not previously covered by social safety nets. To meet this unprecedented level of need, governments quickly scaled social assistance reaching over 1.7 billion people in low- and middle income countries.

Global challenges
Topics
Information and communication technology

Tags

Digital Economy Topical Cluster
Service delivery
Document Type

Transparency, exclusion and mediation: how digital and biometric technologies are transforming social protection in Tamil Nadu, India

Submitted by pmassetti on

tandfonline.com (31.03.2021) What are the effects of biometric and digital technologies on social protection for the poor in India? Drawing on ethnographic research from rural Tamil Nadu, this paper presents evidence of how new technologies are experienced by beneficiaries of the Public Distribution System (PDS), and analyses the impacts of technology innovations on transparency, exclusion and mediation. The authors focus on the implementation of ‘smartcards,’ new digitised and Aadhaar-enabled ration cards, introduced in ration shops across Tamil Nadu in 2017.

Regions / Country
india
Global challenges
Topics
Information and communication technology

Tags

Digital Economy Topical Cluster
Service delivery
Document Type

India: e-shram: Labour ministry forms committee on sharing of data of unorganised workers

Submitted by pmassetti on

The Economic Times (26.08.2022) The government plans to integrate e-Shram portal with state portal for onboarding social security schemes run by the central government and the state governments to universalize social protection to workers and to improve employment opportunities for them.

Regions / Country
india
Global challenges
Topics
Information and communication technology
Document Type

G2P digital payments and financial inclusion for social resilience

Submitted by pmassetti on

International Policy Centre for Inclusive Growth (IPC-IG) (01.08.2022) There is a global trend to automate and digitalise the cash payments of social protection programmes, and there has been a shift towards diversifying payment means in some African countries such as Zambia, Namibia, Togo, Tanzania, Malawi, Comoros and Mozambique. In Mozambique, the COVID-19 pandemic response has tripled the social protection system’s coverage, from 520,000 to approximately 1.6 million households. In the past few years, the country’s emergency response has driven improvements in digital payments.

Regions / Country
Africa
Global challenges
Topics
Information and communication technology

Tags

Digital Economy Topical Cluster
Societal Impact
Document Type

Social Protection in a Pandemic – Trends, Challenges, and Technology

Submitted by pmassetti on

Asian Development Bank (June 2022) The report, part of a GIZ-ADB collaboration, reviews trends in social protection and recent pandemic responses. It discusses how artificial intelligence (AI) tools can fit into the social protection delivery chain. It reviews the functioning of the delivery chain during the pandemic to identify gaps in social protection systems along with emerging solutions that draw on digital technology. The report includes four case studies and suggests steps policymakers could take to foster an enabling environment for the use of AI in social protection.

Topics
Information and communication technology

Tags

Digital Economy Topical Cluster
Service delivery
Document Type

India. Government to launch AI-driven portal for distributing pension payments

Submitted by pmassetti on

Pension Policy International  (16.06.2022) In order to seamlessly process, track and disburse pensions, the Department of Pension and Pensioners’ Welfare will soon launch an Artificial Intelligence (AI) enabled the common portal for the benefit of pensioners and elderly citizens. Union Minister Jitendra Singh said that the AI-supported portal, ‘Bhavishya’, will send automatic alerts to pensioners and superannuated senior citizens, including retired paramilitary personnel.

Regions / Country
india
Topics
Information and communication technology
Digital Economy Topical Cluster
Service delivery
Document Type