Official / Corporate

Australia: Additional COVID-19 Mental Health Support

Submitted by mmarquez on

The Australian Government will provide 10 additional Medicare subsidised psychological therapy sessions for people subjected to further restrictions in areas impacted by the second wave of the COVID-19 pandemic.

Regions / Country
australia
Global challenges
Topics
Health
Health promotion

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Argentina: Prohibition to cut the services of electricity, gas, water and others

Submitted by mmarquez on

LAS EMPRESAS PRESTADORAS DE LOS SERVICIOS DE ENERGIA ELECTRICA, GAS POR REDES Y AGUA CORRIENTE, TELEFONIA FIJA O MOVIL E INTERNET Y TV POR CABLE, POR VINCULO RADIOELECTRICO O SATELITAL, NO PODRAN DISPONER LA SUSPENSION O EL CORTE DE LOS RESPECTIVOS SERVICIOS A LOS USUARIOS Y LAS USUARIAS INDICADOS EN EL ARTICULO 3°, EN CASO DE MORA O FALTA DE PAGO DE HASTA TRES (3) FACTURAS CONSECUTIVAS O ALTERNAS, CON VENCIMIENTOS DESDE EL 1° DE MARZO DE 2020.

Regions / Country
argentina
Global challenges
Topics
Housing
Social assistance
Shocks & extreme events

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Korea: Classification of severity of infections to distribute attention to COVID-19 patients

Submitted by mmarquez on

wwwnc.cdc.gov (17.09.2020) The Korea Centers for Disease Control and Prevention (KCDC) classified the severity of COVID-19 into very severe, severe, mild, and asymptomatic (15) (Appendix Table 1). Mild COVID-19 is defined as alert and meeting >1 of the following conditions: <50 years old, >1 underlying conditions, and temperature <38°C with antipyretic drugs. Asymptomatic is defined as a patient who is alert, <50 years old, has no underlying disease, is a nonsmoker, and has a temperature of <37.5°C without antipyretic drugs.

Regions / Country
korea, Republic of
Global challenges
Topics
Health
Health insurance
Document Type

Saudi Arabia: Training programs for employees

Submitted by mmarquez on

pension.gov.sa (03.09.2020) The Public Pension Agency has implemented training programs for its employees during remote working so as to better cater their customers during the confinement period.

Regions / Country
saudi arabia
Global challenges
Topics
Service quality
Document Type

Saudi Arabia: Increase in customer attention hours at the Public Pension Agency

Submitted by mmarquez on

Public Pension Agency (28.04.2020) The call center is fully prepared and staffed (remotely) throughout the month of Ramadan to receive all incoming calls, and to deal with them as determined by the nature of the required service throughout the week from Sunday to Thursday from ten in the morning until four in the evening, and from nine in the evening until one in the morning, and on Friday from one in the evening until five in the evening and from nine in the evening until one in the morning.

Regions / Country
saudi arabia
Global challenges
Topics
E-services
Client
Service quality
Service delivery
Document Type

Netherlands: Agreement on the details of the pension agreement

Submitted by siha on

The government website (04.07.2020) The cabinet and social partners have reached final agreement on the details of the pension agreement. The new system will be more transparent. Workers and retirees gain a clearer insight into the accumulated assets. It also provides a realistic expectation and offers more prospects for a high-purchasing pension. The pension entitlements from the current system will be abandoned, thus eliminating the need for the use of actuarial interest and funding ratios. As a result, pensions and benefits can move faster with the state of the e

Regions / Country
netherlands
Topics
Old-age pensions
Service quality
Document Type

Readiness of working remotely: Actions taken by the Public Pension Agency of Saudi Arabia (PPA) under the Covid19- pandemic

Submitted by pmassetti on

(May 2020)  The readiness of PPA enabled it to continue providing services electronically immediately after suspending the attendance in wokplaces. Thus, PPA managed to adopt the method of working remotely for all employees (+700 employees) participate in this new method of work, by taking an integrated set of effective actions and measures, adopted from the Saudi Vision 2030 and PPA Strategy 2022.

Regions / Country
saudi arabia
Topics
Risk management
Information and communication technology
ISSA institution

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EU: Telecommuting because of the corona virus - which country’s social security applies?

Submitted by siha on

Finnish Centre for Pensions (02.04.2020) The European Commission has published instructions regarding the mobility of workers in EU during the exceptional circumstances caused by the corona epidemic. The Commission states that the regulations on the coordination of social security systems continue to be valid. The temporary exceptional circumstances do not change the social security status of mobile workers. The instructions by the Commission are indicative and they do not, in individual cases, bind the authorities in the Member States.

Regions / Country
european union
finland
Topics
Extension of coverage
COVID-19
Document Type

Switzerland: Simplified regulations for ALV are being extended

Submitted by siha on

Federal Department of Economics, Education and Research (26.08.2020) Bern, - Additional hours that are built up outside of short-time working phases should not have to be temporarily deducted from lost work. This was decided by the Federal Council on August 26, 2020. In addition, income from interim employment is still not counted towards short-time work compensation. This rule therefore applies until the end of the year.

Regions / Country
switzerland
Topics
Unemployment
Extension of coverage
COVID-19
Document Type