Kenya: Models of Social Payments through Inua Jamii
Center for Global Development (19.02.2023) Kenya moved towards electronic payments of social benefits in 2013. In 2018 the payments system for its premier social protection program, Inua Jamii, was restructured to offer most, but not all, beneficiaries a choice between several payment service providers (PSPs), all commercial banks. This study surveys the payment system from the perspective of recipients, including their views on convenience and the benefits from competition.