Re-inventing service delivery through one-stop shops : proceedings from an international workshop - 3 to 5 May, 2017, Singapore-Johor Bahru, Malaysia (English) | The World Bank

Submitted by massetti on

On 3 to 5 May 2017, an international workshop re-inventing public service delivery took place in Singapore and Johor Bahru, Malaysia focusing on delivering services through one-stop shops (OSS). The workshop focused on citizen centric OSS, presenting examples from a wide range of contexts, including Albania, Azerbaijan, Bangladesh, Kazakhstan, Malaysia, Moldova, and Vietnam, to illustrate the diverse experiences and models. The objective of this workshop was to strengthen government capacity for the design and implementation of OSS for public services.

Topics
Information and communication technology
Service quality
Old_Global Challenges
Document Type

Auf der Suche nach Strategien für die digitale Arbeitswelt

Submitted by fabbri on

maschinenmarkt (02.11.2017) Die zunehmende Digitalisierung stellt die Arbeitswelt vor Herausforderungen. Führung und Zusammenarbeit im digitalen Zeitalter werden jetzt an der Universität Trier in einem Projekt erforscht. Vor allem kleine und mittlere Unternehmen will die Projektgruppe mit geeigneten Instrumenten und Strategien für die digitale Arbeitswelt unterstützen.

Digital Economy Topical Cluster
Labour market
Digital Economy Observatory : Only Tags

Congé paternité : ça se passe comment chez nos voisins européens ?

Submitted by fabbri on

LCI (02.11.2017) Alors que le magazine féministe "Causette", appuyé par des personnalités, réclame un allongement et une meilleure indemnisation du congé paternité, voici un tour d'horizon de ce qui est proposé pour les jeunes pères de famille dans le reste de l'Europe.

Regions / Country
european union
Topics
Family benefits
Document Type

El futuro del trabajo podría no ser tan desolador

Submitted by fabbri on

Gestion (01.11.2017) La tecnología, por supuesto, ya hace que el trabajo independiente sea mucho más fácil. Pone a los trabajadores en contacto con los clientes y les ayuda a gestionar una oficina administrativa.

Topics
Employment
Digital Economy Topical Cluster
Labour market
Digital Economy Observatory : Only Tags
Document Type

Télémédecine : le patron de la CNAM veut lancer les « négos » courant décembre

Submitted by massetti on

lequotidiendumedecin.fr (25.10.2017) Le directeur général de l'Assurance-maladie, Nicolas Revel, a annoncé vouloir démarrer « dès que possible » les négociations autour de la généralisation de la téléconsultation et de la télé-expertise, une mesure du projet de loi de financement de la Sécurité sociale (PLFSS) 2018.

Regions / Country
france
Topics
Health
Information and communication technology
Document Type

The future of work and current social protection

Submitted by massetti on

policyoptions.irpp.org (02.11.2017) Automation and a rise in atypical forms of employment have triggered welcome and necessary debates about how social protection systems can maintain effective support for those in need.

Digital Economy Topical Cluster
Labour market
Large-scale automation
Document Type

Understanding employment barriers to inform policy - Faces of joblessness - OECD

Submitted by massetti on

The European Commission, the OECD and the World Bank have launched an innovative new project (see 2-page project flyer) to shed light on the barriers that individuals face in securing good-quality jobs. The main objective is to assist policymakers in designing, tailoring and targeting activation and employment- support policies. This will help, for instance, avoid targeting costly training programmes on individuals whose main employment barriers are care responsibilities or financial disincentives, which training does not solve.

Topics
Employment
Unemployment
Document Type

Kenya: NHIF reviews out-patient policy, service now 'universally' accessible

Submitted by massetti on

capitalfm.co.ke (02.11.2017) National Hospital Insurance Fund beneficiaries will no longer be required to choose an out-patient healthcare facility to access services.

Regions / Country
kenya
Topics
Health
Health insurance
Old_Global Challenges

L’assurance maladie progresse à petits pas en Afrique

Submitted by massetti on

rfi.fr (27.10.2017) Le Rwanda est souvent cité en exemple pour son assurance maladie obligatoire, suivi par d’autres pays, qui restent cependant minoritaires et ont du mal à couvrir l’intégralité de la population. Tour d’horizon, de la Côte d’Ivoire au Ghana, en passant par le Rwanda, le Kenya et le Gabon.

Regions / Country
Africa
Topics
Extension of coverage
Document Type

The ILO and the United Nations Climate Change Conference - COP23

Submitted by fabbri on

ILO (03.11.2017) The annual United Nations Climate Change Conference will be presided by Fiji and held in Bonn, Germany from 6-17 November 2017. This twenty-third session of the Conference of the Parties to the United Nations Framework Convention on Climate Change (COP23) will meet with the aim to advance the aims and ambitions of the Paris Agreement and achieve progress on its implementation guidelines.

Topics
Shocks & extreme events
Document Type