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European Commission approves Latvia's EUR 51 million support program for businesses hit by Covid-19 crisis socpro covid19 Employment, Cash transfers latvia
Government announces new stimulus measures as Coronavirus impact escalates socpro covid19, Emergency grants, youth employment, family Cash transfers, Unemployment, Employment of young workers australia
Bangladesh - Government and institution measures in response to COVID-19 socpro covid19 Cash transfers bangladesh
Bahamas: Unemployment assistance expanded to self employed persons outside of tourism sector socpro

EYEWITNESS NEWS (30.03.2020) Deputy Prime Minister and Minister of Finance K Peter Turnquest has announced the expansion of the unemployment assistance programme for self-employed persons outside of the tourism sector.

covid19, extending coverage, self-employed Unemployment, Extension of coverage bahamas
Bangladesh - Government and institution measures in response to COVID-19 socpro covid19 Cash transfers bangladesh
Unpaid pandemic leave and annual leave flexibilities now available socpro covid19, OSH Cash sickness benefits, Safety and health at work, Unemployment australia
Applications for the Canada Emergency Student Benefit are now open socpro covid19 Unemployment, Employment of young workers canada
COVID-19 Hong Kong Employment Support Scheme socpro covid19, Emergency grants, self-employed, youth employment Employment, Cash transfers Hong Kong, China
Cyprus Government announces a new €150 million economic support package to deal with the effects of the pandemic socpro covid19 Cash transfers, Unemployment cyprus
Australia expands wage subsidy scheme as COVID-19 cases surge socpro covid19, Emergency grants, labour markets Employment, Cash transfers, Employment of young workers australia
Coronavirus: Five new schemes for economic recovery worth €150m socpro covid19 Employment, Cash transfers cyprus
Human Services Offering Pandemic Childcare Subsidy for Working Parents socpro covid19, family Family benefits U.S. Virgin Islands
3 300 Zimbabweans in SA apply for food assistance socpro covid19 Food and nutrition, Migration south africa
Families of all frontline healthcare workers who died from Covid-19 will be eligible for compensation package,Health Minister announces socpro covid19, OSH, Emergency grants, family Health, Survivors ireland
Korea: Text alerting on COVID-19 outbreak areas/zones mmarquez

sciencedirect.com (05.05.2020) One of the most effective ways that the Korean government rapidly dispersed these daily updates is emergency SMS messages. All citizens receive daily alert messages through their mobile phones from their local authorities. The alert message arrives with a 40–60 db alarm sound, and contains information from KCDC about newly confirmed patients and their recent trajectories if available.

communication, covid19 Health promotion, Health insurance, E-services, Communication korea, Republic of
Korea: Subsidy to individuals who need to be isolated or hospitalized mmarquez

oecd.org (16.04.2020) Provision of a subsidy to individuals who need to be isolated (both self-isolation and hospitalisation) to support their living costs and penalises those who are suspected to be infected if they refuse to receive diagnostic test or subsequent treatment or go through self-isolation.

covid19 Health, Health insurance, Financing korea, Republic of
Korea: Zero out-of-pocket payment when suspected of infection with coronavirus mmarquez

oecd.org and mhis.or.kr (02.02.2020) Korea provides tests and subsequent treatment free of charge to patients and the cost is covered by central and local governments and the health insurance public corporation (the National Health Insurance covers 80% and the central government the remaining 20%).

covid19 Health insurance, Financing korea, Republic of
Saudi Arabia: Training programs for employees mmarquez

pension.gov.sa (03.09.2020) The Public Pension Agency has implemented training programs for its employees during remote working so as to better cater their customers during the confinement period.

covid19, customer_services Service quality saudi arabia
Saudi Arabia: Extension of entitlement period of 3 months mmarquez

pension.gov.sa (03.09.2020) Entension of entitlements period of 3 months for beneficiaries who were to suspend their entitlements.

covid19 Old-age pensions saudi arabia
Saudi Arabia: Increase in customer attention hours at the Public Pension Agency mmarquez

Public Pension Agency (28.04.2020) The call center is fully prepared and staffed (remotely) throughout the month of Ramadan to receive all incoming calls, and to deal with them as determined by the nature of the required service throughout the week from Sunday to Thursday from ten in the morning until four in the evening, and from nine in the evening until one in the morning, and on Friday from one in the evening until five in the evening and from nine in the evening until one in the morning. They also implemented providing customer care service via (Twitter) and increasing customer care team working hours to ensure the service is provided to customers seamlessly, including the activation of the "Mutwajed" service through the employee mobiel phone to facilitate communication between employees and clients.

communication, covid19, service delivery E-services, Client, Service quality, Service delivery saudi arabia
Monitoring COVID-19 impact on older persons pmassetti

Help Age Asia (2020) As part of an Asia-Pacific regional initiative, HelpAge International and partner organisations are producing bimonthly briefs to summarise trends in the situation of older people and responses to their situation in the wake of the COVID-19 pandemic.

covid19 Old-age pensions Asia
Chile: Early withdrawal of up to 10% of mandatory individual accounts mmarquez

Luego que esta tarde la Cámara de Diputadas y Diputados aprobara el proyecto de reforma constitucional que permite retirar el 10% de los fondos de pensiones de las cuentas de capitalización individual obligatoria, la Superintendencia de Pensiones (SP) emitió dos oficios con instrucciones con el procedimiento, los plazos y los resguardos que las administradoras de fondos de pensiones (AFP) deberán adoptar para garantizar la correcta aplicación de la nueva ley. Los regulados tienen hasta el próximo martes 28 de julio para entregar sus comentarios. La SP determinó que la entrega de los recursos se deberá efectuar en los siguientes plazos: el 50% en un máximo de 10 días hábiles desde la fecha de la presentación de la solicitud y el 50% restante en un máximo de 30 días hábiles desde la fecha de pago del primer retiro. Cada pago tendrá un límite de 75 UF.

covid19 Old-age pensions, COVID-19 chile
Pandemic preparedness panel slams collective failure to heed warnings pmassetti

Reuters (14.09.2020) A collective failure by political leaders to heed warnings and prepare for an infectious disease pandemic has transformed “a world at risk” to a “world in disorder”, according to a report on international epidemic preparedness.

covid19
Netherlands: Agreement on the details of the pension agreement siha

The government website (04.07.2020) The cabinet and social partners have reached final agreement on the details of the pension agreement. The new system will be more transparent. Workers and retirees gain a clearer insight into the accumulated assets. It also provides a realistic expectation and offers more prospects for a high-purchasing pension. The pension entitlements from the current system will be abandoned, thus eliminating the need for the use of actuarial interest and funding ratios. As a result, pensions and benefits can move faster with the state of the economy than is currently the case. Not everything will change, however. Many good things from the old system will be retained, such as solidarity, collective investment and the current mandatory participation. The new rules will apply to all pensions. Pension funds must transfer to the new system by 1 January 2026 at the latest.

adequacy, services quality Old-age pensions, Service quality netherlands
Netherlands: Parliament agrees to Dutch pensions reform but questions remain siha

IPE (15.07.2020) Despite heavy opposition resistance against “breaking down the world’s best pensions system”, the Dutch parliament agreed yesterday to the switch to a new defined contribution (DC) contract which includes a lifecycle system and personal pension pots. However, many questions on implementation remain.

policy reponse Old-age pensions, Service quality netherlands