United States

Real-world experiments in messaging show that getting low-income people the help they need is more effective when stigma is reduced

Submitted by pmassetti on Tue, 02/20/2024 - 15:52

theconversation.com (14.02,2024) There are pervasive stereotypes that Americans who are low income and access government assistance are lazy, lack a work ethic and are even morally inferior. This stigma has been shown to have many negative consequences. But until now, there’s been little research on whether this stigma influences the willingness to use government assistance. We studied the effect of stigma in the context of Emergency Rental Assistance. The purpose of rental assistance programs is to help low-income people avoid eviction by helping them pay overdue rent.

Regions / Country
United States
Topics
Innovation capacity
Behavioural insights
Document Type

Biden administration to unveil contractor rule that could upend gig economy

Submitted by pmassetti on Tue, 01/09/2024 - 11:06

Reuters (08.01.2024) The administration of U.S. President Joe Biden will release a final rule as soon as this week that will make it more difficult for companies to treat workers as independent contractors rather than employees that typically cost a company more, an administration official said. The U.S. Department of Labor rule, which was first proposed in 2022 and is likely to face legal challenges, will require that workers be considered employees entitled to more benefits and legal protections than contractors when they are "economically dependent" on a company.

Regions / Country
United States
Topics
Difficult-to-cover groups
Digital plateform workers
Document Type

Gig work is getting less profitable

Submitted by pmassetti on Mon, 12/11/2023 - 15:35

businessinsider.com (10.12.2023) Americans are flocking to the gig economy for extra cash — but it's not working out for all of them. While it's unclear how many people work as delivery drivers, babysitters, resellers, freelance writers, or one of many other gig jobs, experts told Business Insider that the number is growing — and that there's no sign of it slowing down. While these workers are likely happy to have extra income in their bank accounts, the gig economy might not be the solution to people's finances that some think it is.

Regions / Country
United States
Digital plateform workers
Document Type

US: Mixed-Methods Study to Understand Public Use of Social Security's Online Platform

Submitted by pmassetti on Thu, 11/23/2023 - 15:26

ssa.gov (Social Security Bulletin, Vol. 83 No. 4, 2023) Since 2012, the Social Security Administration has offered online my Social Security accounts to provide a key informational resource to the public. Yet the number of my Social Security accountholders remains lower than the agency had hoped for. We conducted a mixed-methods study involving quantitative analysis of survey data and qualitative analysis of personal interviews to examine potential barriers to my Social Security access and to evaluate account users' experiences.

Regions / Country
United States
Global challenges
Topics
Digital inclusion
E-services
Document Type

US: The healthcare system is unprepared for an aging population

Submitted by pmassetti on Tue, 04/11/2023 - 15:18

morningstar.com (08.04.2023) A conservative estimate of 30,000 geriatricians will be needed to care for older adults by 2030, currently there is only about a quarter of that. This article is reprinted by permission from NextAvenue.org. The U.S. healthcare system must address the shortage of geriatricians -- and fast. The U.S. population is growing and aging, with an estimated 42% increase in those aged 65 and older between 2019 and 2034.

Regions / Country
United States
Global challenges
Topics
Medical care
Document Type

User friendly Website of the Social Security Agency in the US

Submitted by lfrota on Wed, 04/05/2023 - 17:04

The Social Security Administration (SSA) in the United States of America launched its redesigned website, ssa.gov. The new site leveraged human-centered design concepts to build out self-service capabilities and improve accessibility. SSA analyzed customer data and conducted user research to inform where the gaps were, test designs and implement iterative changes on the site.

Regions / Country
United States
Topics
Old-age pensions
Survivors
Innovation capacity
Digital inclusion
E-services
Client
Document Type

US: Welfare benefits too difficult to apply for, low-income Americans say

Submitted by pmassetti on Tue, 02/14/2023 - 16:31

(25.01.2023) Low-income Americans are struggling to obtain help from state governments when they most need it, facing long delays and sometimes insurmountable hurdles when applying for social safety net programs such as food assistance, welfare benefits and health insurance, according to a new report.

Regions / Country
United States

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Document Type

US: Using artificial intelligence to identify administrative errors in unemployment insurance

Submitted by pmassetti on Tue, 11/01/2022 - 17:28

Government Information Quarterly  (October 2022) Administrative errors in unemployment insurance (UI) decisions give rise to a public values conflict between efficiency and efficacy. We analyze whether artificial intelligence (AI) – in particular, methods in machine learning (ML) – can be used to detect administrative errors in UI claims decisions, both in terms of accuracy and normative tradeoffs. We use 16 years of US Department of Labor audit and policy data on UI claims to analyze the accuracy of 7 different random forest and deep learning models.

Regions / Country
United States
Global challenges
Digital Economy Topical Cluster
Big Data

Poor families first: Challenges of the ‘stimulus checks’ in the United States’

Submitted by pmassetti on Fri, 09/16/2022 - 15:49

ipcig.org (01.09.2022) Economic Impact Payments (EIPs)—commonly referred to as ‘stimulus checks’—were one of the key measures adopted by the US government to ease the crisis resulting from the COVID-19 pandemic. By May 2022, USD817 billion had been distributed to about 85 per cent of US households. However, those most in need faced many obstacles to receive the benefits, or never even received them. This Policy Research Brief examines some aspects of the operationalisation of this initiative and provides suggestions for future improvement.

Regions / Country
United States
Topics
Cash transfers
Document Type

The critical role of social insurance in the US and policies for reform

Submitted by pmassetti on Mon, 07/04/2022 - 16:29

 (June 2022) In 2021, The Hamilton Project has been doing a deep dive into social insurance in the United States. Our capstone analysis shows that social insurance plays a critical role for workers and families – both in times of crisis, as exhibited by the pandemic and ensuing economic recession, and in normal economic times. The social insurance system also helps buffer the economy when growth falters, supporting consumer purchasing power when income growth is weak. 

Regions / Country
United States
Topics
Social policies & programmes
Document Type