Service quality

China: Ministry of Human Resources and Social Security Announces Online Application Platform for Unemployment Insurance

Submitted by mmarquez on

mohrss.gov.cn (12.02.2020) The provinces and autonomous regions will announce the online handling platforms within their jurisdictions that have achieved stable job returns to online claiming cities (states and alliances), and will take the initiative through SMS push, website link, handling reminders and other methods. Docking, proactive service, promote "no-face" approval, allocate funds as soon as possible, support enterprises to stabilize jobs, and properly respond to the impact of the epidemic.

Regions / Country
china
Global challenges
Topics
Unemployment
E-services
Service quality

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Chile: Se fomenta la consulta de prestaciones sociales existentes en línea

Submitted by mmarquez on

chile.as.com (02.04.2020) El IPS tiene habilitada una sección online donde te permite consultar si es que tienes algún beneficio pendiente. Es muy sencillo: solo debes agregar tu RUT, y hacer clic en la opción ‘ingresar’. Al cumplir con esos dos pasos, el sistema tiene cuatro opciones de consulta: trámites, documentos, consultas y pagos. Ahí se explica toda la información al respecto.

Regions / Country
chile
Global challenges
Topics
Family benefits
Interoperability
E-services
Service quality
Social assistance
Document Type

Coronavirus : les prestations sociales payées deux jours plus tôt en avril - L'Express

Submitted by gfilhon on

Cette avance permet de "s'assurer que tout le monde pourra bien percevoir ses aides à temps" et anticiper les déplacements dans les banques pour éviter l'attente.

Regions / Country
france
Topics
Family benefits
Pensions

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The digital nudge in social security administration - Gregor - 2016 - International Social Security Review - Wiley Online Library

Submitted by rruggia on

The concept of nudge theory, from the fields of behavioural science, political theory and behavioural economics, has sparked government initiatives yielding significant public value. A nudge is a method for predictably altering behaviour without restricting consumer choice options or significantly changing incentives. Nudges work by leveraging default human behaviour such as the tendency to take the path of least resistance when exercising choice.

Topics
Service quality
Document Type

Cameroun - Digitalisation: Lancement officiel des quittances numériques - Caisse Nationale de Prévoyance Sociale

Submitted by pmondoa on

La caisse nationale de prévoyance sociale (CNPS) a procédé le 2 août 2019 au lancement officiel des quittances numériques d'encaissement des cotisations sociales, en présence du directeur des Finances et du Patrimoine, Hortense Asim Abisone, représentante du Directeur Général.

Regions / Country
cameroon
Global challenges
Topics
Information and communication technology
Service quality
Digital Economy Topical Cluster
Business processes
Document Type

Abdelmoula Abdelmoumni Le Maroc peut servir de locomotive à l'échelle africaine Le modèle de gouvernance de la MGPAP présenté à Cotonou

Submitted by dfabbri on

Les particularités et attributs du modèle de gouvernance adopté par la Mutuelle générale du personnel des administrations publiques (MGPAP) ont été mis en exergue, mardi à Cotonou, par son président Abdelmoula Abdelmoumni.
A l'ouverture d'un atelier de l’Académie de l’Association internationale de la sécurité sociale (AISS) sur la bonne gouvernance, il a souligné que la gestion de la MGPAP est opérée selon une approche foncièrement participative qui pose la représentativité des adhérents comme "clé de voûte" du système de fonctionnement de cette institution.

Regions / Country
morocco
Global challenges
Topics
Governance and administration
Document Type

insight2impact | Africa’s digital platforms database

Submitted by rruggia on

Search and navigate 277 online digital platforms across 8 countries. This interactive database provides a rare insight into the rise of African digital platforms and how they are connecting consumers and providers across Ghana, Kenya, Nigeria, Rwanda, South Africa, Tanzania, Uganda and Zambia. Use this tool to navigate through various attributes of digital platforms, including the types of products and services offered, and the types of payment methods allowed, on each platform.

Regions / Country
Africa
Topics
Information and communication technology
Service quality
Digital Economy Topical Cluster
Digital Platforms
Document Type

How are African digital platforms shaping the economic development conversation? – Cenfri

Submitted by rruggia on

African digital platforms are giving rise to new financial needs; creating and bridging barriers to financial and economic inclusion; and revolutionising the informal economic activities of merchants and individuals.

Regions / Country
Africa
Topics
Information and communication technology
Digital Economy Topical Cluster
Digital Platforms
Economic impact
Labour market
Societal Impact
Digital Economy Observatory : Only Tags
Document Type

The rise of African digital platforms – Cenfri

Submitted by rruggia on

Early findings from our African digital platforms and the future of financial services research An increasingly digital and connected Africa is providing new ways for entrepreneurs and consumers to participate in the economy.

Regions / Country
Africa
Topics
Information and communication technology
Investment
Digital Economy Topical Cluster
Digital Platforms
Economic impact
Digital Economy Observatory : Only Tags
Document Type