Atlantis Press (06.01.2022) Social protection system in Indonesia has played an important role in delivering social assistances to poor households in the past two decades. Literature of digital transformation in Indonesia’s social protection policy is still limited, therefore, this research serves to fill the gap as well as providing general ideas for future research.

Philippine News Agency (17.10.2021) The implementation of the Philippine Identification System (PhilSys) has resulted in milestones for the country's social protection and digital transformation, according to a World Bank official. 

He said success in utilizing PhilSys for social protection has a "significant demonstration effect" in accelerating digital transformation among government agencies and even the private sector.

worldbank.org (01.05.2021) The COVID-19 (coronavirus) pandemic is having devastating impacts on the economy and people of the Philippines, and since the onset of pandemic, the Government of the Philippines (GoP) has responded with strong social protection measures. The Social Amelioration Program (SAP) enacted under the Bayanihan To Heal as One Act in March 2020 and managed by the Department of Social Welfare and Development (DSWD), aims to provide cash assistance to 18 million households (over 75 percent of total households) in the country.

Privacy International (22.06.2021) The global Covid-19 pandemic has acted as a catalyst for technology-intensive initiatives for welfare distribution, coming at a high cost to human rights and inclusion: enforcing automated discrimination, exacerbating existing inequalities and compromising access to essential benefits.

Digital transformation in the health sector is not a simple matter of technical change, but requires adaptive change in human attitudes and skills as well as of legal frameworks and  the organisation of work. 

UN/DESA Policy Brief #92: (Feb 2021) COVID-19 is accelerating the pace of digital transformation: implications for social inclusion

C’est une profession émergente, devenue essentielle à l’heure du confinement : les médiateurs numériques aident à comprendre les outils et les usages digitaux à tous ceux qui ne les maîtrisent pas. Personnes âgées, précaires, mais aussi jeunes, près de 20 % de la population est concernée.

3 axes principaux sont identifiés :

The Indian Express (02.02.2021) The Budget for 2021-22 (April-March) also proposes to launch a portal that would collect relevant information on gig economy workers, including those working in building and construction, among others.

Research ICT Africa (January 2021) This RIA policy brief examines how technology, such as artificial intelligence (AI), can be deployed to scale social protection programmes as well as reduce corruption in the disbursement of social protection grants, which the COVID-19 lockdowns, have revealed are vital lifelines for the most vulnerable.