Service delivery

Service delivery

  • Digital Platforms
  • Co-delivery
  • E-Government
  • Mobile technologies
  • Electronic ID
  • Biometrics
  • Behavioural science
  • Social Networks

China's social security card goes digital

Submitted by fabbri on

Chinadaily (23.04.2018) The Chinese Ministry of Human Resources and Social Security on Sunday issued the country's first electronic certificate of social security, at the opening of the Digital China Summit in Fuzhou, capital of East China's Fujian province.

Regions / Country
china
Global challenges
Topics
Information and communication technology

Tags

Digital Economy Topical Cluster
Service delivery
Digital Economy Observatory : Only Tags
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New Zealand: SmartStart a new type of service

Submitted by massetti on

digital.govt.nz (18.12.2017) In December 2016, 4 agencies launched SmartStart, the first-ever government ‘life event’ project — a new approach where government services are based on key events in people’s lives, rather than how government agencies are set up.

Regions / Country
new zealand
Global challenges
Topics
Family benefits
Maternity
Information and communication technology
E-services
Service delivery
Digital Economy Topical Cluster
Service delivery
Document Type

In Guangdong, China, An Integrated System Delivers Better Social Insurance Services

Submitted by massetti on

New technologies make access to services easier and more convenient. Guangdong provides a model in China’s efforts to develop a national integrated social security information system

Regions / Country
china
Topics
Information and communication technology
Digital Economy Topical Cluster
Service delivery
Digital Economy Observatory : Only Tags
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No identity crisis for social protection programmes that link with ID agencies

Submitted by massetti on

Development Pathways (24.10.2017) Biometric technology presents a huge opportunity to social protection programmes, in particular the potential to ensure that only eligible programme beneficiaries receive payments. But to fully realise the benefits of biometrics, social protection programmes need to work closely with national identity agencies who are better placed to provide individuals with a unique identity record and can match people with those records, writes Richard Chirchir.

Global challenges
Topics
Information and communication technology

Tags

Digital Economy Topical Cluster
Business processes
Service delivery

The digital nudge in social security administration

Submitted by massetti on

International Social Security Review (Dec 2016)  "there are significant trends occurring across three major pillars of public administration, namely social investment (policy), nudge (process) and predictive analytics (technology). These trends, when considered together, provide the inspiration for a new approach within social security administration, the digital nudge, for improved social outcomes."

Digital Economy Topical Cluster
Business processes
Service delivery
Document Type

IoT (Internet of Things) : The Solution To Improved Government Social Protection

Submitted by massetti on

Part of the government’s role is to provide social protection for factors that make people vulnerable. For example, people face unemployment, health problems, and other factors that create physical, economic, and other problems in their lives. Government regulations work to reduce risks that make people vulnerable. When people face problems, public-sector social programs such as health insurance, social welfare, and others provide help. Here’s how the Internet of Things (IoT) could help government agencies manage social protection programs more easily and effectively.

Digital Economy Topical Cluster
Service delivery
Document Type

India: Aadhaar days: In the world’s biggest biometric ID project, many have fallen through the gaps

Submitted by massetti on

scroll.in (24.02.2018) Exclusion can mean lack of access to food, jobs and education and the underprivileged bear the biggest brunt.

Regions / Country
india
Global challenges
Topics
Information and communication technology

Tags

Digital Economy Topical Cluster
Business processes
Service delivery
Document Type

Bangladesh Introduces New Digital Labor Inspection App in Effort to Improve Working Conditions

Submitted by fabbri on

sourcingjournalonline (08.03.2018) The Bangladeshi labor inspectorate has gone digital with the launch of a new Labour Inspection Management Application (LIMA). It marks a major move in improving the working conditions for all workers in industrial sectors in Bangladesh as, according to the country’s government, it will upgrade the collection, storage and analysis of data collected during labor inspections. The app was officially introduced this week by the Ministry of Labour and Employment.

Regions / Country
bangladesh
Global challenges
Topics
Information and communication technology
Digital Economy Topical Cluster
Digital Platforms
Labour market
Service delivery
Digital Economy Observatory : Only Tags
Document Type

China building world's most powerful, 1.3 billion-person facial recognition system: Reports

Submitted by -zhu on

straitstimes.com (13.10.2017) China is building the world's most powerful facial recognition system which aims to identify any one of its 1.3 billion citizens within three seconds, reported South China Morning Post.

Regions / Country
china
Global challenges

Tags

Digital Economy Topical Cluster
Service delivery
Document Type