Service delivery

Service delivery

  • Digital Platforms
  • Co-delivery
  • E-Government
  • Mobile technologies
  • Electronic ID
  • Biometrics
  • Behavioural science
  • Social Networks

Tunisia secures $175 million (in loans) from World Bank to invest in startups and digitization of social security and education systems

Submitted by pmassetti on

menabytes.com (09.07.2019) Tunisia has secured $175 million from the World Bank to support digital transformation in the country, the World Bank Group announced last month in a statement. The funding, according to different media reports, comes in the form of two loans.

Regions / Country
tunisia
Topics
Information and communication technology
Digital Economy Topical Cluster
Service delivery
Document Type

Four lessons from India in digital disruption

Submitted by pmassetti on

World Economic Forum (19.06.2019) Digital technology can rapidly transform how countries provide services such as education and health to their citizens. The public services of the future should be effective, efficient, fair, data-driven, and responsive to individual needs. And the groundwork to turn this vision into reality needs to be laid now.

Regions / Country
india
Global challenges
Digital Economy Topical Cluster
Societal Impact
Service delivery
Document Type

New practitioner’s guide to help countries in their digital identification journey

Submitted by pmassetti on

Over the past decade, an increasing number of countries around the world are introducing or upgrading national-scale digital identification systems and modernizing civil registration. For example, Morocco is introducing a new national population register and civil and social digital ID  to reform its social protection system and pioneering the Modular Open Source Identity Platform (MOSIP) in the process. 

Global challenges
Digital Economy Topical Cluster
Business processes
Service delivery
Digital Economy Observatory : Only Tags
Document Type

La fraude aux faux numéros de Sécu serait de 200 à... 802 millions d’euros 

Submitted by gfilhon on

De l'importance d'une bonne méthode de suivi dans la lutte contre la fraude.

Regions / Country
france
Topics
Health
Governance and administration
Data management
Error, evasion and fraud
Digital Economy Topical Cluster
Business processes
New risks
Service delivery
Document Type

Brazil : Uber and Other "App" Drivers can Soon Register as Microentrepreneurs

Submitted by pmassetti on

 The Rio Times (05.05.2019) The Ministry of Economy has confirmed Friday (3rd) that it is studying a decree to regulate the requirement for the registration of drivers of “Apps” at the National Institute of Social Security (INSS).

Regions / Country
brazil
Digital Economy Topical Cluster
Digital Platforms
Service delivery
Document Type

France: Ce que propose le rapport Libault pour le grand âge

Submitted by gfilhon on

agefi (05.04.2019) Le rapport Grand âge demandé par le Premier ministre à Dominique Libault a été remis à la ministre des Solidarités et de la santé, Agnès Buzyn, jeudi 28 mars. Ce haut fonctionnaire avait pour mission de conduire une concertation et de faire des propositions de réforme, notamment dans la perspective d’un projet de loi.

Regions / Country
france
Digital Economy Topical Cluster
New risks
Service delivery
Document Type

Concertation Grand âge et autonomie - Rapports publics - La Documentation française

Submitted by gfilhon on

Rapport In Extenso de Dominique Libault, directeur de l'EN3S, sur la perte d'autonomie et la prise en charge du grand âge et de la dépendance

Regions / Country
Europe
france
Global challenges
Topics
Health
Disability
Old-age pensions
Demographic change
Long-term care
Population ageing
Social policies & programmes
Policy analysis
Digital Economy Topical Cluster
Societal Impact
Service delivery
Document Type

Why AI will make healthcare personal

Submitted by pmassetti on

World Economic Forum (14.03.2019) For generations healthcare has been episodic – someone gets sick or breaks a bone, they see a doctor, and then they might not see another one until the next time they get sick or injured. Now, as emerging technologies such as artificial intelligence open up new possibilities for the healthcare industry in the Fourth Industrial Revolution, policymakers and practitioners are developing new ways to deliver continuous healthcare for better outcomes.

Global challenges
Digital Economy Topical Cluster
Service delivery
Digital Economy Observatory : Only Tags
Document Type

Canada; Ottawa à l'ère de l'intelligence artificielle

Submitted by pmassetti on

lapresse.ca (04.03.2019) Le ministère qui supervise le filet de sécurité sociale fédéral a discrètement commencé à tester des systèmes d'intelligence artificielle qui pourraient un jour faciliter et accélérer l'obtention de réponses sur les prestations et les services.

Regions / Country
canada
Global challenges
Digital Economy Topical Cluster
Business processes
Service delivery
Digital Economy Observatory : Only Tags
Document Type