Gaceta Oficial (25.03.2020) The government will cover all home electricity bills that are equal to or less than 120 pesos bolivianos for the months of April, May, and June 2020--over 120 bolivianos, the consumer must pay it all. Furthermore, the government will also pay for 50% of all home water bills for the months of April, May, and June 2020 as a response to the sanitary state of emergency and quarantine due to COVID-19.

Government of the Virgin Islands (24.03.2020) Water and Sewerage customers across the Territory have been given a month’s suspension in payment of their water charges.

The japanese company IDEC, an Vision Zero Supporter who signed up on the Vision Zero website to promote safety, health and wellbeing, has developed this interesting tool to manage wellbeing in times of COVID-19. Leveraging the Vision Zero philosophy to ensure Safety, Health, and Wellbeing, this checklist tool is based on the 7 Golden Rules. It focusses on the Vision Zero aspects of wellbeing, such as a ‘lack of control’ or a ‘lack of social support’ while working remotely, as well as other factors that define wellbeing at home.

gobierno.aw (23.04.2020) During these difficult times, the Government allows businesses to reduce working hours to 0 or pay employees for the hours worked. This means that even if an employee has not been laid off, the employee can see a decline in income or lose income.

bayer.es (08.05.2029) El Gobierno de España ha puesto en marcha un asistente virtual llamado “Hispabot-Covid19”, que permite a los ciudadanos realizar preguntas relacionadas con la COVID-19 vía WhatsApp.

seg-social.es (20.03.2020) La Seguridad Social ha puesto a disposición de ciudadanos y trabajadores su propio asistente virtual para proporcionar información útil y orientar a los  ciudadanos sobre los servicios más demandados de la Seguridad Social. Este servicio “chatbot” está accesible desde la portada de la página web de la Seguridad Social pinchando sobre una ventana flotante con el texto “¿te ayudamos?” en el margen inferior derecho de la pantalla siendo la interacción por escrito en lugar de mediante la voz.

seg-social.es (22.04.2020) Para reforzar la atención que se presta al autorizado RED con el fin de proporcionar una asistencia acorde con las necesidades de este colectivo y que potencie la utilización del canal telemático, se ha puesto a disposición de los autorizados RED un nuevo servicio denominado CASIA  (Coordinación, Atención y Soporte Integral al Autorizado RED) que está disponible en la Oficina Virtual del Sistema RED y a través del cual se pueden plantear consultas, comunicar errores o incidencias, así como presentar solicitude

COVID-19 Series: Fumigation or Disinfection, they are not the same.

senat.fr (29.04.2020) Compte rendu de l'audition du directeur de l'Agence Centrale des Organismes de Sécurité Sociale (ACOSS, agence nationale du recouvrement des cotisations) sur le chiffrage des mesures d'accompagnement par la Sécurité sociale de la crise du Coronavirus.

To build Estonia’s digital society, it was not feasible to allow each government agency to ask for and store the user’s data. Such data duplication would make these agencies more susceptible to coordinated cyber attacks, as well as make it difficult to keep an individual’s information up-to-date. The solution to this was Estonia’s adoption of the “once-only principle,” whereby the user’s data is effectively divided up amongst the different agencies. This means information such as the user’s address can only be asked for and stored by one authority, in this case the population registry.