worldbank.org (03.10.2022) The COVID-19 crisis highlighted how digital public infrastructure (DPI) can play a critical role for governments to deliver social assistance quickly and safely.  DPI not only allowed governments to reach an unprecedented number of new beneficiaries, it also allowed them to make payments to them remotely. This brought millions of people into the social protection and financial system for the first time.

tandfonline.com (31.03.2021) What are the effects of biometric and digital technologies on social protection for the poor in India? Drawing on ethnographic research from rural Tamil Nadu, this paper presents evidence of how new technologies are experienced by beneficiaries of the Public Distribution System (PDS), and analyses the impacts of technology innovations on transparency, exclusion and mediation. The authors focus on the implementation of ‘smartcards,’ new digitised and Aadhaar-enabled ration cards, introduced in ration shops across Tamil Nadu in 2017.

The Economic Times (26.08.2022) The government plans to integrate e-Shram portal with state portal for onboarding social security schemes run by the central government and the state governments to universalize social protection to workers and to improve employment opportunities for them.

Daily Post Nigeria (12.08.2022)  The Federal Government said the introduction of digitalized cash transfer payment will help in addressing some lapses while operating the analog payment system. Minister of Humanitarian Affairs, Disaster Management, and Social Development, Sadiya Umar Farouq, disclosed this at the official flag-off of the grant for vulnerable groups as well as the digitized payment for conditional cash transfer held in Dutse, Jigawa State.

International Policy Centre for Inclusive Growth (IPC-IG) (01.08.2022) The outbreak of the COVID-19 pandemic has hit the foundations of the economy and provoked devastating social effects in all the countries in the world, being Latin America and the Caribbean (LAC) one of the most affected regions.

International Policy Centre for Inclusive Growth (IPC-IG) (01.08.2022) There is a global trend to automate and digitalise the cash payments of social protection programmes, and there has been a shift towards diversifying payment means in some African countries such as Zambia, Namibia, Togo, Tanzania, Malawi, Comoros and Mozambique. In Mozambique, the COVID-19 pandemic response has tripled the social protection system’s coverage, from 520,000 to approximately 1.6 million households. In the past few years, the country’s emergency response has driven improvements in digital payments.

GovInsider (12.08.2022) Reliable, well designed digital ID and payment systems can be an important social and economic leveller. But governments must be inclusive and citizen-centric in rolling them out, according to the World Bank.

TechRepublic (05.08.2022)  There are 2.9 billion people worldwide who do not have internet access or the opportunities to engage in the digital economy. Despite the technological advancements, the digital divide continues to affect all aspects of life, from banking to healthcare, education, communications and media.

Pension Policy International (14.07.2022) The calls come as the government publishes its response to a consultation which gathered feedback from industry, potential providers, consumer groups and future users on what data should be included and how this should be displayed to people. Bringing pensions into the digital age, dashboards will allow savers to see what they have in their various pensions – including their State Pension – in a single place online, at any time they choose.

Asian Development Bank (June 2022) The report, part of a GIZ-ADB collaboration, reviews trends in social protection and recent pandemic responses. It discusses how artificial intelligence (AI) tools can fit into the social protection delivery chain. It reviews the functioning of the delivery chain during the pandemic to identify gaps in social protection systems along with emerging solutions that draw on digital technology. The report includes four case studies and suggests steps policymakers could take to foster an enabling environment for the use of AI in social protection.