Published Measures summary

Aruba: Reduction in working hours

Submitted by mmarquez on

gobierno.aw (23.04.2020) During these difficult times, the Government allows businesses to reduce working hours to 0 or pay employees for the hours worked. This means that even if an employee has not been laid off, the employee can see a decline in income or lose income.

Regions / Country
aruba
Global challenges
Topics
Unemployment

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España: Hispabot: un chatbot para resolver dudas sobre COVID19

Submitted by mmarquez on

bayer.es (08.05.2029) El Gobierno de España ha puesto en marcha un asistente virtual llamado “Hispabot-Covid19”, que permite a los ciudadanos realizar preguntas relacionadas con la COVID-19 vía WhatsApp.

Regions / Country
spain
Global challenges
Topics
Health
Service delivery
Document Type

España: "Chatbot" para consultas inmediatas sobre los trámites de la seguridad social

Submitted by mmarquez on

seg-social.es (20.03.2020) La Seguridad Social ha puesto a disposición de ciudadanos y trabajadores su propio asistente virtual para proporcionar información útil y orientar a los  ciudadanos sobre los servicios más demandados de la Seguridad Social. Este servicio “chatbot” está accesible desde la portada de la página web de la Seguridad Social pinchando sobre una ventana flotante con el texto “¿te ayudamos?” en el margen inferior derecho de la pantalla siendo la interacción por escrito en lugar de mediante la voz.

Regions / Country
spain
Global challenges
Topics
E-services

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España: Medidas excepcionales para usuarios sin medios de autenticación electrónicos

Submitted by mmarquez on

iustel.com (23.04.2020) Para poder dar respuesta a la necesidad de presentación de escritos, comunicaciones o solicitudes de carácter urgente e imprescindible, en aquellos casos en los que el ciudadano no dispone de medios de autenticación electrónicos (certificado digital y cl@ve), se ha habilitado una opción a través de la web de forma que cualquier interesado puede presentar escritos y solicitudes mediante el  acceso  “sin certificado”.

Regions / Country
spain
Global challenges
Topics
E-services
Service delivery
Document Type

Guatemala: Habilitan sitio web de inscripción para obtener ayuda por coronavirus – Prensa Libre

Submitted by mmarquez on

prensalibre.com (18.05.2020) Bono Familia: Habilitan sitio web de inscripción para obtener ayuda por coronavirus. Los datos que se piden es el número de DPI del solicitante, un número de celular, el número de correlativo (se encuentra en la factura de energía) y el código del Bono Familia, que también viene impreso en la factura de consumo.

Regions / Country
guatemala
Global challenges
Topics
E-services
Social assistance
Cash transfers
Document Type

Gov’t issues Defence Order No. 9 to support non-working employees, employers, daily wage workers | RSM Jordan

Submitted by pmassetti on

The first programme, Tadamun (solidarity) 1, will cover institutions that are already covered by the SSC. Jordanians, Gazans and children of Jordanian women married to non-Jordanians will benefit from this programme, with employees receiving 50 per cent of their salaries provided that the amount ranges between JD165 and JD500. The employer will pay 20 per cent, with a maximum of JD250, Rahahleh said. 

Regions / Country
jordan
Topics
Old-age pensions
Unemployment
Contribution collection and compliance

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Samoa: Special payment to pensioners under the Senior Citizens Benefit Fund

Submitted by mmarquez on

samoagovt.ws (07.04.2020) A special payment of $300 tala per person for all pensioners under the Senior Citizens Benefit Fund on top of the normal pension. A date for this special pay-out will be announced in due course.

Regions / Country
Samoa
Global challenges
Topics
Old-age pensions
Cash transfers

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Document Type

Samoa: 20% early withdrawal for members in the hospitality sector

Submitted by mmarquez on

samoagovt.ws (07.04.2020) 20% early withdrawal for members in the Hospitality sector who have lost employment due to COVID-19. Subject to certain conditions, members in the affected sector to be allowed: a) member loans offset from contributions b) Early withdrawal of either: 20% of net contributions OR $4000 tala, whichever is lesser. c) Other Terms and Conditions apply for eligibility

Regions / Country
Samoa
Global challenges
Topics
Cash transfers

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Samoa: Deferral of employers' contributions to the national provident fund in the hospitaliy sector

Submitted by mmarquez on

samoagovt.ws (07.04.2020) Six-month moratorium on contribution payments for Hospitality Sector Employers in the hospitality sector will be permitted to postpone their contributions payments for the six-month period January to June 2020 to be payable only in July 2020. The total value of this assistance is $2.6 million tala.

Regions / Country
Samoa
Global challenges
Topics
Contribution collection and compliance
Document Type