AI and the future of social protection in OECD countries
oecd.org (30.06.2025) Governments in OECD countries are increasingly applying advanced uses of data and technology to improve the coverage, effectiveness and efficiency of social programmes, yet they are proceeding with caution when introducing artificial intelligence (AI). Common AI uses in social protection include client support, automating back-office processes and fraud detection.
Global challenges
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Artificial intelligence
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