SAP Institute for Digital Government (May 2018) This series examines areas of interest to members of the International Social Security Association (ISSA) related to emerging technologies enabling data-driven policy and practice. All modern governments have rich stores of customer and case data, but most government agencies struggle to convert this data into meaningful information and actionable insights.

OECD (2015) Recently, large-scale digital security incidents with potential economic consequences have increased in frequency and sophistication, in a context where the digital environment has become essential to the functioning of the economy and a key enabler for growth, well-being and inclusiveness.

ITU(2017) This report is composed of a number of best practice reports on different aspects of cybersecurity. An analysis of an ITU’s cybersecurity awareness survey demonstrates that while a number of countries have to improve cybersecurity awareness, some do not, and those that do often do not target key segments of society. Strong attention is often paid to child online protection as a priority. Information related to the ITU’s Global Cybersecurity Index (GCI) conducted is also provided.

ITU (2017) The report is a practical tool aiming at assisting administrations in implementing ICT accessibility for persons with disabilities in their respective countries. It also provides resources and addresses a series of questions, including: What changes must be made to existing legislation to promote ICT accessibility? How to promote accessibility in public ICT spaces, such as telecentres and public pay phones? Which requirements for public procurement, including commercial best practices relating to telecommunications/ICT, should apply to persons with disabilities?

European Parliament (Dec 2017)  This study investigates the social protection of workers in the platform economy at the request of the European Parliament’s Employment and Social Affairs Committee. The report reviews literature and previous research on the platform economy with the aims of defining it and developing a typology for understanding its nature.

ILO (15.06.2018) Social protection systems around the world face challenges to provide full and effective coverage for workers in all forms of employment, including those in “new” forms of employment. This paper provides a review of innovative approaches that countries have undertaken to close coverage and adequacy gaps, and to adapt social protection systems to changing circumstances and demands through a combination of contributory and non-contributory mechanisms. 

OECD (June 2016) This paper was prepared as a contribution to the background report of Panel 4.1 “New Market and New Jobs” of the OECD Ministerial Meeting on the Digital Economy, 21-23 June 2016, Cancún (Mexico). It provides new evidence on the development of online platform markets, discusses opportunities and challenges of new forms of work in platform service markets, developments of non-standard work in OECD countries, and policy issues related to new forms of work.

(Oct 2017) The biennial OECD Digital Economy Outlook examines and documents evolutions and emerging opportunities and challenges in the digital economy. It highlights how OECD countries and partner economies are taking advantage of information and communication technologies (ICTs) and the Internet to meet their public policy objectives.

McKinsey & Company (Oct 2016) The McKinsey Global Institute examines all the ways people are earning income, as well as the challenges independent work presents.

iadb (2018) Disruption is the new norm and the digital transformation can spur innovation growth across many activities. Emerging technologies of the Fourth Industrial Revolution (4IR) can help governments reduce costs while improving services. Not every emerging technology will alter the social landscape, but some truly do have the potential to disrupt the status quo and change the way people live.