Service delivery

Service delivery

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Nigeria: Why we introduced digitalized cash transfer payments - FG

Submitted by pmassetti on

Daily Post Nigeria (12.08.2022)  The Federal Government said the introduction of digitalized cash transfer payment will help in addressing some lapses while operating the analog payment system. Minister of Humanitarian Affairs, Disaster Management, and Social Development, Sadiya Umar Farouq, disclosed this at the official flag-off of the grant for vulnerable groups as well as the digitized payment for conditional cash transfer held in Dutse, Jigawa State.

Regions / Country
nigeria
Global challenges
Topics
E-services
Cash transfers
Digital Economy Topical Cluster
Service delivery
Document Type

Social protection and response to COVID-19 in Latin America and the Caribbean: Innovations in registration and payment systems

Submitted by pmassetti on

International Policy Centre for Inclusive Growth (IPC-IG) (01.08.2022) The outbreak of the COVID-19 pandemic has hit the foundations of the economy and provoked devastating social effects in all the countries in the world, being Latin America and the Caribbean (LAC) one of the most affected regions.

Regions / Country
latin america
Global challenges
Topics
E-services

Tags

Digital Economy Topical Cluster
Service delivery
Document Type

Social Protection in a Pandemic – Trends, Challenges, and Technology

Submitted by pmassetti on

Asian Development Bank (June 2022) The report, part of a GIZ-ADB collaboration, reviews trends in social protection and recent pandemic responses. It discusses how artificial intelligence (AI) tools can fit into the social protection delivery chain. It reviews the functioning of the delivery chain during the pandemic to identify gaps in social protection systems along with emerging solutions that draw on digital technology. The report includes four case studies and suggests steps policymakers could take to foster an enabling environment for the use of AI in social protection.

Topics
Information and communication technology

Tags

Digital Economy Topical Cluster
Service delivery
Document Type

Can Digital G2P Transfers Drive Financial Inclusion and Digital Payments? Evidence from India

Submitted by pmassetti on

Center for Global Development (09.06.2022) Does channeling government-to-person (G2P) payments through bank accounts encourage financial inclusion and use? This paper explores the factors that have driven the adoption of digital payments in India by beneficiaries of PMGKY, the large-scale COVID-19 relief program launched in May 2020. India’s 2013 move to pay social benefits through direct transfers into bank accounts significantly increased account ownership, but uptake of digital payments has been slower, although it has accelerated more recently through smartphone-based apps.

Regions / Country
india
Topics
Digital inclusion
Mobile technologies

Tags

Digital Economy Topical Cluster
Service delivery
Document Type

India. Government to launch AI-driven portal for distributing pension payments

Submitted by pmassetti on

Pension Policy International  (16.06.2022) In order to seamlessly process, track and disburse pensions, the Department of Pension and Pensioners’ Welfare will soon launch an Artificial Intelligence (AI) enabled the common portal for the benefit of pensioners and elderly citizens. Union Minister Jitendra Singh said that the AI-supported portal, ‘Bhavishya’, will send automatic alerts to pensioners and superannuated senior citizens, including retired paramilitary personnel.

Regions / Country
india
Topics
Information and communication technology
Digital Economy Topical Cluster
Service delivery
Document Type

Social protection response to COVID-19 in rural LAC: The potential of digitalization to build back better

Submitted by pmassetti on

International Policy Centre for Inclusive Growth (IPC-IG) (April 2022) This Policy Research Brief analyses how digitalisation can facilitate rural populations’ access to effective and adequate social protection and economic inclusion in Latin America and the Caribbean. It investigates the region’s social protection response to COVID-19 and highlights three good practices in providing digitalised social protection to vulnerable rural populations during the crisis.

Regions / Country
latin america
Global challenges
Topics
Information and communication technology
E-services

Tags

Digital Economy Topical Cluster
Service delivery
Document Type

A digital Philippines: Leveraging ID for a digital social protection delivery

Submitted by pmassetti on

worldbank.org (31.03.2022) The COVID-19 pandemic has highlighted the fundamental role digital ecosystems can play in helping a country to rapidly deliver services and relief to its people, such as healthcare education, and social assistance.

Regions / Country
philippines, the
Topics
E-services
Digital Economy Topical Cluster
Service delivery
Document Type

AI for social protection: Mind the people

Submitted by pmassetti on

brookings.edu (23.02.2022) Interest in artificial intelligence (AI) as an instrument for improving efficiency in the public sector is at an all-time high. This interest is motivated by the ambition to develop neutral, scientific, and objective techniques of government decisionmaking (Harcourt 2018). As of April 2021, governments of 19 European countries had launched national AI strategies.

Global challenges
Topics
Artificial intelligence
Digital Economy Topical Cluster
Service delivery
Document Type

Social protection and the response to COVID-19 in LAC: innovation in registration and payment systems

Submitted by pmassetti on

International Policy Centre for Inclusive Growth (IPC-IG) (10.02.2022) The COVID-19 pandemic has hit the foundations of the economy and provoked devastating social effects in all countries of the world, with Latin America and the Caribbean (LAC) one of the most affected regions. The region is experiencing deteriorating levels of poverty and extreme poverty, most significantly affecting children and adolescents. This One Pager discusses digital payment systems for social protection interventions in the region.

Regions / Country
latin america
Global challenges
Topics
Cash transfers

Tags

Digital Economy Topical Cluster
Service delivery
Document Type

Accelerating digital cash transfers to the world’s poorest

Submitted by pmassetti on

brookings.edu (17.02.2022) The COVID-19 pandemic has pushed an estimated 124 million people into extreme poverty globally, the first increase in extreme poverty in 20 years. To meet the magnitude of this need, governments around the world have dramatically ramped up social protection measures, and in particular cash transfers, which comprised one-third of all COVID-related social protection programs. A staggering 17 percent of the world’s population, or 1.3 billion people, were covered by at least one COVID-related cash payment between 2020 and 2021.

Global challenges
Topics
Information and communication technology

Tags

Digital Economy Topical Cluster
Service delivery
Document Type