Business processes

Business processes

  • Social security processes
  • Digital Platforms
  • Identity management
  • Transnational worker
  • E-Government
  • Human ressources

India: From digitisation to platformisation — how social protection schemes can be made more accessible

Submitted by pmassetti on Mon, 11/14/2022 - 16:11

theprint.in (31.11.2022) Social Protection Open Digital Ecosystems (SP-ODEs) can provide beneficiaries, government and service providers a unified, digital platform to better access welfare schemes.

Regions / Country
india
Global challenges
Topics
Information and communication technology
Digital Economy Topical Cluster
Business processes
Document Type

Digital Technologies for Government-Supported Health Insurance Systems in Asia and the Pacific

Submitted by pmassetti on Fri, 03/04/2022 - 15:28

Asian Development Bank (December 2021) Examples from low- and middle-income countries in the region and beyond are drawn to demonstrate how digital solutions have improved health insurance management and administration. To support decision-making on potential investments, the report identifies key success factors for integrating new technologies into public health insurance schemes.

Regions / Country
Asia
Global challenges
Topics
Information and communication technology
Digital Economy Topical Cluster
Business processes
Document Type

How technology can be deployed to scale-up Social Protection during COVID-19: The Case of South Africa, Nigeria and Africa

Submitted by pmassetti on Fri, 02/05/2021 - 14:50

Research ICT Africa (January 2021) This RIA policy brief examines how technology, such as artificial intelligence (AI), can be deployed to scale social protection programmes as well as reduce corruption in the disbursement of social protection grants, which the COVID-19 lockdowns, have revealed are vital lifelines for the most vulnerable.

Regions / Country
Africa
nigeria
south africa
Global challenges
Topics
Information and communication technology
Digital Economy Topical Cluster
Business processes
Document Type

Swedish authorities introduce robots to help social workers

Submitted by pmassetti on Thu, 10/10/2019 - 11:32

computerweekly.com (04.10.2019) Local authorities in Sweden are using process automation through software to help social workers make decisions on benefits for claimants.

Regions / Country
sweden
Topics
Social assistance
Digital Economy Topical Cluster
Business processes
Document Type

Building on Digital ID for Inclusive Services: Lessons from India

Submitted by pmassetti on Thu, 09/26/2019 - 09:58

Center For Global Development (13.09.2019) India has emerged as a leader in building on its biometric digital ID (Aadhaar) to reform service and program delivery. It moved quickly to consolidate the rollout of Aadhaar, and then to embed the unique Aadhaar number into program databases.

Regions / Country
india
Digital Economy Topical Cluster
Business processes
Service delivery
Document Type

Cameroun - Digitalisation: Lancement officiel des quittances numériques - Caisse Nationale de Prévoyance Sociale

Submitted by pmondoa on Tue, 08/06/2019 - 16:41

La caisse nationale de prévoyance sociale (CNPS) a procédé le 2 août 2019 au lancement officiel des quittances numériques d'encaissement des cotisations sociales, en présence du directeur des Finances et du Patrimoine, Hortense Asim Abisone, représentante du Directeur Général.

Regions / Country
cameroon
Global challenges
Topics
Information and communication technology
Service quality
Digital Economy Topical Cluster
Business processes
Document Type

Canada: Feds take digital step to reshape benefits system for expat seniors

Submitted by pmassetti on Tue, 07/30/2019 - 16:12

CTV News (26.07.2019) The federal government is moving to trade, in bulk, information on expatriate seniors with other countries to save time and money when one of them dies.

Regions / Country
canada
Topics
Health Insurance
Pensions
Interoperability
Data management
Digital Economy Topical Cluster
Business processes
Document Type

Non au retour du tâcheronnage ! | Alternatives Economiques

Submitted by gfilhon on Thu, 07/04/2019 - 10:56

Le constat est alarmant dans le monde du travail. La pénurie de travail et la stigmatisation à l’embauche offrent un boulevard aux plates-formes américaines pour recruter. Ce modèle, si on peut le qualifier ainsi, fragilise ces nouveaux embauchés et produit encore plus de précarité avec l’absence de protection sociale.  Dénoncer ces méthodes est bien là l’essentiel, car il s’agit en effet d’une vraie cause, d’un combat pour la préservation de notre modèle social unique au monde.

Regions / Country
Africa
Americas
Asia
Europe
Topics
Employment of young workers
Safety and health at work
Social policies & programmes
Digital Economy Topical Cluster
Digital Platforms
Economic impact
Labour market
Societal Impact
Business processes
Digital Economy Observatory : Only Tags
Document Type

New practitioner’s guide to help countries in their digital identification journey

Submitted by pmassetti on Tue, 06/18/2019 - 15:34

Over the past decade, an increasing number of countries around the world are introducing or upgrading national-scale digital identification systems and modernizing civil registration. For example, Morocco is introducing a new national population register and civil and social digital ID  to reform its social protection system and pioneering the Modular Open Source Identity Platform (MOSIP) in the process. 

Global challenges
Digital Economy Topical Cluster
Business processes
Service delivery
Digital Economy Observatory : Only Tags
Document Type

La fraude aux faux numéros de Sécu serait de 200 à... 802 millions d’euros 

Submitted by gfilhon on Wed, 06/05/2019 - 16:26

De l'importance d'une bonne méthode de suivi dans la lutte contre la fraude.

Regions / Country
france
Topics
Health
Governance and administration
Data management
Error, evasion and fraud
Digital Economy Topical Cluster
Business processes
New risks
Service delivery
Document Type