ILO Working paper (05.12.2023) This paper examines the experiences of delivery workers on digital labor platforms in Chile and analyses the implications of the platform business model. It highlights challenges in working conditions and algorithmic management practices, which are crucial to address for ensuring decent work, as Chile moves towards implementing a new law to regulate platform work.

The Guardian (23.11.2023) On Tuesday, the supreme court ruled unanimously that Deliveroo riders are self-employed and do not have a right to collective bargaining. After seven years of legal battles, a case brought by the Independent Workers’ Union of Great Britain (IWGB) that began in Camden and Kentish Town, north London, finally reached the end of the road. For Deliveroo, the result is a substantial victory. The decision means the company is protected from the need to collectively bargain with a union over fundamental issues such as the lack of a guaranteed minimum wage.

OSE (2023) Often depicted as the epitome of the future of work in the digital society, working through digital platforms has triggered heated political and scientific debates in the field of labour relations and social protection. The business model of one specific type of platform, namely ‘on-location’ platforms such as Uber and Deliveroo, has been widely questioned (Casilli 2020; Srnicek 2017)

euractiv.com (31.10-2023) EU institutions are preparing for confrontation over the functioning of the legal presumption of employment, the most sensitive aspect of the Platform Workers Directive, in a trilogue next Thursday (9 November).

reuters.com (25.09.2023) A report by rights group ActionAid released earlier this year showed that gig work algorithms discriminated against women who were “unable to respond as quickly or work as many hours as men because of unpaid care responsibilities”. The report, citing a survey of more than 5,000 gig workers in 15 countries, also showed that women tend to work fewer hours than men - contributing to a wage gap - as safety concerns lead many to shun work that falls after dark or in risky locations

brookings.edu (12.09.2023) The platform gives local leaders the ability to match gig workers with tailored work opportunities, and gives gig workers the ability to control who they gig for, when, and for how much—all while ensuring they have critical rights, benefits, and protections. Our initial pilot demonstrated higher hourly wages and worker satisfaction. It’s an example of how worker-centered innovation and experimentation can help us figure out how to make gig work good—and thereby make the economy more fair and inclusive for everyone. 

worldbank.org (07.09.2023) Good, inclusive jobs provide the surest path out of extreme poverty, while boosting shared prosperity for all. But as new technologies transform our global economies, we must expand our way of thinking about job opportunities in the developing world.  The online gig economy, in which digital platforms match workers to tasks posted by clients already accounts for up to 12 percent of the global labor market.

European Commission (06.09.2023) the Commission has proposed concrete steps to further digitalise the coordination of social security systems in Europe, in a dedicated Communication. The communication lays out actions to make access to social security services quicker and simpler across borders by making full use of digital tools, reducing administrative burden for citizens and business. This will improve the exchanges of information between national social security institutions and speed up the recognition and granting of eligible benefits across borders.

worldbank.org (2023-07-24) Jobs are crucial for individual well-being. They provide a livelihood and, equally important, a sense of dignity. They are also crucial for collective well-being and economic growth. Over the past decade, technology has fundamentally shifted traditional work patterns, creating new ways in which work is contracted, performed, managed, scheduled, and remunerated.

eurofound.europa.eu (2021) Technological change is accelerating as the capacity of electronic devices to digitally store, process and communicate information expands. Digitalisation is transforming the EU economy and labour markets: nearly one-third of EU workplaces are categorised as highly digitalised. What are the implications of the digital revolution for employment and work? And how might it affect social dialogue? Eurofound has produced a body of work to explore these questions.