The platform economy and transformations in the world of work: The case of delivery platform workers in Santiago, Chile

Submitted by pmassetti on

ILO Working paper (05.12.2023) This paper examines the experiences of delivery workers on digital labor platforms in Chile and analyses the implications of the platform business model. It highlights challenges in working conditions and algorithmic management practices, which are crucial to address for ensuring decent work, as Chile moves towards implementing a new law to regulate platform work.

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Digital plateform workers