The Social Protection Longitudinal Survey (Encuesta Longitudinal de Protección Social – ELPS) was part of the “support program for better management of the social protection system”, which aims to strengthen the capacity to formulate and implement policies on social security, education, housing, employment, health, disability, and care among other things. Therefore, the conditions and capacities required to continue with future ELPS phases were generated, with the Social Insurance Bank (Banco de Previsión Social – BPS) as the managing institution.

• There are learned behaviors among men that make them feel like “superheroes”: hiding pain, postponing visits to the doctor and minimizing any physical indication that something is not right.
• This results in an increase in diseases and in male mortality in Mexico.
• Our campaign seeks to foster a culture of prevention and self-care among men in Mexico.

The Catholic Workers’ Circle of the Uruguay Mutual Fund (Círculo Católico de Obreros del Uruguay Mutualista – CCOUM) is part of the integrated national health system in Uruguay. In this regard, it is a provider of total health coverage as it has been a link of the country’s social security system thanks to its mutual structure.

Currently, it has approximately 92,529 members and 2,239 workers, 679 (31 per cent) of whom are nursing staff.

Improving the quality of services is an ongoing task that involves multiple dimensions such as listening to and evaluating the participants, transparency, excellence and investment in training as the main focus.

Hospitalization is an experience that involves both physical and emotional risks for the patient and family as well as institutional costs. Lowering these is the challenge of this good practice.

The IMSS SER program (saludar (greet), escuchar (listen) and responder (respond)) was jointly implemented in 2016 by the Mexican Social Security Institute (Instituto Mexicano del Seguro Social – IMSS) and the National Union of Social Security Workers to transform the culture of service of the IMSS, improve the work environment and enhance customer service for beneficiaries based on eight points: 

The IMSS Digital mobile application is part of the modern model of digital care strategy implemented by the Mexican Social Security Institute (Instituto Mexicano del Seguro Social – IMSS) in 2013. The IMSS Digital application is a digital channel aimed at the Institute’s strategic objective of deregulating, streamlining and digitizing services and procedures in order to reduce costs and processing times, and enhance quality and user-friendly services. 

Occupational accidents resulting in disability constitute a complex and multidimensional problem whose resolution transcends what is strictly provided for in the occupational accidents and diseases law (Law 16.744 of 1968). This problem impacts on the life opportunities of the affected people and results in vulnerabilities affecting not only them but also the institutions involved and society as a whole.

The National Historical Reparation Programme  (Programa Nacional de Reparación Histórica) was established with the aim of implementing settlement agreements between the National Social Security Administration (Administración Nacional de la Seguridad Social ‒ ANSES) and retirees/pensioners to adjust their pensions and to settle pension debts owed to beneficiaries who voluntarily participated and met the criteria laid out in Act No. 27.260.

Often, the interests of workers and employers are not the same, so addressing absenteeism as it relates to the health and safety of workers is an ethical and social commitment.

This good practice aims to reduce absenteeism arising from respiratory, musculoskeletal, mental and cardiac diseases, which are among the most frequent conditions among workers of the Catholic Workers’ Circle of the Uruguay Mutual Fund (Círculo Católico de Obreros del Uruguay Mutualista – CCOUM).

The National Control and Reaction Center (Centro Nacional de Mando y Reacción – CENMAR)  for security in residential facilities for child welfare and development (Estancias de Bienestar y Desarrollo Infantil – EBDIs) is a monitoring system by video-surveillance interconnected via sensors by means of more than 8,700 devices, including intrusion, motion, temperature, smoke and gas sensors, the latter being the most important because once triggered, the gas supply is automatically shut off until the incident is resolved.