Martinique: COVID-19 teleconsultations

Submitted by siha on Thu, 07/30/2020 - 11:30
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Martinique Regional Health Agency (30.03.2020) From Monday March 30, healthcare professionals will be able to carry out teleconsultations more easily with the “ Médiconsult ” tool . After the patient's call, the doctor suggests an appointment for a teleconsultation. The patient then receives an SMS and an email with the time of the appointment. At the agreed time, the patient connects, using SMS or email, and finds himself in touch with the professional. In this case, the doctor can exchange documents with the patient and send him a prescription via the tool in a secure manner.

measures summary

Teleconsultations between healthcare professionals and patients using “ Médiconsult ” tool. If only a patient has  a smartphone, a tablet or a computer equipped with a webcam, a microphone and a speaker, they can have teleconsultation with healthcare professionals.

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COVID-19 teleconsultations

From Monday March 30, healthcare professionals will be able to carry out teleconsultations more easily with the “ Médiconsult ” tool .

Equipment  required

  • the health professional: a computer equipped with a webcam, a microphone and a speaker
  • the patient: a smartphone, a tablet or a computer equipped with a webcam, a microphone and a speaker

How it works ?

  • in immediate care : The symptomatic patient, calls his doctor for an immediate opinion. If the professional is available, the patient gives him his mobile number, the professional, using the “ Mediconsult ” tool , sends him an SMS with a link on his phone. By clicking on it, the video transmission starts automatically.
  • in programmed charge : After the patient's call, the doctor suggests an appointment for a teleconsultation. The patient then receives an SMS and an email with the time of the appointment. At the agreed time, the patient connects, using SMS or email, and finds himself in touch with the professional. In this case, the doctor can exchange documents with the patient and send him a prescription via the tool in a secure manner.