vss.gov.fv (25.05.2020) The Government Office has asked Viet Nam Social Security and localities’ People’s Committees to direct their subsidiaries to help workers impacted by the COVID-19 pandemic to complete administrative procedures and access online public services. Viet Nam Social Security’s hotline at 19009068 is in charge of helping people completing dossiers or redirecting calls to the national public service portal’s hotline at 18001096 for further assistance.
Implementation of online services to faciliate the processing of social security claims, including services to support workers who lost their jobs due to COVID-19. A hotline is available to provide assistance in the preparation of the necessary documents.
Viet Nam Social Security prioritises processing assistance dossiers for people impacted by COVID-19
25/05/2020 09:05 AM
Viet Nam Social Security prioritises processing assistance dossiers for people impacted by COVID-19
The Government Office has asked Viet Nam Social Security and localities’ People’s Committees to direct their subsidiaries to help workers impacted by the COVID-19 pandemic to complete administrative procedures and access online public services.
Implementing the Decision No.15/2020/QĐ-TTg of April 24, 2020 by Prime Minister Nguyen Xuan Phuc, the Government Office collaborates with the Ministry of Labour, Invalids and Social Affairs (MOLISA), Viet Nam Social Security and Viet Nam Bank for Social Policies to develop and provide five online public services to support citizens and enterprises impacted by the COVID-19 pandemic on the national public service portal from May 12, including two services of supporting workers who lost their jobs or have to take unpaid leave and employers to make loans to cover severance pay performed by province and district-level People’s Committees.
As of May 19, the national public service portal received 138 dossiers from enterprises asking for assistance. More than 100 of them lacked essential information of social insurance codes and business codes; some of them were rejected by provincial People’s Committees, asking them to provide documents verified by local branches of Viet Nam Social Security.
To rapidly and accurately process dossiers, the Government Office has asked Viet Nam Social Security and localities’ People’s Committees to direct their subsidiaries to help workers impacted by the COVID-19 pandemic to complete administrative procedures and access online public services. Viet Nam Social Security’s hotline at 19009068 is in charge of helping people completing dossiers or redirecting calls to the national public service portal’s hotline at 18001096 for further assistance.
Viet Nam Social Security ensures to help individuals and organisations prepare all necessary documents before filing on the portal.