Information and Communication Technology

Information and Communication Technology

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Guideline code
ICT
Old code
COLL06
Weight
3

Annual Declaration Project

The Abu Dhabi Pension perform the process of annual declaration on yearly basis by communicating all pensioners/beneficiaries members in order to visit the Abu Dhabi Pension headquarter and to recognize their confirmation to the terms of eligibility (or not) and to provide the required documents from the courts, health authorities, universities and others entities.

Touching Hearts, Changing Lives, with One-to-One Retirement Planning at the Heartlands

The Central Provident Fund Board sought to help Singaporeans reaching age 55 understand our schemes and policies better, so that they can be more prepared as they approach retirement.

To do so, we created a new personalised face-to-face retirement planning service to educate Singaporeans and brought our services to the heartlands.

We measure the success of this new service based on the Singaporeans’ increased understanding of their retirement options and the likelihood of them recommending the service to other Singaporeans.

Health knowledge promotion of pensioners

Training workshops on common diseases in ageing period of life-cycle Ageing trend as a reality of the society is attracting attention in many countries. As regards the emerging health care necessities of the ageing population, the Iranian Social Security Organization (ISSO) has designed and implemented a plan including training workshops to improve knowledge of its pensioners who are mostly over 60, and also enable them to be more active and sensible to their health status.

Unemployment Insurance program “SANED”

As part of its vision and strategy, the General Organization for Social Insurance “GOSI” recognized the need to find a program that protects workers in the private sector from the risk of being unemployed due to circumstances beyond their control, which would lead to some negative social, economic and psychological effects. The Unemployment Insurance Law “SANED” has been approved by royal decree and launched in 2014. SANED provides: • A monthly source of income during the transition period between the previous job and the chance to get a new job.

Recreative Program for the Old-age Pensioners

The Iranian Social Security Organization (ISSO) launched the recreative sports program called “Nasim-e-Salamt” (means Blowing of Health) in 2014, in conformity with the motto of the World Health Day 2012: “Good health adds life to years”, for the ISSO pensioners in two categories: 1- Public sports. 2- Organizing cultural-sportive championships. The program is targeted to promote the physically exercise spirit among old-age pensioners in order to improve their health status as well as preventing the typical old-age diseases.

Electronic Admission of the Patients

One of the main tasks of the Iranian Social Security Organization (ISSO) is providing the contributors with health services whether directly (through the ISSO owned health centers) or indirectly (through the health contractors). With regard to the increasing demand of health services and emerged problems in this field, especially in the process of patients admission to visit doctors and other service providers (laboratory, radiology and …) in the ISSO owned health centers, the ISSO decided to keep pace with technology and offer e-admission to the patients.

Elimination of Overlapped Insurance Recoreds

Eliminating the overlaps of insurance periods for those with at least two simultaneous insurance relation in the same period of time (at least one day) in different insurance branches of the Iranian Social Security Organization (ISSO) is implemented to prevent illegal receiving of one benefit and also to promote quality, effectiveness and efficiency of the social security services focused on registration and individual accounts section.

Iranian social security e-services

Regarding the vision of Iranian Social Security Organization (ISSO), based on developing e-services, aiming at minimizing in-person visits and providing the clients with internet based services, after consulting with lots of experts and pundits, a package of different services in different sectors were prepared and gradually offered to the beneficiaries. Initially, some of them were introduced as a trial plan in miniature scale in selected ISSO insurance branches and then were completed and handed in after improvement.

Substitution of Insurance Booklets with E-prescription

Due to growth of heath costs, especially cost of medicine and in order to promote quality of health services, it is highly necessary to consider solutions such as strategic purchasing of health services aiming at cost control and shortening fiscal burden as well as preventing medical errors. In line with high level targets of the ISSO and facilitation and expedition of the processes, increasing system efficiency and meet the e-government goals, planning and implementing the “electronic prescription” scheme came on the agenda.