The institution defines a single, integrated framework for ICT governance that establishes responsibilities and duties at the highest levels.
The framework fosters the application of the ISSA Guidelines on Good Governance and ICT-related principles as defined in international standards.
ICT governance can be defined as a “framework for the leadership, organizational structures and business processes, standards and compliance to these standards, which ensure that the organization’s IT supports and enables the achievement of its strategies and objectives”.
Structure
The corporate application of ICT in social security institutions requires establishing policies and practices to carry out the wide spectrum of ICT-related activities in a consistent and systematic way. Such policies and practices are addressed by the disciplines of ICT governance and management, which aim to guide organizations (in particular, medium and large ones) to improve effectiveness and efficiency in their application of ICT.
The following guidelines are organized in three parts:
Part A, ICT Governance and Management, incorporates five sections:
A.1. ICT Governance
A.2. ICT Management
A.3. ICT Investment and Value Management
A.4. ICT Service Delivery
A.5. Data and Information Management
Part B, Key Technologies, incorporates three sections:
B.1. Interoperability
The growing extent of ICT application globally has motivated the development of standards and frameworks, notably by the International Organization for Standardization (ISO), Control Objectives for Information and Related Technology (COBIT®), IT Infrastructure Library® (ITIL®), Data Management International (DAMA), Organization for the Advancement of Structured Information Standards (OASIS), World Wide Web Consortium (W3C), Object Management Group (OMG), Dublin Core Metadata Initiative and Capability Maturity Model Integrated (CMM/CMMI).
There are three main aspects to corporate use of ICT) in social security institutions:
The use of information and communication technology (ICT) in social security institutions represents a global trend. As institutions turn to ICT, the goal is the development of solutions that enable them to accomplish their mission, providing high-quality services, satisfying stakeholders and improving efficiency of key processes. Moreover, the challenges resulting from social security’s permanent evolution require a more intensive and sophisticated use of technology in the social security domain.
The National Health Alarm Services of Korea have offered various health alarms to the public 2 3 before the epidemic spreads out in earnest. They combine different data from diverse sources such as national health information from National Health Insurance Service (NHIS), SNS(twitter, blog, etc.) data from Daumsoft Corporation, climate information from Korea Meteorological Administration (KMA), air pollution information from Ministry of Environment (MOE) and food poisoning information from Ministry of Food and Drug Safety (MFDS).
Establishing Enterprise Architecture Office for the Public Pension Agency (PPA) using The Open Group Architecture Framework (TOGAF), to increase interoperability, to improve the quality of the work procedures and to support governance and services integration. This paper highlights the main challenges while establishing the Enterprise Architecture office (EA) and move the office from establishment to operations. One of the challenges was to change employee's mind-set.
This good practice allows employer, contributor, & the General Organization for Social Insurance "GOSI" to save effort & cost by completing the inspection's cycle electronically in a timely manner. In fact, we understand the importance role of inspection in enlightening the employers in applying the system, and regulations correctly in their entities. A new system RASED was integrated with GOSI main system to fetch all inspection data. Also, it will assign the field visits according to the best suitable available inspector.
