Design Thinking for the Public Sector
Impact Insurance (dec 2017) Since May 2017, the ILO´s Impact Insurance Facility has been working in partnership with the National Health Insurance Authority (NHIA) in Ghana. The project aims to expand population coverage of the National Health Insurance Scheme by designing a simplified user-friendly digital renewal process.
Regions / Country
ghana
Topics
Health insurance
E-services
Service quality
Service delivery
Digital Economy Topical Cluster
Service delivery
Document Type