Digital Technology in Social Assistance Transfers for COVID-19 Relief: Lessons from Selected Cases
cgdev.org (Sept 2020) Many countries have launched unprecedented relief packages to cushion the economic and social impact of the COVID-19 pandemic. This short review considers some initial lessons emerging from selected countries around the use of digital technology to implement these government-to-people (G2P) social transfer programs. Information is still limited on how well the programs have functioned; in particular, there is a dearth of rapid demand-side survey evidence on the experience of beneficiaries receiving transfers and the likely magnitudes of inclusion and exclusion errors.