The Public Institution for Social Security (PIFSS) faced several challenges in conducting services which affect the quality and cost provided. PIFSS set the following objective to tackle these challenges:
 

bizSAFE is a five-step programme, developed by the Workplace Safety and Health (WSH) Council which is a statutory body under the Ministry of Manpower, that assists companies to build up their WSH capabilities to achieve quantum improvements in safety and health standards at the workplace (for more information click here

The "WorkRight" initiative is a national employment rights protection campaign which aims to uplift low-wage Singaporeans by ensuring good employment standards and retirement adequacy.

To achieve these outcomes, the "WorkRight" initiative raises workers' awareness of their employment rights, ensures employers fulfill their obligations under Singapore's employment laws, and targets improving compliance levels in low-wage sectors (retail, food and beverage, cleaning and security services).

In February 2011, the Japan Pension Service (JPS) launched "Nenkin Net", an internet service for its customers to use personal computers to access their pension information at any time 24 hours a day.

The Mexican Social Security Institute (IMSS), as the largest social security institute in Latin America, services 70 million Mexicans through 6,000 medical units and administrative facilities across the country.

At the initiative of the Management Board of the Mutual Association for the Protection of the Family (Asociación Mutual de Protección Familiar (AMPF)), and as a key element of an accountability strategy, in 2000 work began to develop the Social Report. The aim is to make known the work performed and the main decisions taken within the organization in pursuit of institutional transparency.

By Decree No. 246/11, in December 2011, the national Government implemented a credit programme for retirees and pensioners called ARGENTA. This allows seniors to obtain loans that are repaid in 12, 24 or 40 instalments at the lowest market rates: the Total Annual Effective Financial Cost ranges from 31 to 35 per cent according to the number of instalments.

The National Strategy for Reinforcing Good Personal Treatment at the Mexican Social Security Institute (Instituto Mexicano del Seguro Social (IMSS)) has been developed to improve service quality perception for institutional service users at IMSS through eight components:

By Act No. 26970 (complementing previous Act 24476), in September 2014, the national Government introduced a new Pension programme to regularize arrears of pension contributions, extending the time-limit under the Pension Regularization Programme introduced in 2005.

The programme is aimed at those who have reached statutory retirement age (65 for men and 60 for women) or who will reach such age during the two years of the Act's validity, providing them with access to pension benefit provided that they satisfy the minimum length of payments (30 years).