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worldbank.org (03.10.2023) The COVID-19 response in many Sub-Saharan African countries included the rapid deployment of social protection programs leveraging digital systems to counteract the income losses that were disproportionately experienced by urban informal populations. Using data from three in-depth country case studies, this paper finds that these digital government-to-person (G2P) payments contributed to countries reaching beneficiaries quickly and safely and that G2P payments may be particularly viable in urban, as compared to rural, areas due to greater access to digital and financial infrastructure, creative use of big data, and population density that allows for mass communication.
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Global challenges
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