Background

In December 2009, the Australian Government announced the beginning of a major reform agenda to improve the way services are delivered to Australians. This reform is designed to better co-ordinate service delivery to Australians and achieve more efficient and effective outcomes for government.

Purpose

Service Delivery in Government is an online resource providing easy access to  current information and resources on service delivery. It aims to keep you up to date with issues and trends across all jurisdictions in Australia and with key international developments.