Information and Communication Technology

Information and Communication Technology

App folder
sites/default/files/images/guidelines/COLL06/
Guideline code
ICT
Old code
COLL06
Weight
3

WAN optimization solution

The Public Authority for Social Insurance (PASI) was facing network performance issues on remote sites, so we looked at developing a comprehensive approach of WAN optimization and branch office consolidation. Certain applications require very low latency for break free communication e.g. Voice over IP, FileNet, office automation.

Unified communication solution

Unified communication is an increasingly important investment for organizations looking to improve productivity and responsiveness while reducing their IT costs. The convergence of voice, video, and data communications around a shared IP-based infrastructure - allowing users to easily make a call, send a message, or join an audio or video conference - is bringing benefits to businesses of every size, industry, and geography.

Toward 100% coverage: Proactive registration of non-Saudi workers

Registering employees as contributors in GOSI's (General Organization for Social Insurance) system as soon as they are employed by establishments is a vital step as it ensures the social security of those employees. Unfortunately employers sometimes are late in registering their employees, or the registration might contain missing or incorrect information, which can be detrimental to their wellbeing, and this usually happens to expatriate workers.

EDABU: An online application for self-managed data

BPJS Kesehatan (Badan Penyelenggara Jaminan Sosial Kesehatan) is a public agency established to implement the social security programme. The ultimate vision of BPJS Kesehatan is "Universal Health Coverage"; to provide all participants with health care benefits and protection to meet the basic needs of health care. As Indonesia is fourth most populous country in the world there are a large number of participants, so BPJS Kesehatan is facing constraints in the participants' registration process.

INNOVATIONS TO EMPOWER PRIMARY HEALTH CARE (PHC) AS GATEKEEPER SYSTEM: P-CARE WEB BASED APPLICATION OF THE SOCIAL HEALTH SECURITY AGENCY INDONESIA (BPJS KESEHATAN)

Being one of the largest coverage for health social security in the world, which covering almost 150 million memberships within its first year of implementation, the Social Health Security Agency of Indonesia (BPJS Kesehatan) is holding its commitment Indonesia 19s experience in conducting National Health Coverage (JKN) program.  Using the referral procedures (managed care) to deliver the health services to the members by using the primary care to the members as their first point of health service contact had BPJS Kesehatan facing challenging issues of administration and quality.

Service delivery reform and our digital journey

Driven by a commitment to providing Australians with access to convenient and cost effective services, the Service Delivery Reform programme (SDR) was announced in 2009. This AUD $1.25 billion programme included transforming the delivery of government social welfare services and integrating three large, separate service agencies into the Department of Human Services (the department).

Service Delivery Reform and our Digital Journey

Driven by a commitment to providing Australians with access toconvenient and cost effective services, the Service Delivery Reform programme (SDR) was announced in 2009. This AUD $1.25 billion programme included transforming the delivery of government social welfare services and integrating three large, separate service agencies into the Department of Human Services (the department). In 2012, the department also assumed responsibility for developing a single, secure government digital service (known as myGov) to improve Australians access to online services.