Service delivery

San Marino: ISS - Istituto per la Sicurezza Sociale di San Marino: Dematerialized the prescription of medicines: from today the telematic service to request the prescription via WEB is active

Submitted by cambrosio on

iss.sm (06.04.2020)

From Monday, April 6, the online service allowing patients to request services from the computer, tablet or smartphone is active, without having to go to the Health Center, thus avoiding travel, lines or waiting on the phone. In addition to the "repetitive prescription" and the "ordinary prescription", other requests for health services will be activated afterwards and will be promptly communicated to users. As of today, the equivalent of 400 prescriptions per day are expected to be delivered by civil protection and volunteers.

Regions / Country
San Marino
Global challenges
Topics
E-services
Service delivery
Document Type

British Virgin Islands: Early payment of pensions and alternative payment channels

Submitted by mmarquez on

vissb.vg (26.03.2020) The Social Security Board (SBB) anticipated payments of old-age pensions. In addition, alternative payment channels have been activated, such as payment to credit cards and wire transfers.

Regions / Country
british Virgin Islands
Global challenges
Topics
Old-age pensions
Service delivery
Document Type

Zimbabwe: NSSA contributes towards fight against COVID-19

Submitted by mmarquez on

nssa.org.zw (31.03.2020) The National Social Security Authority contributes to national efforts related to the coronavirus crisis by providing facilities and contribution to health equipment. In addition,  a one-off discretionary transfer amounting to one monthly pension is paid to old-age pensioners in April. The NSSA encourages pensioners to use mobile money and bank cards to access these funds and not to visit banks.

Regions / Country
zimbabwe
Global challenges
Topics
Old-age pensions
Service delivery

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Maldives: Providing services via online platforms

Submitted by mmarquez on

en.pension.gov.mv (11.03.2020) As a precautionary measure to COVID-19, Pension Office has decided to opt for utilising online platforms effective today.  For information, assistance, and submission of documents, clients are encouraged to use online services rather than visiting our reception. 

Regions / Country
maldives
Global challenges
Topics
E-services
Service delivery
Document Type

Iran: $305 million to Support Those Who Have Lost Jobs Amid Coronavirus Outbreak

Submitted by mmarquez on

financialtribune.com (06.04.2020) The government will allocate 50,000 billion rials ($305 million) to Unemployment Insurance Fund to support those who have lost their jobs amid the outbreak of coronavirus, an official with the Ministry of Cooperatives, Labor and Social Welfare said.

Regions / Country
iran
Global challenges
Topics
Unemployment
Service delivery

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Israel: All coronavirus related guidelines of the National Insurance Institute

Submitted by cambrosio on

Meassssbtl.gov.il (03.04.2020) Due to the economic and Unemployment crisis (over 900k new unemployed or employees sent on unpaid leave compared to 160k existing unemployed ) following COVID-19 epidemic special interruption orders and provisional legislation were set in order to assist the insured residents.

Regions / Country
israel
Global challenges
Topics
Medical care
Disability
Children
Unemployment
E-services
Service delivery
Document Type

France: MSA: une plateforme en ligne permettant à ses assurés de demander par eux-mêmes un arrêt de travail sans prescription médicale s’ils sont considérés comme étant des personnes à risque

Submitted by pmassetti on

La Mutualité sociale agricole (MSA), a déployé une plateforme en ligne permettant à ses assurés de demander par eux-mêmes un arrêt de travail sans prescription médicale s’ils sont considérés comme étant des personnes à risque et s’ils sont affiliés à la MSA.

Regions / Country
france
Topics
Cash sickness benefits
Service delivery
Document Type

Madagascar: Fund members are encouraged to submit claims electronically

Submitted by mmarquez on

 

cnaps.mg (26.03.2020) For us members of the CNaPS, we are told that starting Monday, March 30, 2020, the offices of CNAPS will be closed throughout Antananarivo except for the office space that is open from 8 am-12pm. All social security benefits will be paid. Members are encouraged to submit the documents online. 

Additionally, users are encouraged to use mobile banking and to make use of the newly available free phone number to contact the CNaPs.

Regions / Country
madagascar
Global challenges
Topics
Service delivery
Document Type

Russia: Kazan city will deliver shopping of the elderly home

Submitted by mmarquez on

rg.ru (20.03.2020) A hotline has been opened in Kazan for single elderly citizens in connection with the threat of the spread of coronavirus. Pensioners will be able to order food and medicine delivery by phone to their homes so that they do not go out into public places once again. According to the Rospotrebnadzor, people over the age of 60 are especially exposed to COVID-19. With the disease, the risk of complications, including viral pneumonia, is high. To provide the elderly with everything necessary will be specially formed units from social workers and volunteers.

Regions / Country
Russian Federation
Global challenges
Topics
Service delivery
Social assistance

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