Service delivery

Canada: Temporarily extending the Guaranteed Income Supplement and Allowance payments

Submitted by siha on

Canada.ca (16.06.2020) We are temporarily extending GIS and Allowance payments if seniors’ 2019 income information has not been assessed. This will ensure that the most vulnerable seniors continue to receive their benefits when they need them the most. To avoid an interruption in benefits, seniors are encouraged to submit their 2019 income information as soon as possible and no later than by October 1, 2020.

Regions / Country
canada
Global challenges
Topics
Old-age pensions
Service delivery
Social assistance

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South African Social Security Agency (SASSA) on faster payment of Coronavirus COVID-19 Grants during Level 3 lockdown

Submitted by pmassetti on

Africanews (26.05.2020) Sunday’s announcement by His Excellency President Matamela Ramaphosa in response to the Corona virus epidemic brings much needed hope to the country. It also enables SASSA to accelerate the pace of paying out the COVID-19 Social Relief of Distress grant. In terms of the move to level 3 of the lockdown, government services will commence full reopening from 01 June 2020.

Regions / Country
south africa
Topics
Information and communication technology
E-services
Service delivery
Document Type

7 ways technology can help the social protection response to COVID-19

Submitted by pmassetti on

Development Pathways (21.04.2020) As the COVID-19 pandemic rages like a wild inferno at a global scale, humanity is neck-deep in responding with every resource, instrument, policy and strategy that is at its disposal.

Topics
Information and communication technology
Service delivery
Digital Economy Topical Cluster
Service delivery
Document Type

España: Hispabot: un chatbot para resolver dudas sobre COVID19

Submitted by mmarquez on

bayer.es (08.05.2029) El Gobierno de España ha puesto en marcha un asistente virtual llamado “Hispabot-Covid19”, que permite a los ciudadanos realizar preguntas relacionadas con la COVID-19 vía WhatsApp.

Regions / Country
spain
Global challenges
Topics
Health
Service delivery
Document Type