Establishing Enterprise Architecture Office for the Public Pension Agency (PPA) using The Open Group Architecture Framework (TOGAF), to increase interoperability, to improve the quality of the work procedures and to support governance and services integration. This paper highlights the main challenges while establishing the Enterprise Architecture office (EA) and move the office from establishment to operations. One of the challenges was to change employee's mind-set.

Good public pension governance is a vital element for the efficient functioning of any efficient pension system, enhancing investment performance and benefit security. This paper highlights the main governance challenges encountered by the Public Pension Agency (PPA) in Saudi Arabia and what the actions that have been taken to propose possible solutions to strengthen governance arrangements. The challenges faced by PPA includes the absence of a governance and the implantation of an applicable one. The pursuit of good governance is a concern to PPA following the financial crises in 2008.

This good practice allows employer, contributor, & the General Organization for Social Insurance "GOSI" to save effort & cost by completing the inspection's cycle electronically in a timely manner. In fact, we understand the importance role of inspection in enlightening the employers in applying the system, and regulations correctly in their entities. A new system RASED was integrated with GOSI main system to fetch all inspection data. Also, it will assign the field visits according to the best suitable available inspector.

The Abu Dhabi Pension perform the process of annual declaration on yearly basis by communicating all pensioners/beneficiaries members in order to visit the Abu Dhabi Pension headquarter and to recognize their confirmation to the terms of eligibility (or not) and to provide the required documents from the courts, health authorities, universities and others entities.

Responding to global urges for increased awareness in the fields of Governance and Compliance, in 2015, the Public Institution for Social Security (“PIFSS”) or the (“Institution”) devised an ambitious plan to not only introduce the first Governance or Compliance functions in the local government sector, but to set ahead an ambitious and innovatively disruptive strategy to strive for industry leading practice in both fields. The modern global regulatory environment is challenging, and ever-evolving.

The General Organization for Social Insurance "GOSI" in Saudi Arabia broadly covers workers in private sector and a group of workers in public sector who are not covered by the Public Pension Agency "PPA". GOSI has a strategic objective, which is to enhance participation and coverage in insurance schemes, and this is aligned with the Saudi Vision 2030 to reduce unemployment rates, enhance practical experiences of the youth and encourage them to explore freelance work.

As part of the General organization for Social Insurance "GOSI” strategic objective to improve customer satisfaction and to continue the efforts in improving the social insurance benefits, in line with the Saudi vision 2030, which aims to improve transparency, efficiency and effectiveness of regulation and improve the public sector engagement with key stakeholders.

As part of its vision and strategy, the General Organization for Social Insurance “GOSI” recognized the need to find a program that protects workers in the private sector from the risk of being unemployed due to circumstances beyond their control, which would lead to some negative social, economic and psychological effects. The Unemployment Insurance Law “SANED” has been approved by royal decree and launched in 2014. SANED provides: • A monthly source of income during the transition period between the previous job and the chance to get a new job.

The Public Institution for Social Security (PIFSS) has endeavored, since its establishment, to provide a better service to all its subscribers and clients, relying on an automated system in transferring its legal data, in order to implement its procedures, and to face the increasing number of subscribers.

The authority pension fund is a long term investor with a cash-flow positive over the near term and a long-term horizon. Hence , the authority board believed the priority for the next five to Ten years should be to grow the investment portfolio in order to reduce the reliance of future contribution to pay for benefits . The authority assets were experiencing faster growth in 2014 due to increased cash inflow from monthly contribution by additional 3 per cent.