Digitalization of Social Protection Systems Policy in Indonesia as a Step Towards Society 5.0

Submitted by pmassetti on Fri, 01/28/2022 - 16:52
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Atlantis Press (06.01.2022) Social protection system in Indonesia has played an important role in delivering social assistances to poor households in the past two decades. Literature of digital transformation in Indonesia’s social protection policy is still limited, therefore, this research serves to fill the gap as well as providing general ideas for future research. Utilizing the theories of digital government, digital social protection system, and Society 5.0 as theoretical framework, this research discusses the digitalization of Indonesia’s Social Protection System and its possible contributions towards Society 5.0’s demand of safeguarding against poverty. This research argues that digitalization of social protection system is an important step towards achieving society 5.0 in terms of strengthening government’s social welfare policy based on two main reasons: It enhances government’s coverage in delivering social benefits towards society via data utilization to tackle poverty as a social challenge, and it serves as a form of government automation which integrates physical and cyber space in social benefits delivery to safeguard social welfare against future possible shocks.

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