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Articles ressources or websites related to Customer services
| Regions / Country | Title | Abstract | measures summary | Measure date | URL |
|---|---|---|---|---|---|
| india | India: Coronavirus pandemic underscores necessity to prioritise needs of poor via technology, says India at UN | businesstoday.in (05.06.2020) "Prioritising the needs of the poor and vulnerable will have to receive the highest priority with respect to digital initiatives," India's Permanent Representative to the UN Ambassador T S Tirumurti said. | 2020-06-09 | https://www.businesstoday.in/current/economy-politics/coronavirus-pandemic-unde… | |
| india | India: Coronavirus pandemic underscores necessity to prioritise needs of poor via technology, says India at UN | businesstoday.in (05.06.2020) "Prioritising the needs of the poor and vulnerable will have to receive the highest priority with respect to digital initiatives," India's Permanent Representative to the UN Ambassador T S Tirumurti said. | 2020-06-09 | https://www.businesstoday.in/current/economy-politics/coronavirus-pandemic-unde… | |
| india | India: Coronavirus pandemic underscores necessity to prioritise needs of poor via technology, says India at UN | businesstoday.in (05.06.2020) "Prioritising the needs of the poor and vulnerable will have to receive the highest priority with respect to digital initiatives," India's Permanent Representative to the UN Ambassador T S Tirumurti said. | 2020-06-09 | https://www.businesstoday.in/current/economy-politics/coronavirus-pandemic-unde… | |
| india | India: Coronavirus pandemic underscores necessity to prioritise needs of poor via technology, says India at UN | businesstoday.in (05.06.2020) "Prioritising the needs of the poor and vulnerable will have to receive the highest priority with respect to digital initiatives," India's Permanent Representative to the UN Ambassador T S Tirumurti said. | 2020-06-09 | https://www.businesstoday.in/current/economy-politics/coronavirus-pandemic-unde… | |
| india | India: Coronavirus pandemic underscores necessity to prioritise needs of poor via technology, says India at UN | businesstoday.in (05.06.2020) "Prioritising the needs of the poor and vulnerable will have to receive the highest priority with respect to digital initiatives," India's Permanent Representative to the UN Ambassador T S Tirumurti said. | 2020-06-09 | https://www.businesstoday.in/current/economy-politics/coronavirus-pandemic-unde… | |
| india | India: Coronavirus pandemic underscores necessity to prioritise needs of poor via technology, says India at UN | businesstoday.in (05.06.2020) "Prioritising the needs of the poor and vulnerable will have to receive the highest priority with respect to digital initiatives," India's Permanent Representative to the UN Ambassador T S Tirumurti said. | 2020-06-09 | https://www.businesstoday.in/current/economy-politics/coronavirus-pandemic-unde… | |
| india | India: Coronavirus pandemic underscores necessity to prioritise needs of poor via technology, says India at UN | businesstoday.in (05.06.2020) "Prioritising the needs of the poor and vulnerable will have to receive the highest priority with respect to digital initiatives," India's Permanent Representative to the UN Ambassador T S Tirumurti said. | 2020-06-09 | https://www.businesstoday.in/current/economy-politics/coronavirus-pandemic-unde… | |
| bangladesh | Bangladesh : Distributing relief in a pandemic: Lessons learned about digital cash transfers during COVID-19 | brac.net (14.05.2020) Almost 18 million people live in extreme poverty in Bangladesh. The impact of COVID-19 on their livelihoods has been catastrophic. Research by BIGD and PPRC shows a 73% drop in income in households living in extreme poverty when measured in the first week of April 2020… | 2020-06-05 | http://blog.brac.net/distributing-relief-in-a-pandemic-lessons-learned-about-di… | |
| bangladesh | Bangladesh : Distributing relief in a pandemic: Lessons learned about digital cash transfers during COVID-19 | brac.net (14.05.2020) Almost 18 million people live in extreme poverty in Bangladesh. The impact of COVID-19 on their livelihoods has been catastrophic. Research by BIGD and PPRC shows a 73% drop in income in households living in extreme poverty when measured in the first week of April 2020… | 2020-06-05 | http://blog.brac.net/distributing-relief-in-a-pandemic-lessons-learned-about-di… | |
| bangladesh | Bangladesh : Distributing relief in a pandemic: Lessons learned about digital cash transfers during COVID-19 | brac.net (14.05.2020) Almost 18 million people live in extreme poverty in Bangladesh. The impact of COVID-19 on their livelihoods has been catastrophic. Research by BIGD and PPRC shows a 73% drop in income in households living in extreme poverty when measured in the first week of April 2020… | 2020-06-05 | http://blog.brac.net/distributing-relief-in-a-pandemic-lessons-learned-about-di… | |
| bangladesh | Bangladesh : Distributing relief in a pandemic: Lessons learned about digital cash transfers during COVID-19 | brac.net (14.05.2020) Almost 18 million people live in extreme poverty in Bangladesh. The impact of COVID-19 on their livelihoods has been catastrophic. Research by BIGD and PPRC shows a 73% drop in income in households living in extreme poverty when measured in the first week of April 2020… | 2020-06-05 | http://blog.brac.net/distributing-relief-in-a-pandemic-lessons-learned-about-di… | |
| bangladesh | Bangladesh : Distributing relief in a pandemic: Lessons learned about digital cash transfers during COVID-19 | brac.net (14.05.2020) Almost 18 million people live in extreme poverty in Bangladesh. The impact of COVID-19 on their livelihoods has been catastrophic. Research by BIGD and PPRC shows a 73% drop in income in households living in extreme poverty when measured in the first week of April 2020… | 2020-06-05 | http://blog.brac.net/distributing-relief-in-a-pandemic-lessons-learned-about-di… | |
| bangladesh | Bangladesh : Distributing relief in a pandemic: Lessons learned about digital cash transfers during COVID-19 | brac.net (14.05.2020) Almost 18 million people live in extreme poverty in Bangladesh. The impact of COVID-19 on their livelihoods has been catastrophic. Research by BIGD and PPRC shows a 73% drop in income in households living in extreme poverty when measured in the first week of April 2020… | 2020-06-05 | http://blog.brac.net/distributing-relief-in-a-pandemic-lessons-learned-about-di… | |
| bangladesh | Bangladesh : Distributing relief in a pandemic: Lessons learned about digital cash transfers during COVID-19 | brac.net (14.05.2020) Almost 18 million people live in extreme poverty in Bangladesh. The impact of COVID-19 on their livelihoods has been catastrophic. Research by BIGD and PPRC shows a 73% drop in income in households living in extreme poverty when measured in the first week of April 2020… | 2020-06-05 | http://blog.brac.net/distributing-relief-in-a-pandemic-lessons-learned-about-di… | |
| bangladesh | Bangladesh : Distributing relief in a pandemic: Lessons learned about digital cash transfers during COVID-19 | brac.net (14.05.2020) Almost 18 million people live in extreme poverty in Bangladesh. The impact of COVID-19 on their livelihoods has been catastrophic. Research by BIGD and PPRC shows a 73% drop in income in households living in extreme poverty when measured in the first week of April 2020… | 2020-06-05 | http://blog.brac.net/distributing-relief-in-a-pandemic-lessons-learned-about-di… | |
| bangladesh | Bangladesh : Distributing relief in a pandemic: Lessons learned about digital cash transfers during COVID-19 | brac.net (14.05.2020) Almost 18 million people live in extreme poverty in Bangladesh. The impact of COVID-19 on their livelihoods has been catastrophic. Research by BIGD and PPRC shows a 73% drop in income in households living in extreme poverty when measured in the first week of April 2020… | 2020-06-05 | http://blog.brac.net/distributing-relief-in-a-pandemic-lessons-learned-about-di… | |
| bangladesh | Bangladesh : Distributing relief in a pandemic: Lessons learned about digital cash transfers during COVID-19 | brac.net (14.05.2020) Almost 18 million people live in extreme poverty in Bangladesh. The impact of COVID-19 on their livelihoods has been catastrophic. Research by BIGD and PPRC shows a 73% drop in income in households living in extreme poverty when measured in the first week of April 2020… | 2020-06-05 | http://blog.brac.net/distributing-relief-in-a-pandemic-lessons-learned-about-di… | |
| south africa | South African Social Security Agency (SASSA) on faster payment of Coronavirus COVID-19 Grants during Level 3 lockdown | Africanews (26.05.2020) Sunday’s announcement by His Excellency President Matamela Ramaphosa in response to the Corona virus epidemic brings much needed hope to the country. It also enables SASSA to accelerate the pace of paying out the COVID-19 Social Relief of Distress grant. In terms of the move… | Much progress has been made in preparing for the payment of large numbers of the COVID-19 Social Relief of Distress grants. SASSA started using WhatsApp for applications but had to move to other platforms like the srd.sassa.gov.za website and Unstructured Supplementary Service Data (USSD). This was after the WhatsApp system was flooded with unprecedented numbers of applications per hour, which it struggled to cope with. The situation was also further challenged by the… | 2020-06-02 | https://www.africanews.com/2020/05/26/coronavirus-south-african-social-security… |
| south africa | South African Social Security Agency (SASSA) on faster payment of Coronavirus COVID-19 Grants during Level 3 lockdown | Africanews (26.05.2020) Sunday’s announcement by His Excellency President Matamela Ramaphosa in response to the Corona virus epidemic brings much needed hope to the country. It also enables SASSA to accelerate the pace of paying out the COVID-19 Social Relief of Distress grant. In terms of the move… | Much progress has been made in preparing for the payment of large numbers of the COVID-19 Social Relief of Distress grants. SASSA started using WhatsApp for applications but had to move to other platforms like the srd.sassa.gov.za website and Unstructured Supplementary Service Data (USSD). This was after the WhatsApp system was flooded with unprecedented numbers of applications per hour, which it struggled to cope with. The situation was also further challenged by the… | 2020-06-02 | https://www.africanews.com/2020/05/26/coronavirus-south-african-social-security… |
| south africa | South African Social Security Agency (SASSA) on faster payment of Coronavirus COVID-19 Grants during Level 3 lockdown | Africanews (26.05.2020) Sunday’s announcement by His Excellency President Matamela Ramaphosa in response to the Corona virus epidemic brings much needed hope to the country. It also enables SASSA to accelerate the pace of paying out the COVID-19 Social Relief of Distress grant. In terms of the move… | Much progress has been made in preparing for the payment of large numbers of the COVID-19 Social Relief of Distress grants. SASSA started using WhatsApp for applications but had to move to other platforms like the srd.sassa.gov.za website and Unstructured Supplementary Service Data (USSD). This was after the WhatsApp system was flooded with unprecedented numbers of applications per hour, which it struggled to cope with. The situation was also further challenged by the… | 2020-06-02 | https://www.africanews.com/2020/05/26/coronavirus-south-african-social-security… |
| south africa | South African Social Security Agency (SASSA) on faster payment of Coronavirus COVID-19 Grants during Level 3 lockdown | Africanews (26.05.2020) Sunday’s announcement by His Excellency President Matamela Ramaphosa in response to the Corona virus epidemic brings much needed hope to the country. It also enables SASSA to accelerate the pace of paying out the COVID-19 Social Relief of Distress grant. In terms of the move… | Much progress has been made in preparing for the payment of large numbers of the COVID-19 Social Relief of Distress grants. SASSA started using WhatsApp for applications but had to move to other platforms like the srd.sassa.gov.za website and Unstructured Supplementary Service Data (USSD). This was after the WhatsApp system was flooded with unprecedented numbers of applications per hour, which it struggled to cope with. The situation was also further challenged by the… | 2020-06-02 | https://www.africanews.com/2020/05/26/coronavirus-south-african-social-security… |
| south africa | South African Social Security Agency (SASSA) on faster payment of Coronavirus COVID-19 Grants during Level 3 lockdown | Africanews (26.05.2020) Sunday’s announcement by His Excellency President Matamela Ramaphosa in response to the Corona virus epidemic brings much needed hope to the country. It also enables SASSA to accelerate the pace of paying out the COVID-19 Social Relief of Distress grant. In terms of the move… | Much progress has been made in preparing for the payment of large numbers of the COVID-19 Social Relief of Distress grants. SASSA started using WhatsApp for applications but had to move to other platforms like the srd.sassa.gov.za website and Unstructured Supplementary Service Data (USSD). This was after the WhatsApp system was flooded with unprecedented numbers of applications per hour, which it struggled to cope with. The situation was also further challenged by the… | 2020-06-02 | https://www.africanews.com/2020/05/26/coronavirus-south-african-social-security… |
| south africa | South African Social Security Agency (SASSA) on faster payment of Coronavirus COVID-19 Grants during Level 3 lockdown | Africanews (26.05.2020) Sunday’s announcement by His Excellency President Matamela Ramaphosa in response to the Corona virus epidemic brings much needed hope to the country. It also enables SASSA to accelerate the pace of paying out the COVID-19 Social Relief of Distress grant. In terms of the move… | Much progress has been made in preparing for the payment of large numbers of the COVID-19 Social Relief of Distress grants. SASSA started using WhatsApp for applications but had to move to other platforms like the srd.sassa.gov.za website and Unstructured Supplementary Service Data (USSD). This was after the WhatsApp system was flooded with unprecedented numbers of applications per hour, which it struggled to cope with. The situation was also further challenged by the… | 2020-06-02 | https://www.africanews.com/2020/05/26/coronavirus-south-african-social-security… |
| south africa | South African Social Security Agency (SASSA) on faster payment of Coronavirus COVID-19 Grants during Level 3 lockdown | Africanews (26.05.2020) Sunday’s announcement by His Excellency President Matamela Ramaphosa in response to the Corona virus epidemic brings much needed hope to the country. It also enables SASSA to accelerate the pace of paying out the COVID-19 Social Relief of Distress grant. In terms of the move… | Much progress has been made in preparing for the payment of large numbers of the COVID-19 Social Relief of Distress grants. SASSA started using WhatsApp for applications but had to move to other platforms like the srd.sassa.gov.za website and Unstructured Supplementary Service Data (USSD). This was after the WhatsApp system was flooded with unprecedented numbers of applications per hour, which it struggled to cope with. The situation was also further challenged by the… | 2020-06-02 | https://www.africanews.com/2020/05/26/coronavirus-south-african-social-security… |
| south africa | South African Social Security Agency (SASSA) on faster payment of Coronavirus COVID-19 Grants during Level 3 lockdown | Africanews (26.05.2020) Sunday’s announcement by His Excellency President Matamela Ramaphosa in response to the Corona virus epidemic brings much needed hope to the country. It also enables SASSA to accelerate the pace of paying out the COVID-19 Social Relief of Distress grant. In terms of the move… | Much progress has been made in preparing for the payment of large numbers of the COVID-19 Social Relief of Distress grants. SASSA started using WhatsApp for applications but had to move to other platforms like the srd.sassa.gov.za website and Unstructured Supplementary Service Data (USSD). This was after the WhatsApp system was flooded with unprecedented numbers of applications per hour, which it struggled to cope with. The situation was also further challenged by the… | 2020-06-02 | https://www.africanews.com/2020/05/26/coronavirus-south-african-social-security… |
| 7 ways technology can help the social protection response to COVID-19 | Development Pathways (21.04.2020) As the COVID-19 pandemic rages like a wild inferno at a global scale, humanity is neck-deep in responding with every resource, instrument, policy and strategy that is at its disposal. | 2020-05-28 | https://www.developmentpathways.co.uk/blog/7-ways-technology-can-help-the-socia… | ||
| 7 ways technology can help the social protection response to COVID-19 | Development Pathways (21.04.2020) As the COVID-19 pandemic rages like a wild inferno at a global scale, humanity is neck-deep in responding with every resource, instrument, policy and strategy that is at its disposal. | 2020-05-28 | https://www.developmentpathways.co.uk/blog/7-ways-technology-can-help-the-socia… | ||
| 7 ways technology can help the social protection response to COVID-19 | Development Pathways (21.04.2020) As the COVID-19 pandemic rages like a wild inferno at a global scale, humanity is neck-deep in responding with every resource, instrument, policy and strategy that is at its disposal. | 2020-05-28 | https://www.developmentpathways.co.uk/blog/7-ways-technology-can-help-the-socia… | ||
| 7 ways technology can help the social protection response to COVID-19 | Development Pathways (21.04.2020) As the COVID-19 pandemic rages like a wild inferno at a global scale, humanity is neck-deep in responding with every resource, instrument, policy and strategy that is at its disposal. | 2020-05-28 | https://www.developmentpathways.co.uk/blog/7-ways-technology-can-help-the-socia… | ||
| 7 ways technology can help the social protection response to COVID-19 | Development Pathways (21.04.2020) As the COVID-19 pandemic rages like a wild inferno at a global scale, humanity is neck-deep in responding with every resource, instrument, policy and strategy that is at its disposal. | 2020-05-28 | https://www.developmentpathways.co.uk/blog/7-ways-technology-can-help-the-socia… | ||
| 7 ways technology can help the social protection response to COVID-19 | Development Pathways (21.04.2020) As the COVID-19 pandemic rages like a wild inferno at a global scale, humanity is neck-deep in responding with every resource, instrument, policy and strategy that is at its disposal. | 2020-05-28 | https://www.developmentpathways.co.uk/blog/7-ways-technology-can-help-the-socia… | ||
| 7 ways technology can help the social protection response to COVID-19 | Development Pathways (21.04.2020) As the COVID-19 pandemic rages like a wild inferno at a global scale, humanity is neck-deep in responding with every resource, instrument, policy and strategy that is at its disposal. | 2020-05-28 | https://www.developmentpathways.co.uk/blog/7-ways-technology-can-help-the-socia… | ||
| 7 ways technology can help the social protection response to COVID-19 | Development Pathways (21.04.2020) As the COVID-19 pandemic rages like a wild inferno at a global scale, humanity is neck-deep in responding with every resource, instrument, policy and strategy that is at its disposal. | 2020-05-28 | https://www.developmentpathways.co.uk/blog/7-ways-technology-can-help-the-socia… | ||
| algeria | Government authorizes pensions/benefits from elderly people to be received by another person carrying a proxy letter | To reduce exposition risk for elderlies, a proxy letter can be delivered to another person to receive pensions/benefits in place of the beneficiary (for retirees, old persons receiving cash transfers, etc.). | 2020-03-04 | http://www.aps.dz/societe/104006-une-allocation-de-10-000-da-pour-les-familles-… | |
| algeria | Government authorizes pensions/benefits from elderly people to be received by another person carrying a proxy letter | To reduce exposition risk for elderlies, a proxy letter can be delivered to another person to receive pensions/benefits in place of the beneficiary (for retirees, old persons receiving cash transfers, etc.). | 2020-03-04 | http://www.aps.dz/societe/104006-une-allocation-de-10-000-da-pour-les-familles-… | |
| algeria | Government authorizes pensions/benefits from elderly people to be received by another person carrying a proxy letter | To reduce exposition risk for elderlies, a proxy letter can be delivered to another person to receive pensions/benefits in place of the beneficiary (for retirees, old persons receiving cash transfers, etc.). | 2020-03-04 | http://www.aps.dz/societe/104006-une-allocation-de-10-000-da-pour-les-familles-… | |
| algeria | Government authorizes pensions/benefits from elderly people to be received by another person carrying a proxy letter | To reduce exposition risk for elderlies, a proxy letter can be delivered to another person to receive pensions/benefits in place of the beneficiary (for retirees, old persons receiving cash transfers, etc.). | 2020-03-04 | http://www.aps.dz/societe/104006-une-allocation-de-10-000-da-pour-les-familles-… | |
| togo | The BCEAO takes strategic measures to boost e-payment | To promote the use of electronic payment tools the Western Africa Central Bank (BCEAO) is providing more flexible measures to open a mobile money and making transfers between people backed by electronic money free. The measures are effective for 30 days, renewable. | 2020-04-03 | https://www.togofirst.com/en/finance/0704-5296-the-bceao-takes-strategic-measur… | |
| togo | The BCEAO takes strategic measures to boost e-payment | To promote the use of electronic payment tools the Western Africa Central Bank (BCEAO) is providing more flexible measures to open a mobile money and making transfers between people backed by electronic money free. The measures are effective for 30 days, renewable. | 2020-04-03 | https://www.togofirst.com/en/finance/0704-5296-the-bceao-takes-strategic-measur… | |
| togo | The BCEAO takes strategic measures to boost e-payment | To promote the use of electronic payment tools the Western Africa Central Bank (BCEAO) is providing more flexible measures to open a mobile money and making transfers between people backed by electronic money free. The measures are effective for 30 days, renewable. | 2020-04-03 | https://www.togofirst.com/en/finance/0704-5296-the-bceao-takes-strategic-measur… | |
| togo | The BCEAO takes strategic measures to boost e-payment | To promote the use of electronic payment tools the Western Africa Central Bank (BCEAO) is providing more flexible measures to open a mobile money and making transfers between people backed by electronic money free. The measures are effective for 30 days, renewable. | 2020-04-03 | https://www.togofirst.com/en/finance/0704-5296-the-bceao-takes-strategic-measur… | |
| spain | España: Hispabot: un chatbot para resolver dudas sobre COVID19 | bayer.es (08.05.2029) El Gobierno de España ha puesto en marcha un asistente virtual llamado “Hispabot-Covid19”, que permite a los ciudadanos realizar preguntas relacionadas con la COVID-19 vía WhatsApp. | The Government of Spain has launched a virtual assistant called "Hispabot-Covid19", which allows citizens to ask questions related to COVID-19 via WhatsApp. | 2020-05-08 | https://www.bayer.es/covid-19/informacion-para-publico-general/2020_05_08_chatb… |
| spain | España: Hispabot: un chatbot para resolver dudas sobre COVID19 | bayer.es (08.05.2029) El Gobierno de España ha puesto en marcha un asistente virtual llamado “Hispabot-Covid19”, que permite a los ciudadanos realizar preguntas relacionadas con la COVID-19 vía WhatsApp. | The Government of Spain has launched a virtual assistant called "Hispabot-Covid19", which allows citizens to ask questions related to COVID-19 via WhatsApp. | 2020-05-08 | https://www.bayer.es/covid-19/informacion-para-publico-general/2020_05_08_chatb… |
| spain | España: Hispabot: un chatbot para resolver dudas sobre COVID19 | bayer.es (08.05.2029) El Gobierno de España ha puesto en marcha un asistente virtual llamado “Hispabot-Covid19”, que permite a los ciudadanos realizar preguntas relacionadas con la COVID-19 vía WhatsApp. | The Government of Spain has launched a virtual assistant called "Hispabot-Covid19", which allows citizens to ask questions related to COVID-19 via WhatsApp. | 2020-05-08 | https://www.bayer.es/covid-19/informacion-para-publico-general/2020_05_08_chatb… |
| spain | España: Hispabot: un chatbot para resolver dudas sobre COVID19 | bayer.es (08.05.2029) El Gobierno de España ha puesto en marcha un asistente virtual llamado “Hispabot-Covid19”, que permite a los ciudadanos realizar preguntas relacionadas con la COVID-19 vía WhatsApp. | The Government of Spain has launched a virtual assistant called "Hispabot-Covid19", which allows citizens to ask questions related to COVID-19 via WhatsApp. | 2020-05-08 | https://www.bayer.es/covid-19/informacion-para-publico-general/2020_05_08_chatb… |
| spain | España: Hispabot: un chatbot para resolver dudas sobre COVID19 | bayer.es (08.05.2029) El Gobierno de España ha puesto en marcha un asistente virtual llamado “Hispabot-Covid19”, que permite a los ciudadanos realizar preguntas relacionadas con la COVID-19 vía WhatsApp. | The Government of Spain has launched a virtual assistant called "Hispabot-Covid19", which allows citizens to ask questions related to COVID-19 via WhatsApp. | 2020-05-08 | https://www.bayer.es/covid-19/informacion-para-publico-general/2020_05_08_chatb… |
| spain | España: Hispabot: un chatbot para resolver dudas sobre COVID19 | bayer.es (08.05.2029) El Gobierno de España ha puesto en marcha un asistente virtual llamado “Hispabot-Covid19”, que permite a los ciudadanos realizar preguntas relacionadas con la COVID-19 vía WhatsApp. | The Government of Spain has launched a virtual assistant called "Hispabot-Covid19", which allows citizens to ask questions related to COVID-19 via WhatsApp. | 2020-05-08 | https://www.bayer.es/covid-19/informacion-para-publico-general/2020_05_08_chatb… |
| spain | España: Hispabot: un chatbot para resolver dudas sobre COVID19 | bayer.es (08.05.2029) El Gobierno de España ha puesto en marcha un asistente virtual llamado “Hispabot-Covid19”, que permite a los ciudadanos realizar preguntas relacionadas con la COVID-19 vía WhatsApp. | The Government of Spain has launched a virtual assistant called "Hispabot-Covid19", which allows citizens to ask questions related to COVID-19 via WhatsApp. | 2020-05-08 | https://www.bayer.es/covid-19/informacion-para-publico-general/2020_05_08_chatb… |
| spain | España: Hispabot: un chatbot para resolver dudas sobre COVID19 | bayer.es (08.05.2029) El Gobierno de España ha puesto en marcha un asistente virtual llamado “Hispabot-Covid19”, que permite a los ciudadanos realizar preguntas relacionadas con la COVID-19 vía WhatsApp. | The Government of Spain has launched a virtual assistant called "Hispabot-Covid19", which allows citizens to ask questions related to COVID-19 via WhatsApp. | 2020-05-08 | https://www.bayer.es/covid-19/informacion-para-publico-general/2020_05_08_chatb… |
| spain | España: Medidas excepcionales para usuarios sin medios de autenticación electrónicos | iustel.com (23.04.2020) Para poder dar respuesta a la necesidad de presentación de escritos, comunicaciones o solicitudes de carácter urgente e imprescindible, en aquellos casos en los que el ciudadano no dispone de medios de autenticación electrónicos (certificado digital y cl@ve), se ha… | In order to respond to the need to present urgent and essential briefs, communications or requests, in those cases in which the citizen does not have electronic means of authentication (digital certificate and password), an option has been enabled through the web so that any interested party can submit briefs and requests through “without certificate” access. | 2020-04-23 | https://www.iustel.com/diario_del_derecho/noticia.asp?ref_iustel=1197380 |