Guideline 41. Strategies, policies and roles
The institution establishes strategies, policies and plans for implementing the Master Data Governance and Master Data Management Programmes.
Guideline 40. Master Data Management and Master Data Governance Programmes
The institution carries out a unique and integrated programme for master data governance aligned to ICT and organizational governance, as well as a Master Data Management Programme that implements the Master Data Governance Programme.
C.1.1. Master Data Governance and Master Data Management
The specific guidelines in this section are:
- Master Data Management and Master Data Governance Programmes
- Strategies, policies and roles
- Optimization of master data value
C.1. Master Data Governance and Master Data Management
Social security operations and strategic decisions are based on the mission-critical availability of data related to the individuals and stakeholders involved in social programmes managed by institutions. As a consequence, the reliability of these operations and adjudications are based strongly on the reliability of the used data. Among the large volumes of data managed by social security institutions there is a key subset that is common to social programmes, and its quality and management have a strong impact on the overall activities of social security institutions.
C. Social Security Components
Structure
The following guidelines are organized in two sections:
Section C.1, Master Data Governance and Master Data Management, addresses master data management concepts and activities, as well as organizational aspects to implementing master data in social security institutions.
Guideline 39. Using advanced hardware components included in mobile devices
The institution considers the use of advanced hardware components (“gadgets”) in mobile devices to improve services, such as fingerprint readers for personal identification based on biometrics.
Guideline 38. The mobile device as a gateway for payments and contributions
The institution evaluates the use of mobile devices for the collection of contributions and payment of benefits, taking account of the various methods of payment and technological options available.
Guideline 37. Mobile device-based user identification
The institution establishes a legally valid, efficient and secure means of maintaining an association between a user and a mobile device when a transaction is performed.
Such user identification will be required for several intermediate and advanced services.
Guideline 36. Variety of mobile services to be provided
The institution develops mobile-based services according to institutional plans, taking into account the main types of user interaction and system integration approaches.
Guideline 35. Institutional framework for the application of mobile technologies
The institution establishes a framework for the application of mobile technologies which defines the main procedures, duties and responsibilities, and technical standards, and includes an application strategy plan.
The application strategy could be a medium-term, three- to five-year plan.