A joint project by the Federal Administration of Public Resources (AFIP) and the Ministry of Labour which simplifies employers' obligations and reduces the administrative burden related to "work" and "social security", ensuring the quality and consistency of information.

The application involves uploading a file each month, making it possible to fulfil all obligations in a single act and to obtain the following documents in digital form:

Contributions online is a real-time online system enabling workers to access data on the contributions made by their employer to all branches of social security, through a single and intuitive interface and in a simple and easily accessible manner.

In the framework of the policies for technological innovation of management, the resource My Mobile ANSES was created with the purpose of achieving fluid and direct communication via the mobile phone. This application seeks to facilitate and expedite the paperwork and queries that citizens carry out daily. In only one year of implementation, this application reached more than 190,000 total downloads in Android systems, with a rating of 3.72 stars out of 5, assigned by users.

This is a simplified online registration system which identifies current domestic work employment relationships, by providing notifications of the employment and dismissal of staff.

The social security system in Chile grants workers the right to take leave or to reduce their working day hours when faced with a disease that creates temporary disability. This right is materialized in an instrument called “medical leave”. Formal proceedings to obtain this leave must be carried out in person, filling in paper forms. These proceeding can be cumbersome and inefficient.

The Repeatable Medical Prescriptions Programme aims to keep track of prescriptions for beneficiaries who go to first and second level medical units and follow controlled treatments for chronic-degenerative diseases, so that the patient can refill their medication over a period of 90 days, i.e. on the first consultation and the following two months. This optimizes the agenda of doctors who can provide services to other patients.

Under the Adult Overweight and Obesity Preventive and Curative Programme (Programa de Prevención y Regresión del Sobrepeso y Obesidad (PPRESyO)), the follow-up of patients used to be done empirically by means of a flat file, which resulted in lack of monitoring. For this reason, it was necessary to develop a user-friendly and intuitive technological platform to improve the service. This platform consists of tools for nutritional diagnosis, a calculator of protein and carbohydrate distribution, and the monitoring of the patient's diet.

During the second half of 2013 and the first of half 2014, a comprehensive analysis including all delegations and national administrative units identified the need to develop a tool to provide information and advice to beneficiaries in relation to their personal loans, thus avoiding unnecessary visits to the offices of the State Employees' Social Security and Social Services Institute (Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado (ISSSTE)).

• Nowadays, new technologies offer the opportunity to improve the quality of life of those who use them. In its mission to contribute to the satisfaction and overall wellbeing of its beneficiaries, as well as to provide better quality services, the State Employees' Social Security and Social Services Institute (Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado (ISSSTE)) has been constantly innovating.

This service was created to standardize the scheduling of medical consultations, by integrating communication technologies and institutional systems such as the on-line validation of rights. This contributes to the allocation of communities in the same medical unit, strengthening the concept of family medicine and reducing waiting times to access the service.